Access Guide
Getting Here
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By Road
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- St Mark's Hospital is located to the west of Maidenhead town centre on St Mark's Road. The hospital is accessed from the town centre via Castle Hill and Bath Road. There are two entrances to the hospital site. These are located on St Mark's Road and Courthouse Road.
- There are multiple areas of onsite car parking. The primary car park is located next to the outpatients building and is accessed via the Courthouse Road entrance. This is the main car park for staff and visitors. Small areas of alternative parking are located outside of the individual buildings.
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By Bus
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- There is not a bus stop on site, however there is a bus stop for the hospital site on St Mark's Road (St Mark's Hospital Gate 2), within 50m of the hospital site. The services that stop at this bus stop are the 4A, 238 and the 239.
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By Train
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- The nearest station to the hospital is Furze Platt. St Mark's Hospital is 1.1 miles from the train station via Harrow Lane (4 min drive).
Opening Times
- Monday 08:00 - 16:00.
- Tuesday 08:00 - 16:00.
- Wednesday 08:00 - 16:00.
- Thursday 08:00 - 16:00.
- Friday 08:00 - 16:00.
- Saturday Closed.
- Sunday Closed.
Bus Stop(s) and Drop-off Point(s)
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Bus Stop(s)
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- There is not an onsite bus stop.
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Drop-off Point(s)
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- There is a/are clearly marked onsite drop-off point(s).
- There are two drop off points located on the hospital site. The first is located on the right of the access road as you enter the hospital site from Courthouse Road. The second is located in the main car parking area outside the Kiddies Cabin building.
- The drop off point on the access road is approximately 15m from the Little Acorn entrance and approximately 30m from the outpatient’s entrance. The drop off point has dropped kerbs at either end and gives step free access to the Little Acorn entrance, for access to the outpatients building users would have to continue along the access road as there is no dropped kerb located directly opposite the drop off point. The drop off point located in the main parking area is approximately 25m from the Kiddies Cabin building. The surface of both drop off points and the routes leading to the entrances are tarmac.
Parking
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Parking
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- The venue does have a dedicated car park.
- The car park is located at the side of the outpatients building.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
- The Blue Badge bay(s) markings are faded.
- There is/are 2 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 365cm x 680cm (11ft 12in x 22ft 4in).
- There is a 1200mm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There are additional car parks for staff and visitors.
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Paying
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- There are parking charges for the car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the payment machines in the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located on the pathway next to the car park.
- There is a payment machine at a convenient height for wheelchair users.
- There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The entrance is not clearly visible from the car park.
- The route from the car park to the entrance is clearly signposted.
- The surface on the approach to the entrance is tarmac and block paving.
- There is no tactile paving on dropped kerbs between the car park and the entrance.
- The nearest designated Blue Badge parking bay is approximately 60m (65yd 1ft) from the outpatients entrance.
Outside Access (Main Entrance)
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Entrance Details
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- This information is for the entrance located at the side of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically (towards you).
- The main automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 85cm from floor level.
- The door(s) is/are double width.
- The width of the door opening is 144cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides going up.
Reception
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Reception
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- The reception point is located to the right as you enter.
- The reception point is approximately 2m (2yd 7in) from the main entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is low (76cm or lower).
- There is sufficient space to write or sign documents on the counter.
- There is not a clear knee recess beneath the low section of the desk.
- The counter is staffed.
- There is a bell to attract attention.
- The bell is at a suitable height for a wheelchair user.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are trained to use the system.
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Reception Waiting Area
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- There is not a waiting area close to the reception point.
Getting Around The Building
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Access
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- There is step free access throughout the building.
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Circulation
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- There are not doors in corridors which have to be opened manually.
- The type of flooring in walkways and corridors is vinyl.
- There is some flooring in corridors with large, repeating patterns that incorporate bold contrasting colours or simulate steps.
- There is flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
- Handrails with a rounded or oval profile are provided in corridors.
- There is good colour contrast between the walls and floor in all areas.
- The lighting levels are good.
- Lighting levels of at least 100 lux at floor level, were recorded in all corridors surveyed.
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Signage
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- Wayfinding signage is provided.
- The colour, design and typeface of signs is not consistent throughout the building.
- Dementia friendly signage is not provided.
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Safe Place(s)
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- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Audio
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- This venue does not play background music in public areas.
- There is a hearing assistance system in the public areas of the building.
- The system is a portable loop.
- The portable loop hearing assistance system is located at reception.
- The hearing assistance system is available only on request.
Waiting Area(s)
- There is a/are waiting area(s) along the circulation route(s).
- There are seats with armrests on both sides.
- There is not sufficient space for a wheelchair user to use the waiting area(s).
Toilet with Adaptations (Male)
- There is an/are accessible toilet(s) within this venue designated for public use.
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Location and Access
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- The accessible toilet surveyed is not for the sole use of disabled people.
- This accessible toilet is located directly ahead from the physiotherapy entrance, on the left of the corridor.
- This accessible toilet is approximately 7m (7yd 1ft) from the main entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is not a shared toilet.
- This accessible toilet is designated as male.
- A key is not required for the accessible toilet.
- There is pictorial and written text signage on or near the toilet door.
- The door opens inwards.
- The door is locked by a twist lock.
- The door is heavy.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The dimensions of the accessible toilet are 252cm x 160cm (8ft 3in x 5ft 3in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
- The toilet has a non slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 100cm (3ft 3in).
- There is a dropdown rail on the transfer side.
- There is not a vertical wall-mounted grab rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is not an emergency alarm.
- Disposal facilities are available in the toilet.
- There is a/are general domestic waste disposal units.
- There is not a flashing fire alarm beacon within the toilet.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is not a standard shelf within the accessible toilet.
- There is not a colostomy changing shelf for standing users next to the toilet.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- The toilet does not have a backrest or a cistern.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 105cm (3ft 5in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 80cm (2ft 7in).
- The tap type is lever.
- There is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 115cm.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 125cm (4ft 1in).
- There is not a hand dryer.
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The toilet seat colour contrast is poor.
- The contrast between the walls and floor is good.
- The lighting levels are good.
- Lighting levels are not at least 100 lux at floor level.
Toilet with Adaptations (Female)
- There is an/are accessible toilet(s) within this venue designated for public use.
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Location and Access
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- This accessible toilet is located directly ahead as you enter the physiotherapy entrance, on the right of the corridor.
- This accessible toilet is approximately 21m (22yd 2ft) from the main entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is not a shared toilet.
- This accessible toilet is designated as female.
- A key is not required for the accessible toilet.
- There is pictorial and written text signage on or near the toilet door.
- The door opens inwards.
- The door is locked by a twist lock.
- The door is heavy.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The dimensions of the accessible toilet are 220cm x 210cm (7ft 3in x 6ft 11in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space on the left is 90cm.
- The lateral transfer space on the right is 91cm.
- There is a dropdown rail on the transfer side.
- There is not a vertical wall-mounted grab rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is not an emergency alarm.
- Disposal facilities are available in the toilet.
- There is a/are general domestic waste disposal units.
- There is not a flashing fire alarm beacon within the toilet.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
- There is not a standard shelf within the accessible toilet.
- The shelf is not between 90cm and 100cm.
- There is not a colostomy changing shelf for standing users next to the toilet.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- The toilet does not have a backrest or a cistern.
- The height of the toilet seat above floor level is 50cm (1ft 8in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 60cm (1ft 12in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 105cm (3ft 5in).
- The tap type is lever.
- There is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 150cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 150cm (4ft 11in).
- There is not a hand dryer.
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The toilet seat colour contrast is poor.
- The contrast between the walls and floor is good.
- The lighting levels are good.
- Lighting levels are not at least 100 lux at floor level.
Standard Toilet(s)
- Standard toilet facilities are not available.