Access Guide
Getting Here
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By Road
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- The hospital is located in the town centre of Cranleigh along the High Street (B2128).
Access to the town centre from the East is from Ewhurst Road (B2127) and from the West is from Guildford Road. - There is parking at the front of the hospital but it is for staff and has one Blue Badge bay.
There is a pay & display car park at the back of the hospital for visitors which has 5 Blue Badge bays with a 3 hour maximum stay.
- The hospital is located in the town centre of Cranleigh along the High Street (B2128).
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By Bus
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- There is not a bus stop onsite, however there are two bus stops on either side of High Street (B2128) within 50 metres of the hospital site.
One is situated on the hospital side of the road, with services that stop here being the 25, 42, 43, 53, 63, 63X, 599, PT1 and the PT2.
The other is situated opposite the hospital with services that stop here being the 25, 42, 43, 53, 63, 599, PT1 and the PT2.
- There is not a bus stop onsite, however there are two bus stops on either side of High Street (B2128) within 50 metres of the hospital site.
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By Train
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- The nearest railway station is Shalford which is 7.1 miles away (17 minute drive) with services to Reading, Guildford and Redhill.
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Useful Links
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- Traveline.
- To view the web page described above click here (opens in new tab).
- Shalford Station.
- To view the web page described above click here (opens in new tab).
- Great Western Railway.
- To view the web page described above click here (opens in new tab).
Opening Times
- Monday 08:30 - 17:00.
- Tuesday 08:30 - 17:00.
- Wednesday 08:30 - 17:00.
- Thursday 08:30 - 17:00.
- Friday 08:30 - 17:00.
- Saturday Closed.
- Sunday Closed.
Parking (Staff and Blue Badge Holders)
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Parking
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- The venue does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located at the front of the building.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 1 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 370cm x 380cm (12ft 2in x 12ft 6in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is an additional car park for visitors.
- There is a pay and display car park at the rear of the hospital.
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Paying
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- There are not parking charges for the car park.
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The entrance is clearly visible from the car park.
- The surface on the approach to the entrance is tarmac.
- There is no tactile paving on dropped kerbs between the car park and the entrance.
- The nearest designated Blue Badge parking bay is approximately 6m (6yd 1ft) from the main entrance.
Public Parking (Visitors)
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Public Car Park
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- There is a car park for public use within approximately 200m (219yd).
- The public car park is located on Village Way.
- The name of the car park is Village Way Car Park.
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Comments
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- There is a pay & display car park at the back of the hospital for visitors which has 5 Blue Badge bays with a 3 hour maximum stay.
Bus Stop(s) and Drop-off Point(s)
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Bus Stop(s)
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- There is not an onsite bus stop.
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Drop-off Point(s)
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- There is not a/are not clearly marked onsite drop-off point(s).
- There is not a clearly marked onsite drop-off point but there is space in the car park at the front of the building where staff or visitors can be dropped off.
Outside Access (Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the building.
- The entrance area/door is not clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 140cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 140cm.
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Ramp/Slope Details
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- The ramp/slope is located in front of the main entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
Reception
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Reception
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- The reception point is located just beyond the second entrance door.
- The reception point is approximately 7m (7yd 1ft) from the main entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is medium height (77cm - 109cm).
- There is not sufficient space to write or sign documents on the counter.
- There is not a low section of the counter (76cm or below) available.
- The counter is staffed.
- There is a hearing assistance system.
- The type of system is a portable loop.
- The hearing assistance system is signed.
- Staff are trained to use the system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is sufficient space for a wheelchair user to use the waiting area.
- There are seats with armrests on both sides.
- The waiting room / area does not have background music playing.
- There is not a flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is available.
- There is not a play area or toys/books for a child to play with.
- There is not space for an assistance dog to rest within the seating area.
- The lighting levels are good.
Getting Around The Building
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Access
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- There is not step free access throughout the building.
- There is a slight slope, with handrails on both sides, for access to Radiology.
- Photographs 1 and 2 show this slope.
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Circulation
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- There are doors in corridors which have to be opened manually.
- The type of flooring in walkways and corridors is carpet and laminate.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- Handrails with a rounded or oval profile are provided in some corridors.
- There is good colour contrast between the walls and floor in all areas.
- The lighting levels are good.
- Lighting levels of at least 100 lux at floor level, were recorded in most corridors surveyed.
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Signage
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- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the building.
- Dementia friendly signage is not provided.
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Safe Place(s)
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- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Audio
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- This venue does not play background music in public areas.
Toilet with Adaptations (Right Transfer)
- There is an/are accessible toilet(s) within this venue designated for public use.
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Location and Access
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- This accessible toilet is located at the rear of the hospital, within the Podiatry area.
- This accessible toilet is approximately 22m (24yd 2in) from the main entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial and written text signage on or near the toilet door.
- The door opens inwards.
- The door is locked by a lever twist.
- The door is heavy.
- The width of the accessible toilet door is 77cm (2ft 6in).
- The dimensions of the accessible toilet are 176cm x 247cm (5ft 9in x 8ft 1in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 70cm (2ft 4in).
- There is a dropdown rail on the transfer side.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- The height of the light switch/pull cord is 130cm from floor level.
- There is an emergency alarm.
- There is a push button alarm in the toilet.
- Disposal facilities are available in the toilet.
- There is a/are pedal bin disposal units.
- There is not a flashing fire alarm beacon within the toilet.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- There is not a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is a standard shelf within the accessible toilet.
- The shelf is not between 90cm and 100cm.
- There is not a colostomy changing shelf for standing users next to the toilet.
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 42cm (1ft 5in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 80cm (2ft 7in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 71cm (2ft 4in).
- The tap type is lever.
- There is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 93cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 100cm (3ft 3in).
- There is not a hand dryer.
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is good.
- The contrast between the walls and floor is good.
- The lighting levels are good.
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Baby Changing Facilities
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- Baby changing facilities are located within the accessible toilet.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 101cm (3ft 4in).
Standard Toilet(s) (Visitors)
- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located within the reception / waiting area.
- The shared toilet(s) is/are approximately 5m (5yd 1ft) from the main entrance.
- Inside the venue, there is level access to the shared toilet(s).
- There is written text signage on or near the toilet door.
- An ambulant toilet with wall mounted grab rails is not available.
- The tap type is lever.
- There is not a flashing fire alarm beacon within the toilets.
- Lighting levels are good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.