Access Guide
Getting Here
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By Road
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- From the M25 both directions exit at junction 9 (A243) Southbound towards Leatherhead. Follow the road to the roundabout and take the third exit onto Epsom Road. Continue along this road and take the third left onto St John's Road. Proceed to the end of the road and the hospital entrance is directly ahead. From the Town Centre of Leatherhead follow Epsom Road towards Dorking/Epsom. After 0.3 miles turn right into St John's Road and the hospital is at the end of the road.
- There are two main areas of onsite car parking. The staff and visitor car park for the Leatherhead Community Hospital main hospital building is located in front and at the side of the hospital building. The second area of parking for staff is located in front of the Leatherhead Clinic. There is also an overflow car park for staff to the side of Leatherhead Clinic.
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By Bus
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- There is not a bus stop on site, however there are two bus stops on Epsom Road which is 0.2 miles away (4 min walk). The services that operate at both of these stops in either direction are the 21, 408, 416 and 479.
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By Train
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- The nearest train station is Leatherhead. The hospital is 0.8 miles from the train station (17 min walk). To walk to the hospital from the station turn left on exiting the station into Randalls Road and proceed along the road to Kingston Road. Bear left on to Kingston Road and then take the first right onto Park Rise. Continue along the road to Upper Fairfield Road. Turn left and then take the first right onto Linden Road. Follow the road until it merges with Leret Way and then turn left onto Epsom Road. Proceed along Epsom Road for 0.3 miles and take the right turn onto St John's Road and the hospital is at the end of the road.
Parking
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Parking
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- The venue does have a dedicated car park.
- The car park is located at the front of the building.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 7 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 455cm x 360cm (14ft 11in x 11ft 10in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There are additional car parks for staff.
- There is an overflow car park for staff only.
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Paying
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- There are not parking charges for the car park.
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The entrance is clearly visible from the car park.
- The surface on the approach to the entrance is tarmac and block paving.
- There is no tactile paving on dropped kerbs between the car park and the entrance.
- The nearest designated Blue Badge parking bay is approximately 14m (15yd 11in) from the main entrance.
Bus Stop(s) and Drop-off Point(s)
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Bus Stop(s)
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- There is not an onsite bus stop.
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Drop-off Point(s)
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- There is not a/are not clearly marked onsite drop-off point(s).
- There is not a clearly marked drop-off point, however there is an area at the front of the main building that can be used as a drop-off point as shown in photographs 1 and 2.
Outside Access (Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped or stepped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The bell is in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 148cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 148cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp/slope does bypass the step(s).
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Step Details
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- The step(s) is/are located in front of the entrance.
- There is/are 3 step(s).
- The step(s) is/are clearly marked.
- There is not tactile paving at the top and bottom of the step(s).
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The going of the step(s) is/are not between the recommended 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides going up.
Outside Access (Physiotherapy)
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Entrance Details
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- This information is for the entrance located at the side of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The door(s) is/are heavy.
- The width of the door opening is 79cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
Outside Access (Staff Entrance)
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Entrance Details
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- This information is for the entrance located at the side of the building.
- The entrance area/door is not clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are heavy.
- The width of the door opening is 100cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
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Comments
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- The keypad is 118cm from the floor.
Opening Times
- Monday 08:00 - 21:00.
- Tuesday 08:00 - 21:00.
- Wednesday 08:00 - 21:00.
- Thursday 08:00 - 21:00.
- Friday 08:00 - 21:00.
- Saturday Closed.
- Sunday Closed.
Reception
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Reception
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- The reception point is located just beyond the main entrance.
- The reception point is approximately 7m (7yd 1ft) from the main entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are not windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is high (110cm+).
- There is sufficient space to write or sign documents on the counter.
- There is not a low section of the counter (76cm or below) available.
- The counter is staffed.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- There is sufficient space for a wheelchair user to use the waiting area.
- There is bench seating and also a mixture of single seats with and without armrests.
Getting Around The Building
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Access
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- There is step free access throughout the ground floor.
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Circulation
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- There are doors in corridors which have to be opened manually.
- The type of flooring in walkways and corridors is vinyl and wood.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- Handrails with a rounded or oval profile are not provided in corridors.
- There is good colour contrast between the walls and floor in all corridors.
- The lighting levels are good.
- Lighting levels of at least 100 lux at floor level, were recorded in some corridors surveyed.
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Signage
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- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the building.
- Dementia friendly signage is not provided.
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Safe Place(s)
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- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Audio
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- This venue does not play background music in public areas.
- There is not a hearing assistance system in the public areas of the building.
Waiting Area(s)
- There is a/are waiting area(s) along the circulation route(s).
- There is a mixture of seating with and without armrests.
- There is sufficient space for a wheelchair user to use the waiting area(s).
- There is not a/are not flashing fire alarm beacon(s) within the waiting area(s).
Other Floors (Staff Offices)
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Stairs
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- Signs indicating the location of the stairs are not clearly visible from the entrance.
- The floors which are accessible by stairs are G, 1.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The going of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- The steps do have handrails.
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor of the building are not provided on landings.
- The lighting levels are good.
Toilet with Adaptations
- There is an/are accessible toilet(s) within this venue designated for public use.
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Location and Access
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- The accessible toilet surveyed is not for the sole use of disabled people.
- This accessible toilet is located within the reception waiting area.
- This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial and written text signage on or near the toilet door.
- The door opens by sliding.
- The door is locked by a twist lock.
- The door is heavy.
- The width of the accessible toilet door is 79cm (2ft 7in).
- The dimensions of the accessible toilet are 140cm x 190cm (4ft 7in x 6ft 3in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
- The toilet has a non slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 68cm (2ft 3in).
- There is a dropdown rail on the transfer side.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- The height of the light switch/pull cord is 118cm from floor level.
- There is not an emergency alarm.
- Disposal facilities are available in the toilet.
- There is a/are general domestic waste and female sanitary disposal units.
- There is not a flashing fire alarm beacon within the toilet.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is not a standard shelf within the accessible toilet.
- There is not a colostomy changing shelf for standing users next to the toilet.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- The toilet does not have a backrest or a cistern.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 85cm (2ft 9in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 80cm (2ft 7in).
- The tap type is lever.
- There is not a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 112cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 93cm (3ft 1in).
- There is not a hand dryer.
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is fair.
- The contrast between the dropdown rail(s) and wall is poor.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The toilet seat colour contrast is poor.
- The contrast between the walls and floor is good.
- The lighting levels are good.
- Lighting levels are at least 100 lux at floor level.
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Baby Changing Facilities
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- Baby changing facilities are located within the accessible toilet.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 80cm (2ft 7in).
Standard Toilet(s) (Male - Right Hand Side Corridor)
- Standard toilet facilities are available.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located on the main corridor at the bottom of the stairs to the right.
- The male toilet(s) is/are approximately 21m (22yd 2ft) from the main entrance.
- Inside the venue, there is level access to the male toilet(s).
- There is pictorial and written text signage on or near the toilet door.
- An ambulant toilet with wall mounted grab rails is not available.
- The tap type is lever.
- There is not a flashing fire alarm beacon within the toilets.
- Lighting levels are good.
- Lighting levels are at least 100 lux at floor level.
Standard Toilet(s) (Male - Left Hand Side Corridor)
- Standard toilet facilities are available.
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Access to Standard Male Toilet(s)
View
- The male toilet facilities that were surveyed are located on the main corridor at the bottom of the stairs to the left.
- The male toilet(s) is/are approximately 20m (21yd 2ft) from the main entrance.
- Inside the venue, there is level access to the male toilet(s).
- There is pictorial and written text signage on or near the toilet door.
- An ambulant toilet with wall mounted grab rails is not available.
- The tap type is twist/turn.
- There is not a flashing fire alarm beacon within the toilets.
- Lighting levels are good.
- Lighting levels are at least 100 lux at floor level.
Standard Toilet(s) (Female - Left Hand Side Corridor)
- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located on the left hand side of the main corridor.
- The female toilet(s) is/are approximately 15m (16yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female toilet(s).
- There is pictorial and written text signage on or near the toilet door.
- An ambulant toilet with wall mounted grab rails is not available.
- The tap type is lever.
- There is not a flashing fire alarm beacon within the toilets.
- Lighting levels are good.
- Lighting levels are at least 100 lux at floor level.
Standard Toilet(s) (Female Staff)
- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
View
- The female toilet facilities that were surveyed are located on the right-hand side of the main corridor.
- The female toilet(s) is/are approximately 30m (32yd 2ft) from the main entrance.
- Inside the venue, there is level access to the female toilet(s).
- There is pictorial and written text signage on or near the toilet door.
- An ambulant toilet with wall mounted grab rails is not available.
- The tap type is lever.
- There is not a flashing fire alarm beacon within the toilets.
- Lighting levels are good.
- Lighting levels are at least 100 lux at floor level.
Standard Toilet(s) (First Floor Staff Toilet)
- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located on the first floor within the staff locker room.
- The female and male toilets are approximately 6m (6yd 1ft) from the stairs.
- Inside the venue, there is not level access to the female and male toilets.
- There is pictorial and written text signage on or near the toilet door.
- An ambulant toilet with wall mounted grab rails is not available.
- The tap type is twist/turn.
- There is not a flashing fire alarm beacon within the toilets.
- Lighting levels are good.
- Lighting levels are at least 100 lux at floor level.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Leatherhead Community Hospital - Clinic link (new tab) - click here.