You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • Approaching Falmouth on the A39 at the Penryn and town centre junction follow the A39 up Dracaena Avenue for 1km to the traffic lights at the Kimberley Park Road junction and turn right.
    Follow Kimberley Park Road for 300 metres and bear right into Trescobeas Road. Falmouth Hospital is 300 metres on the right.
  • Parking is to the front and side of the hospital. There are separate entrance and exit gateways to the site.
    Accessible parking is clearly signposted and there is signage to a wheelchair accessible entrance at the rear of the building.
• By Bus View
  • Buses from Falmouth and further away stop at the Dracaena Avenue crossroads with Kimberley Park Road.
• By Train View
  • The nearest station is Penmere.
• Useful Links View
  • For information on bus timetables please click on the link below.
  • To view the web page described above click here (opens in new tab).
  • For information on Penmere Station please click on the link below.
  • To view the web page described above click here (opens in new tab).
  • For information on train fares and timetables please click on the link below.
  • To view the web page described above click here (opens in new tab).

You are on Parking. Skip to the next section.

Parking

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• Parking View
  • The venue does have a dedicated car park.
  • The car park is located to the front and side of the hospital.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • There is/are 4 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 360cm x 510cm (11ft 10in x 16ft 9in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is an additional designated Blue Badge space adjacent to the level access entrance at the rear of the hospital (photograph 5).
• Paying View
  • There are not parking charges for the car park.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is concrete.
  • There is tactile paving on dropped kerbs between the car park and the entrance.
  • The nearest designated Blue Badge parking bay is approximately 45m (49yd 8in) from the main entrance.
• Comments View
  • The main entrance is approached by a flight of 11 steps or a 30m long ramp with landings and handrails.
  • There is clear signposting to a wheelchair accessible entrance at the rear of the building.
  • The single parking space at the rear is 3m from the rear entrance.

You are on Bus Stop(s) and Drop-off Point(s). Skip to the next section.

Bus Stop(s) and Drop-off Point(s)

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• Bus Stop(s) View
  • There is not an onsite bus stop.
• Drop-off Point(s) View
  • There is not a/are not clearly marked onsite drop-off point(s).

You are on Outside Access (Front Entrance). Skip to the next section.

Outside Access (Front Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped or stepped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically (away from you).
  • The door(s) is/are double width.
  • The width of the door opening is 140cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 100cm from floor level.
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 130cm.
• Ramp/Slope Details View
  • The ramp/slope is located between the car park and the main entrance.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides going up.
  • The width of the ramp or slope is 140cm (4ft 7in).
  • The ramp/slope does bypass the step(s).
• Step Details View
  • The step(s) is/are located in front of the main entrance.
  • There is/are 11 step(s).
  • The step(s) is/are not clearly marked.
  • There is not tactile paving at the top and bottom of the step(s).
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are in the centre going up.
• Comments View
  • There is also a slight slope in front of the entrance (photograph 6).

You are on Outside Access (Rear Entrance). Skip to the next section.

Outside Access (Rear Entrance)

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• Entrance Details View
  • This information is for the entrance located to the rear of the building giving direct access to the Minor Injuries Unit.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 100cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 120cm.

You are on Outside Access (Alternative Entrance). Skip to the next section.

Outside Access (Alternative Entrance)

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• Entrance Details View
  • This information is for the entrance located at the rear right of the venue.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 136cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 93cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope Details View
  • The ramp/slope is located between the first and the second entrance door.
  • The gradient of the ramp/slope is slight.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located to the right as you enter from the front entrance.
  • The reception point is approximately 10m (10yd 2ft) from the front entrance.
  • Clear signage for the reception area/desk is visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is not sufficient space for a wheelchair user to use the waiting area.
  • There is a mixture of seating with and without armrests.
  • All tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is not space for an assistance dog to rest within the seating area.
  • The lighting levels are good.

You are on Getting Around The Building. Skip to the next section.

Getting Around The Building

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• Access View
  • There is step free access throughout the building.
• Circulation View
  • There are not doors in corridors which have to be opened manually.
  • The type of flooring in walkways and corridors is vinyl.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • Handrails with a rounded or oval profile are not provided in corridors.
  • There is good colour contrast between the walls and floor in all areas.
  • The lighting levels are good.
• Signage View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • Dementia friendly signage is not provided.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Audio View
  • This venue does not play background music in public areas.
  • There is a hearing assistance system in the public areas of the building.
  • The system is a fixed loop.
  • There is a fixed hearing loop at the reception.

You are on Waiting Area(s). Skip to the next section.

Waiting Area(s)

• There is a/are waiting area(s) along the circulation route(s).
• There is a mixture of seating with and without armrests.
• There is sufficient space for a wheelchair user in some of the waiting areas.
• There is not a/are not flashing fire alarm beacon(s) within the waiting area(s).
• There are separate waiting areas for MIU and X-Ray with a range of seating.

You are on Accessible Toilet(s) (1 - Left Transfer). Skip to the next section.

Accessible Toilet(s) (1 - Left Transfer)

• There is an/are accessible toilet(s) within this venue designated for public use.

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• Location and Access View
  • This accessible toilet is located along the corridor that is to the left as you enter, within the Day Unit.
  • This accessible toilet is approximately 15m (16yd 1ft) from the front entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The door opens inwards.
  • The door is locked by a lever twist.
  • The door is heavy.
  • The width of the accessible toilet door is 82cm (2ft 8in).
  • The dimensions of the accessible toilet are 151cm x 210cm (4ft 11in x 6ft 11in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 60cm (1ft 12in).
  • There are dropdown rails on both sides of the toilet.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • The height of the light switch/pull cord is 128cm from floor level.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the toilet.
  • There is a/are general domestic waste and non-infectious waste disposal units.
  • There is not a flashing fire alarm beacon within the toilet.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is not a/are not wall-mounted grab rail(s) available.
  • There are no vertical wall-mounted grab rails at the wash basin.
  • There is not a standard shelf within the accessible toilet.
  • There is not a colostomy changing shelf for standing users next to the toilet.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 110cm (3ft 7in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 78cm (2ft 7in).
  • The tap type is twist/turn.
  • There is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 90cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 100cm (3ft 3in).
  • There is not a hand dryer.
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is poor.
  • The toilet seat colour contrast is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
  • Lighting levels are at least 100 lux at floor level.

You are on Accessible Toilet(s) (2 - Left Transfer). Skip to the next section.

Accessible Toilet(s) (2 - Left Transfer)

• There is an/are accessible toilet(s) within this venue designated for public use.

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• Location and Access View
  • This accessible toilet is located along the corridor that is to the left as you enter and to the right of the Day Unit office.
  • This accessible toilet is approximately 20m (21yd 2ft) from the front entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The door opens inwards.
  • The door is locked by a twist lock.
  • The door is heavy.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The dimensions of the accessible toilet are 163cm x 213cm (5ft 4in x 6ft 12in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 82cm (2ft 8in).
  • There are dropdown rails on both sides of the toilet.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • The height of the light switch/pull cord is 87cm from floor level.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the toilet.
  • There is a/are general domestic waste and non-infectious waste disposal units.
  • There is not a flashing fire alarm beacon within the toilet.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 176cm and 187cm from the floor.
• Position of Fixtures View
  • There is not a/are not wall-mounted grab rail(s) available.
  • There are no vertical wall-mounted grab rails at the wash basin.
  • There is not a standard shelf within the accessible toilet.
  • There is not a colostomy changing shelf for standing users next to the toilet.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 42cm (1ft 5in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 86cm (2ft 10in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 95cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 115cm (3ft 9in).
  • There is not a hand dryer.
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is fair.
  • The contrast between the internal door and wall is fair.
  • The contrast between the dropdown rail(s) and wall is poor.
  • The toilet seat colour contrast is good.
  • The contrast between the walls and floor is fair.
  • The lighting levels are good.

You are on Accessible Toilet(s) (Right Transfer). Skip to the next section.

Accessible Toilet(s) (Right Transfer)

• There is an/are accessible toilet(s) within this venue designated for public use.

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• Location and Access View
  • This accessible toilet is located at the end of the corridor that is to the right as you enter, just before the therapy department entrance.
  • This accessible toilet is approximately 20m (21yd 2ft) from the front entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The door opens by sliding.
  • The door is locked by a lever twist.
  • The door is heavy.
  • The width of the accessible toilet door is 78cm (2ft 7in).
  • The dimensions of the accessible toilet are 187cm x 250cm (6ft 2in x 8ft 2in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 118cm (3ft 10in).
  • There are dropdown rails on both sides of the toilet.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • The height of the light switch/pull cord is 108cm from floor level.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the toilet.
  • There is a/are clinical waste and general domestic waste disposal units.
  • There is not a flashing fire alarm beacon within the toilet.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
  • There are no vertical wall-mounted grab rails at the wash basin.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a standard shelf within the accessible toilet.
  • The shelf is not between 90cm and 100cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 82cm (2ft 8in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 89cm (2ft 11in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 128cm.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 131cm (4ft 4in).
  • There is not a hand dryer.
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is fair.
  • The contrast between the dropdown rail(s) and wall is fair.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The toilet seat colour contrast is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 92cm (3ft).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located off the main corridor to the right of the front entrance.
  • The female toilet(s) is/are approximately 15m (16yd 1ft) from the front entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • There is pictorial signage on or near the toilet door.
  • The tap type is lever.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located off the main corridor to the right of the front entrance.
  • The male toilet(s) is/are approximately 15m (16yd 1ft) from the front entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet with wall mounted grab rails is available.
  • The tap type is lever.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.
• Comments View
  • The female toilet has a dropdown rail on the left as you face the toilet (photograph 2).
  • The male toilet has a diagonal grab rail on the left as you face the toilet (photograph 3).