Skip to main content
The new name for DisabledGo

St Charles Centre for Health and Wellbeing - Pembridge Palliative Care Centre

Exmoor Street, London, W10 6DZ

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting Here

  • By Road View
    • St Charles Centre for Health and Wellbeing is located to the west of Central London, just off Ladbroke Grove (B450).
    • There is Blue Badge and pay and display parking available on site for visitors.
  • By Bus View
    • London Bus routes 7 (Oxford Circus to East Acton) and 316 (Cricklewood to White City) stop on St Mark's Road, to the rear of the hospital site. The 316 also stops on Barlby Road, close to the site, along with the 70 (Chiswick to South Kensington). The following routes also stop on Ladbroke Grove, close to the hospital site:- 23 (Westbourne Park to Liverpool Street Station) 52 (Victoria Station to Willesdon) 228 (Central Middlesex Hospital to Maida Vale) 295 (Ladbroke Grove to Clapham Junction) 452 (Kensal Rise to Wandsworth Road Station).
  • By Train View
    • The nearest railways station is Paddington, but all of the main London terminal stations can be easily reached via public transport.
  • By Underground View
    • The nearest tube station is Ladbroke Grove, on the Circle and Hammersmith and City Line. Kensal Green tube station, on the Bakerloo Line and London Overground, is also relatively close to the site.
  • Useful Links View

Bus Stop(s) and Drop-off Point(s)


  • Parking View
    • The venue does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located on the forecourt opposite the main entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is block paving.
    • There is/are 4 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 220cm x 530cm (7ft 3in x 17ft 5in).
    • There is not a 1200mm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are additional car parks for staff and visitors.
    • Visitors pay and display parking is available on the main hospital drive. Staff parking is located at the rear of the Main Hospital Building, off Exmoor Street.
  • Paying View
    • There are not parking charges for the car park.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The entrance is clearly visible from the car park.
    • The surface on the approach to the entrance is block paving.
    • The nearest designated Blue Badge parking bay is approximately 9m (9yd 2ft) from the main entrance.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the Centre.
    • The entrance area/door is not clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The intercom is not in a suitable position to allow wheelchair users to gain access.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 161cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 161cm.

Getting Around The Building

  • Access View
    • There is step free access throughout the building.
  • Circulation View
    • There are not doors in corridors which have to be opened manually.
    • The type of flooring in walkways and corridors is laminate.
    • Handrails with a rounded or oval profile are not provided in corridors.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
    • Lighting levels of at least 100 lux at floor level, were recorded in all corridors surveyed.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
    • Dementia friendly signage is not provided.
  • Safe Place(s) View
    • There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
    • There is a Spiritual / Quiet Room located in the Day Care Area.
  • Audio View
    • This venue does not play background music in public areas.
    • There is not a hearing assistance system in the public areas of the building.

Waiting Area(s)

  • There is a/are waiting area(s) along the circulation route(s).
  • There is bench seating only.
  • There is not sufficient space for a wheelchair user to use the waiting area(s).
  • There is not a/are not flashing fire alarm beacon(s) within the waiting area(s).
  • This waiting area is located to the left as you enter, next to the entrance to the Day Care Area.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) within this venue designated for public use.

Standard Toilet(s)

  • Standard toilet facilities are not available.

Related Access Guides