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Milford Hospital - Community Services

Tuesley Lane, Milford, Godalming, Surrey, GU7 1UF

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Access Guide

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COVID-19 Information (NHS Property Services)

Getting Here

  • By Road View
    • The hospital is located off Tuesley Lane to the East of Milford. From the A3, both directions exit onto the A283 (Guildford and Godalming Bypass Road) towards Milford. You will be on this road for 0.5 mile before you turn left onto the A3100 (Portsmouth Road). Continue until you reach the mini roundabout. Turn right and then first left onto Station Lane. Follow this road for about 1 mile passing Milford train station on your left. Take the next left on Tuesley Road and the hospital is 0.5 mile on your left hand side.
    • There is free onsite parking as you enter through the main gate. The car park is located at the rear of the main building.
  • By Bus View
    • There is not a bus stop on site, however there is a bus stop outside of the hospital. The 502 bus stops here which runs between Milford and Godalming and is operated by Waverley Hoppa Community Transport.
  • By Train View
    • The nearest railway station is Milford which is 1 mile away (15min walk) with direct services to Guildford and London Waterloo.

Parking

  • Parking View
    • The venue does have a dedicated car park.
    • The car park is located at the rear of the main building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 4 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 380cm x 490cm (12ft 6in x 16ft 1in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is an additional car park for visitors.
    • There is additional parking to the left hand side of the main building where there is a drop off parking space and 1 Blue Badge bay as shown in photograph 7.
  • Paying View
    • There are not parking charges for the car park.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The entrance is not clearly visible from the car park.
    • The route from the car park to the entrance is clearly signposted.
    • The surface on the approach to the entrance is tarmac, concrete and block paving.
    • There is no tactile paving on dropped kerbs between the car park and the entrance.
    • The nearest designated Blue Badge parking bay is approximately 64m (69yd 2ft) from the main entrance.
  • Comments View
    • There is also a gravel surface in the main car park as shown in photographs 5 & 6.

Bus Stop(s) and Drop-off Point(s)

  • Bus Stop(s) View
    • There is not an onsite bus stop.
  • Drop-off Point(s) View
    • There is a/are clearly marked onsite drop-off point(s).
    • The drop off point is located in the additional car park to the left hand side of the main building near to the entrance for the Day Assessment/Rehabilitation Centre and Cedar Ward.
    • From the drop off point, the path leading to the entrance is tarmac with uneven surfaces. There is also a concreate and block paving surface along the route with tactile paving. The distance from the drop off point to the entrance is approx 50 metres.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 86cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 86cm.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.

Outside Access (Rear Entrance)

  • Entrance Details View
    • This information is for the entrance located at the back of the building.
    • The entrance area/door is not clearly signed.
    • There is step free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 99cm.

Opening Times

  • Monday 08:30 - 17:00.
  • Tuesday 08:30 - 17:00.
  • Wednesday 08:30 - 17:00.
  • Thursday 08:30 - 17:00.
  • Friday 08:30 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Reception

  • Reception View
    • The reception point is located just beyond the main entrance.
    • The reception point is approximately 3m (3yd 10in) from the main entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are not windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is medium height (77cm - 109cm).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a low section of the counter (76cm or below) available.
    • The counter is not staffed.
    • There is a bell to attract attention.
    • The bell is at a suitable height for a wheelchair user.
    • There is a hearing assistance system.
    • The type of system is a fixed loop.
    • The hearing assistance system is not signed.
    • Staff are trained to use the system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • There is not sufficient space for a wheelchair user to use the waiting area.
    • There are seats with armrests on both sides.

Getting Around The Building

  • Access View
    • There is step free access throughout the ground floor.
  • Circulation View
    • There are doors in corridors which have to be opened manually.
    • There are corridors with a surface width of less than 120cm (excluding any permanent obstructions over a small distance).
    • The type of flooring in walkways and corridors is carpet.
    • Handrails with a rounded or oval profile are not provided in corridors.
    • There is good colour contrast between the walls and floor in all corridors.
    • The lighting levels are good.
    • Lighting levels of at least 100 lux at floor level, were recorded in all corridors surveyed.
  • Signage View
    • Wayfinding signage is not provided.
    • Dementia friendly signage is not provided.
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Audio View
    • This venue does not play background music in public areas.
    • There is not a hearing assistance system in the public areas of the building.

Other Floors

  • Stairs View
    • Signs indicating the location of the stairs are clearly visible from the entrance.
    • The floors which are accessible by stairs are G, 1.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do not cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor of the building are not provided on landings.
    • The lighting levels are good.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) within this venue designated for public use.

Standard Toilet(s) (Ground Floor - Male)

  • Standard toilet facilities are available.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located at the end of the corridor on the right hand side from the main entrance.
    • The male toilet(s) is/are approximately 16m (17yd 1ft) from the main entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall mounted grab rails is not available.
    • The tap type is twist/turn.
    • Lighting levels are good.
    • Lighting levels are at least 100 lux at floor level.

Standard Toilet(s) (Ground Floor - Female)

  • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located at the end of the corridor on the left hand side from the main entrance.
    • The female toilet(s) is/are approximately 16m (17yd 1ft) from the main entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall mounted grab rails is not available.
    • The tap type is lever.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
    • Lighting levels are at least 100 lux at floor level.

Standard Toilet(s) (First Floor - Left)

  • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located on the first floor at the end of the corridor on the left hand side from the stairs.
    • The shared toilet(s) is/are approximately 10m (10yd 2ft) from the stairs.
    • Inside the venue, there is level access to the shared toilet(s).
    • There is written text signage on or near the toilet door.
    • An ambulant toilet with wall mounted grab rails is not available.
    • The tap type is lever.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
    • Lighting levels are at least 100 lux at floor level.

Standard Toilet(s) (First Floor - Right)

  • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located on the first floor at the end of the corridor on the right-hand side from the stairs.
    • The female toilet(s) is/are approximately 12m (13yd 4in) from the stairs.
    • Inside the venue, there is level access to the female toilet(s).
    • There is written text signage on or near the toilet door.
    • An ambulant toilet with wall mounted grab rails is not available.
    • The tap type is twist/turn.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
    • Lighting levels are at least 100 lux at floor level.

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