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Newquay Hospital - Annex

St Thomas' Road, Newquay, TR7 1RQ

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Access Guide

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COVID-19 Information (NHS Property Services)

Getting Here

  • By Road View
    • The A3058 is the main road passing through Newquay. From the railway station which is in the middle of the town on Cliff Road (A3058) head south-west. The street becomes pedestrianised and all traffic turns left onto Berry Road. The second turning on the left is St Thomas' Road and the hospital is 0.25miles straight ahead. There is clear street signage to the hospital. Note that online directions are given to the rear (Physio) entrance to the hospital (Trenance Avenue) where there is no patient or staff parking.
    • There is limited free parking at the hospital in front of the main entrance. The podiatry unit has its own car park to the front and side of the building. There is additional parking at the lower level of the site for visitors to the dental, mental health and GU medicine services. Note that pedestrian access from the lower car park to the main hospital car park and the pedestrian exit from the site is difficult due to a steeply sloping driveway with no alternative access. There is no parking (except on-street) at the Physiotherapy unit. There is a drop off point or visitors may park in the main car park and use the narrow path to reach the unit. Staff will advise if patients ring in advance.
  • By Bus View
    • No buses stop close to the hospital. All local and regional services stop at the Ambassador Hotel (TR7 2BQ) on Mount Wise. It is 0.25miles from the bus stop to the hospital.
  • By Train View
    • Newquay station is in the middle of the town and is the terminus for the Atlantic Coast Line from Par. GWR provides most services, CrossCountry provide a long distance service in the summer at weekends only. Services run to Par for mainline connections to Cornwall, the south-west, midlands and London. .
  • Useful Links View

Bus Stop(s) and Drop-off Point(s)

Parking (Lower Level Parking)

  • Parking View
    • The venue does have a dedicated car park.
    • The car park is located down the steep slope from the main car park.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • There is not a/are not clearly marked/signposted Blue Badge parking bay(s) available.
    • There is/are 0 designated Blue Badge parking bay(s) within the car park.
    • There is an additional car park for visitors.
    • The main hospital car park can be used but there is a steep slope to negotiate. There are no steps or lift access and no footpath on the vehicle slope.
  • Paying View
    • There are not parking charges for the car park.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The entrance is clearly visible from the car park.
    • The surface on the approach to the entrance is tarmac and concrete.
    • There is no tactile paving on dropped kerbs between the car park and the entrance.

Outside Access

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is not clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The intercom is not in a suitable position to allow wheelchair users to gain access.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 100cm.
  • Comments View
    • There is level access from the lower level parking area which is behind the building. All visitors to the unit have to use the intercom and staff will open the door. There is no reception desk as all visitors have to be met at the door.

Waiting Area(s)

  • There is a/are waiting area(s) along the circulation route(s).
  • The seats do not have armrests.
  • There is sufficient space for a wheelchair user in some of the waiting areas.
  • There is not a/are not flashing fire alarm beacon(s) within the waiting area(s).

Getting Around The Building

  • Access View
    • There is step free access throughout the building.
  • Circulation View
    • There are doors in corridors which have to be opened manually.
    • There are corridors with a surface width of less than 120cm (excluding any permanent obstructions over a small distance).
    • The type of flooring in walkways and corridors is carpet.
    • Handrails with a rounded or oval profile are not provided in corridors.
    • There is good colour contrast between the walls and floor in all corridors.
    • The lighting levels are good.
    • Lighting levels of at least 100 lux at floor level, were recorded in all corridors surveyed.
  • Signage View
    • Wayfinding signage is not provided.
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Audio View
    • This venue does not play background music in public areas.
    • There is not a hearing assistance system in the public areas of the building.
  • Comments View
    • Visitors are accompanied while in the building therefore manual doors are managed by staff.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) within this venue designated for public use.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located in the clinic area.
    • The shared toilet(s) is/are approximately 12m (13yd 4in) from the main entrance.
    • Inside the venue, there is level access to the shared toilet(s).
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall mounted grab rails is not available.
    • The tap type is lever.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
    • Lighting levels are at least 100 lux at floor level.

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