You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • St Charles Centre for Health and Wellbeing is located to the west of Central London, just off Ladbroke Grove (B450).
  • There is Blue Badge and pay and display parking available on site for visitors.
• By Bus View
  • London Bus routes 7 (Oxford Circus to East Acton) and 316 (Cricklewood to White City) stop on St Mark's Road, to the rear of the hospital site. The 316 also stops on Barlby Road, close to the site, along with the 70 (Chiswick to South Kensington). The following routes also stop on Ladbroke Grove, close to the hospital site:- 23 (Westbourne Park to Liverpool Street Station) 52 (Victoria Station to Willesdon) 228 (Central Middlesex Hospital to Maida Vale) 295 (Ladbroke Grove to Clapham Junction) 452 (Kensal Rise to Wandsworth Road Station).
• By Train View
  • The nearest railways station is Paddington, but all of the main London terminal stations can be easily reached via public transport.
• By Underground View
  • The nearest tube station is Ladbroke Grove, on the Circle and Hammersmith and City Line. Kensal Green tube station, on the Bakerloo Line and London Overground, is also relatively close to the site.
• Useful Links View
  • For more detailed directions to the site, please see the NHS Choices webpage below.
  • To view the web page described above click here (opens in new tab).
  • Please see the Transport for London website for more details on travelling to the site by bus or tube.
  • To view the web page described above click here (opens in new tab).
  • Please see the National Rail website for details of trains into London.
  • To view the web page described above click here (opens in new tab).

You are on Bus Stop(s) and Drop-off Point(s). Skip to the next section.

Bus Stop(s) and Drop-off Point(s)

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• Bus Stop(s) View
  • There is not an onsite bus stop.
• Drop-off Point(s) View
  • There is a/are clearly marked onsite drop-off point(s).
  • There is an ambulance drop off point, which can also be used by taxis, directly in front of the accessible entrance.
  • The accessible entrance is straight ahead from this drop off point. There is a speed bump to negotiate, and a dropped kerb with tactile paving.

You are on Parking. Skip to the next section.

Parking

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• Parking View
  • The venue does have a dedicated car park.
  • The car parking facilities are for Blue Badge holders only.
  • The car park is located directly in front of the main entrance.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • There is/are 5 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 370cm x 470cm (12ft 2in x 15ft 5in).
  • There is not a 1200mm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There are additional car parks for staff and visitors.
  • Visitors pay and display parking is available on the main hospital drive. Staff parking is located at the rear of Main Hospital Building, off Exmoor Street.
• Paying View
  • There are not parking charges for the car park.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The entrance is not clearly visible from the car park.
  • The route from the car park to the entrance is clearly signposted.
  • The surface on the approach to the entrance is tarmac and block paving.
  • There is tactile paving on dropped kerbs between the car park and the entrance.
  • The nearest designated Blue Badge parking bay is approximately 16m (17yd 1ft) from the accessible entrance.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the building, opposite the archway under the Old Chapel.
  • The entrance area/door is clearly signed.
  • There is stepped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 112cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 114cm.
• Step Details View
  • There is/are 7 step(s).
  • There is not tactile paving at the top and bottom of the step(s).
  • The going of the step(s) is between 30cm and 45cm.
  • The lighting levels at the step(s) are bright.
• Comments View
  • There is 1 deep unmarked step with no handrail in front of the entrance (photograph 4).
  • There are 6 medium marked steps with handrails on both sides between the two sets of doors (photograph 5).

You are on Outside Access (Accessible Entrance). Skip to the next section.

Outside Access (Accessible Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the building, by the ambulance drop off area.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 152cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 129cm.
• Ramp/Slope Details View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
• Comments View
  • There are pavements either side of the ambulance / taxi drop off point. The pavement to the left is slightly steeper.

You are on Reception (Main Hospital Reception). Skip to the next section.

Reception (Main Hospital Reception)

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• Reception View
  • The reception point is located just inside the main entrance.
  • The reception point is approximately 19m (20yd 2ft) from the accessible entrance.
  • Clear signage for the reception area/desk is visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are not windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is high (110cm+).
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • There is not a clear knee recess beneath the low section of the desk.
  • The counter is staffed.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is a mixture of seating with and without armrests.

You are on Getting Around The Building. Skip to the next section.

Getting Around The Building

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• Access View
  • There is step free access throughout the building.
  • There is a slight ramp, with handrails on both sides, for access to the restaurant from West Wing Lift 2.
  • The width of the ramp or slope is 120cm (3ft 11in).
  • There are two ramps with a landing between. The first ramp has a handrail on the left hand side going up (photograph 1). The second has a handrail on the right (photograph 3). They lead to the restaurant (photograph 4), which is located on level LG.
• Circulation View
  • There are doors in corridors which have to be opened manually.
  • The type of flooring in walkways and corridors is vinyl and laminate.
  • There is some flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
  • Handrails with a rounded or oval profile are provided in some corridors.
  • There is good colour contrast between the walls and floor in all corridors.
  • The lighting levels are varied.
  • Lighting levels of at least 100 lux at floor level, were recorded in most corridors surveyed.
• Signage View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • Dementia friendly signage is provided.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Audio View
  • This venue does play background music in public areas.
  • Music is played in the restaurant.
  • There is not a hearing assistance system in the public areas of the building.

You are on Other Floors (East Wing Lift 1 Stairs). Skip to the next section.

Other Floors (East Wing Lift 1 Stairs)

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• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • The floors which are accessible by stairs are G-1-2.
  • There are 15+ steps between floors.
  • The height of the step(s) is between the recommended 15cm and 18cm.
  • The going of the step(s) is not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are good.

You are on Other Floors (East Wing Lift 2). Skip to the next section.

Other Floors (East Wing Lift 2)

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• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • The floors which are accessible by stairs are G-1-2.
  • There are 15+ steps between floors.
  • The height of the step(s) is between the recommended 15cm and 18cm.
  • The going of the step(s) is not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on the left going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are good.

You are on Other Floors (West Wing Lift 1). Skip to the next section.

Other Floors (West Wing Lift 1)

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• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • The floors which are accessible by stairs are LG-G-1.
  • There are 15+ steps between floors.
  • The height of the step(s) is between the recommended 15cm and 18cm.
  • The going of the step(s) is not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are good.

You are on Other Floors (West Wing Lift 2). Skip to the next section.

Other Floors (West Wing Lift 2)

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• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • The floors which are accessible by stairs are LG-G-1.
  • There are 15+ steps between floors.
  • The height of the step(s) is between the recommended 15cm and 18cm.
  • The going of the step(s) is not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on the left going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are not provided on landings.
  • The lighting levels are good.

You are on Other Floors (Restaurant Stairs). Skip to the next section.

Other Floors (Restaurant Stairs)

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• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • The floors which are accessible by stairs are LG-G-1.
  • There are 15+ steps between floors.
  • The height of the step(s) is between the recommended 15cm and 18cm.
  • The going of the step(s) is not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on the left going up.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are not provided on landings.
  • The lighting levels are good.
• Comments View
  • These stairs are located just before the West Wing, just past the main reception.
  • Step free access to the restaurant is via the West Wing Lift 2 and internal ramps only.

You are on Other Floors (Tower Stairs). Skip to the next section.

Other Floors (Tower Stairs)

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• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • There are manual, heavy, single doors to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are LG-G-1-2-3.
  • There are 15+ steps between floors.
  • The height of the step(s) is between the recommended 15cm and 18cm.
  • The going of the step(s) is not between the recommended 30cm and 45cm.
  • The steps are not clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on the left going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are not provided on landings.
  • The lighting levels are good.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are the services on LG.

You are on Lift (East Wing Lift 1). Skip to the next section.

Lift (East Wing Lift 1)

• There is a lift for public use.
• The lift is located to the left of accessible entrance, past Community Clinic 1.
• Signs indicating the location of this lift are clearly visible from the entrance.
• The lift is approximately 14m (15yd 11in) from the accessible entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are G-1-2.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• Lighting levels are at least 100 lux at floor level in the lift lobby.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 140cm (4ft 7in).
• The dimensions of the lift are 180cm x 260cm (5ft 11in x 8ft 6in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Lift (East Wing Lift 2). Skip to the next section.

Lift (East Wing Lift 2)

• There is a lift for public use.
• The lift is located at far end of the East Wing corridor, to the right of the accessible entrance.
• Signs indicating the location of this lift are clearly visible from the entrance.
• The lift is approximately 36m (39yd 1ft) from the accessible entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are G-1-2.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• Lighting levels are at least 100 lux at floor level in the lift lobby.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 140cm (4ft 7in).
• The dimensions of the lift are 180cm x 260cm (5ft 11in x 8ft 6in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Lift (West Wing Lift 1). Skip to the next section.

Lift (West Wing Lift 1)

• The lift is located at the far end of the front corridor in the West Wing.
• Signs indicating the location of this lift are clearly visible from the entrance.
• The lift is approximately 67m (73yd 10in) from the accessible entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are LG-G-1.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• Lighting levels are at least 100 lux at floor level in the lift lobby.
• The external controls for the lift are not within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 126cm (4ft 2in).
• The dimensions of the lift are 146cm x 250cm (4ft 9in x 8ft 2in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Lift (West Wing Lift 2). Skip to the next section.

Lift (West Wing Lift 2)

• There is a lift for public use.
• The lift is located off the West Wing corridor, past the main reception.
• Signs indicating the location of this lift are clearly visible from the entrance.
• The lift is approximately 55m (60yd 5in) from the accessible entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are LG-G-1.
• There are manual, heavy, double doors to access the lift lobby on the lower ground floor and on the first floor.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• Lighting levels are at least 100 lux at floor level in the lift lobby.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 120cm (3ft 11in).
• The dimensions of the lift are 146cm x 225cm (4ft 9in x 7ft 5in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Lift (Tower Lift). Skip to the next section.

Lift (Tower Lift)

• There is a lift for public use.
• The lift is located at the end of the corridor to the right of the main reception as you face it.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 39m (42yd 1ft) from the accessible entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1-2-3.
• There are manual, light, double doors to access the lift lobby on all floors.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• Lighting levels are at least 100 lux at floor level in the lift lobby.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 108cm x 209cm (3ft 7in x 6ft 10in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Accessible Toilet(s) (Entrance Reception). Skip to the next section.

Accessible Toilet(s) (Entrance Reception)

• There is an/are accessible toilet(s) within this venue designated for public use.

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• Location and Access View
  • The accessible toilet surveyed is not for the sole use of disabled people.
  • This accessible toilet is located off the corridor between the accessible entrance and the main entrance.
  • This accessible toilet is approximately 9m (9yd 2ft) from the accessible entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is Braille and tactile signage on or near the toilet door.
  • The door opens inwards and outwards.
  • The door is locked by a twist lock.
  • The door is heavy.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The dimensions of the accessible toilet are 156cm x 270cm (5ft 1in x 8ft 10in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
  • The toilet has a non slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 95cm (3ft 1in).
  • There is a dropdown rail on the transfer side.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and general domestic waste disposal units.
  • There is a flashing fire alarm beacon within the toilet.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is not a standard shelf within the accessible toilet.
  • There is not a colostomy changing shelf for standing users next to the toilet.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 79cm (2ft 7in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 124cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The toilet seat colour contrast is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
  • Lighting levels are at least 100 lux at floor level.

You are on Accessible Toilet(s) (East Wing Lift 1). Skip to the next section.

Accessible Toilet(s) (East Wing Lift 1)

• There is an/are accessible toilet(s) within this venue designated for public use.

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• Location and Access View
  • The accessible toilet surveyed is not for the sole use of disabled people.
  • This accessible toilet is located next to the East Wing Lift 1.
  • This accessible toilet is approximately 16m (17yd 1ft) from the accessible entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is tactile and pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The push pad or push button is 87cm from floor level.
  • The door is locked by a lever twist.
  • The door is heavy.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The dimensions of the accessible toilet are 158cm x 247cm (5ft 2in x 8ft 1in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
  • The toilet has a non slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 91cm (2ft 12in).
  • There is a dropdown rail on the transfer side.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and general domestic waste disposal units.
  • There is a flashing fire alarm beacon within the toilet.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is not a standard shelf within the accessible toilet.
  • There is not a colostomy changing shelf for standing users next to the toilet.
  • There is not a mirror.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 102cm (3ft 4in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 78cm (2ft 7in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 102cm (3ft 4in).
  • There is not a hand dryer.
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The lighting levels are good.
  • Lighting levels are at least 100 lux at floor level.

You are on Standard Toilet(s) (Entrance / Reception). Skip to the next section.

Standard Toilet(s) (Entrance / Reception)

• Standard toilet facilities are available.

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• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located between the accessible and main entrances, next to the accessible toilet.
  • The shared toilet(s) is/are approximately 9m (9yd 2ft) from the accessible entrance.
  • Inside the venue, there is level access to the shared toilet(s).
  • There is Braille, tactile and pictorial signage on or near the toilet door.
  • An ambulant toilet with wall mounted grab rails is available.
  • There is a horizontal grab rail to the right of the seat and vertical one to the left.
  • The tap type is lever.
  • There is a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.
  • Lighting levels are at least 100 lux at floor level.

You are on Standard Toilet(s) (West Wing). Skip to the next section.

Standard Toilet(s) (West Wing)

• Standard toilet facilities are available.

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• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located on the ground floor, at the far end of the front corridor of the West Wing.
  • The shared toilet(s) is/are approximately 82m (89yd 2ft) from the accessible entrance.
  • Inside the venue, there is level access to the shared toilet(s).
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet with wall mounted grab rails is available.
  • There are horizontal and vertical grab rails on both sides of the seat.
  • The tap type is lever.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.
  • Lighting levels are at least 100 lux at floor level.
• Comments View
  • The are two shared toilet cubilces located here.
  • The other cubicle has a horizontal grab rail on the right hand side only (photograph 2).

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• St Charles Centre for Health and Wellbeing - Urgent Care Centre link (new tab) - click here.
• St Charles Centre for Health and Wellbeing - Pembridge Palliative Care Centre link (new tab) - click here.
• St Charles Centre for Health and Wellbeing - Raymede Clinic / Westside Contraceptive Services link (new tab) - click here.
• St Charles Centre for Health and Wellbeing - Courtfield House link (new tab) - click here.
• St Charles Centre for Health and Wellbeing - Community Pharmacy link (new tab) - click here.
• St Charles Centre for Health and Wellbeing - Old Chapel link (new tab) - click here.