You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • The Hospital is located off the Norwich Southern Bypass A47 on the South West side of Norwich City Centre. Leave the A47 to join the B1108 Watton Road. Follow this road until the junction and take a right onto Colney Lane. Continue on this road and the Hospital site is located straight ahead.
  • There are multiple car parks around the site. The car parking is free for Blue Badge holders, but the ticket must be validated at the Outpatients reception.
    Please note: as of September 2023 there is currently limited parking available in the hospital’s patient and visitor car parks, with most spaces filling up by mid-morning. Alternative parking is available at the multi-storey car park opposite the hospital (access is via Rosalind Franklin Road or Hethersett Lane). Parking costs are the same as the hospital however, please note that no concessions are available.
• By Bus View
  • The bus services are run by First Group and Konect Bus.
    From Bus Stand A the services are run by First Group and include 3, 4, 9A, 11, 1, 13A, 21, 21A, 22, 22A, 26 and 26A.
    From Bus Stand B the buses are run by Konect Bus and First Bus. The services include 3, 4, 9, 512 Norwich Airport Park & Ride bus and the Costessey 510 Park and Ride bus.
    Details of the 512 bus service can be found here: click here
    The Costessey Park & Ride 510 service is available for £1 return. This is a First Bus which is available for all patients and visitors who are charged £1 upon boarding the bus. Details of the route and timetable can be found here: click here.
  • There is an onsite bus stop.
  • There are two bus stops on site which are located in front of the Centre Block of the Hospital.
  • The bus stops have shelters which have seating/rest bar in them. There is space for wheelchairs to manoeuvre.
  • There is a level block paved and tarmac pathway around the front of the hospital which links East, West Outpatient and Centre Blocks of the hospital.
• By Train View
  • The nearest train station is Norwich. The services which operate from here are Abellio Greater Anglia and East Midland Trains. The station is approximately a 20 minute taxi ride from the Hospital.
• Useful Links View
  • Please see the links below for up to date bus services.
  • To view the web page described above click here (opens in new tab).
  • To view the web page described above click here (opens in new tab).
  • Please see the links below for up to date train services.
  • To view the web page described above click here (opens in new tab).
  • To view the web page described above click here (opens in new tab).
• Comments View
  • To view a map of the hospital, please click on this link and download the map.
  • http://www.nnuh.nhs.uk/publication/nnuh-map.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located in West Outpatients next to the Outpatients reception.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 01603 289036/01603 289045.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found at the entrances of the Hospital and throughout the buildings.
• Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are not available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs, walking frames and crutches.
• To obtain mobility aids please contact Inpatient receptions.
• There is a Changing Places facility at this hospital which is located in East Outpatients Physiotherapy.

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• Comments View
  • INTRAN is available and staff have access to INTRAN App on i-pads for use with patients where appropriate.

You are on Hospital Parking (Car Park N - Inpatients West and Centre Block Accessible Parking). Skip to the next section.

Hospital Parking (Car Park N - Inpatients West and Centre Block Accessible Parking)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car parking facilities are for Blue Badge holders only.
  • The car park is located in front of the inpatients West and Centre Entrance.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • There is a touchscreen at the barrier.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is tarmac and block paving.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) markings are faded.
  • There is/are 8 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 480cm (7ft 10in x 15ft 9in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park and at the payment machines in the hospital building.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located inside the hospital building.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 20m (21yd 2ft) from the Inpatients West and Centre Block Entrance.
• Comments View
  • Car parking payment machines are located at the Outpatients West and East entrances, East and West Block entrances and atriums and the Ambulatory Majors entrance.

You are on Hospital Parking (Car Park F - Accessible Parking and Drop-Off Only). Skip to the next section.

Hospital Parking (Car Park F - Accessible Parking and Drop-Off Only)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car parking facilities are for Blue Badge holders only.
  • The car park is located in front of the hospital.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is block paving.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 520cm (7ft 10in x 17ft 1in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located at the rear of the car park.
  • There is not a dropped kerb from the drop-off point.
  • The dropped kerb does not have tactile paving.
• Paying View
  • There are not parking charges for the hospital car park.
  • Parking is free for Blue Badge holders.
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 75m (82yd 1in) from the East Atrium Entrance.

You are on Getting To (Cley Ward). Skip to the next section.

Getting To (Cley Ward)

• Cley Ward is/are located along the third floor corridor West Block.
• Access to Cley Ward is via the Inpatients West and Centre Block Entrance.
• Enter via Inpatients West and Centre Block Entrance, head forward and take the lifts on the left to the third floor. Exit the lift, turn right and right again so that you're facing the West Block. Go down this corridor and take the first left. Continue down this corridor and Cley Ward is located directly ahead.
• There is step free access, via lift, to Cley Ward.
• Cley Ward is approximately 34m from the lifts.
• There is a/are manual, heavy, double door(s) between the lifts and the department/service.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

You are on Outside Access (Inpatients West and Centre Block Entrance). Skip to the next section.

Outside Access (Inpatients West and Centre Block Entrance)

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• Entrance Details View
  • This information is for the entrance located at the rear of the Hospital.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There are bollards outside this entrance.
  • The minimum width between the bollards/wall is 124cm.
  • The bollard(s) does/do not have a good colour contrast to prevent them being hazardous to visually impaired people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 119cm (3ft 11in).
  • There is not a door release button when exiting.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 191cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 190cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Ramp/Slope Details View
  • The ramp/slope is located directly in front of the Inpatients West and Centre Blocks Entrance.
  • The ramp/slope gradient is slight.

You are on Other Floors (West Atrium Stairs). Skip to the next section.

Other Floors (West Atrium Stairs)

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• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • The floors which are accessible by stairs are 1,2.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are not provided on landings.
  • The lighting levels are varied.

You are on Lift (West Atrium Lifts). Skip to the next section.

Lift (West Atrium Lifts)

• There is a lift for public use.
• The lift is located just inside the Inpatients West and Centre Entrance.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 8m (8yd 2ft) from the Inpatients West and Centre Entrance.
• The lift is a standard lift.
• Staff do need to be notified for use of the lift.
• The floors which are accessible by this lift are 1,2,3,4.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 110cm.
• The dimensions of the lift are 158cm x 140cm.
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are not within 90cm - 120cm from the floor.
• The controls are set at 96cm to 123cm from the floor.
• There is a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located ahead on entering the ward.
  • The reception point is approximately 8m (8yd 2ft) from the ward entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm) .
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.

You are on Ward. Skip to the next section.

Ward

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• Ward Information View
  • This is a/an Gynaecology ward.
  • This is a female ward.
  • There is/are 4 bay(s) available.
  • There is/are 12 side room(s) available.
  • There is/are 35 bed(s) on this ward in total.
• Ward Access View
  • There is a/are door(s) leading into the ward.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 172cm (5ft 8in).
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 130cm (4ft 3in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 132cm (4ft 4in).
  • There is a door release button when exiting.
  • The height of the door release button is 135cm (4ft 5in).
  • There is level access throughout the ward.
  • There is clear signage on the ward.
  • The type of flooring is vinyl/laminate.
  • There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring on the ward which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The lighting levels are medium.
• Reception/Nurses' Station View
  • The height of the ward reception desk is 102cm.
  • There is a lowered section.
  • The height of the lowered section of the desk is 72cm.
  • There is not a hearing assistance system available at the desk.
• Relatives' Room View
  • There is a relatives' room for the ward.
  • The width of the door opening into the relatives' room is over 75cm.
  • There is a clear turning space in the relatives' room.
  • There is a/are chair(s) with armrests available within the relatives' room.
• Example Side Room View
  • There are multiple side rooms available with accessible ensuites.
  • The side room surveyed does have an accessible ensuite.
  • The width of the door opening into the side room is over 75cm.
  • The side room surveyed does not have a ceiling track hoist.
  • There is sufficient space next to the bed for a mobile hoist to operate.
  • There is room for a wheelchair user to manoeuvre around the bed.
  • Bedside storage is available.
  • The colour contrast between the walls and the floor in the side room is good.
  • The lighting levels in the side room are bright.
  • The width of the door opening into the ensuite is over 75cm.
  • There is a clear unobstructed turning space within the ensuite.
  • The fixtures/facilities available in the ensuite include; a wheel in shower, a toilet and a wash basin.
  • The colour contrast between the walls and the floor in the ensuite is good.
  • The lighting levels in the ensuite are medium.
• Ward Features and Patient Facilities View
  • The ward does not play background music.
  • There is a chair with armrests on both sides.
  • A mobile hoist is available on the ward.
• Visitor Facilities View
  • There are no accessible toilet facilities on the ward for visitors.
  • Accessible toilet facilities for visitors are located on the first floor corridor of the Outpatients West Building.
  • There are standard toilet facilities on the ward for visitors.
• Visiting Times View
  • There are set visiting times for the ward.
  • Visiting times are 13:00 to 20:00.
  • The visiting times are the same for each day.
  • Protected meal times are between 12:00 to 13:00.

You are on Day Room / Lounge Area. Skip to the next section.

Day Room / Lounge Area

• There is a day room/lounge area.
• The day room/lounge area is approximately 28m from the ward entrance.
• There is level access into the day room/lounge area.
• The day room/lounge area is always open.
• There is a/are door(s) into the day room/lounge area.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 88cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to manoeuvre.
• There is a mixture of seating with and without armrests.
• No chairs are permanently fixed.
• No tables are permanently fixed.
• The distance between the floor and the lowest table is 32cm (1ft 1in).
• The distance between the floor and the highest table is 65cm (2ft 2in).
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• There is not a television.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are medium.

You are on Washroom (Bathroom (opposite Room 7)). Skip to the next section.

Washroom (Bathroom (opposite Room 7))

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• Washroom Details View
  • The washroom surveyed has a bath, a toilet and a wash basin.
  • There is/are 1 washroom(s) of this type in the ward.
  • The washroom surveyed is located opposite Room 7.
  • The washroom surveyed is approximately 30m from the ward entrance.
  • There is step free access to the washroom surveyed once inside the ward.
  • This washroom is female.
  • There is pictorial and written or text signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are light to open.
  • The width of the door opening is 84cm (2ft 9in).
  • The dimensions of the washroom are 280cm x 250cm (9ft 2in x 8ft 2in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is tied up and out of reach (higher than 10cm (4") from floor).
  • There is not a flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 158cm from the floor.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 84cm.
  • As you face the wash basin the wall-mounted grab rails are on both sides.
  • The tap type is twist/turn. It is not a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 120cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 103cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 42cm (1ft 5in).
  • The toilet has a lid obstructing the back rest/cistern/wall.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 120cm.
  • There is a flush, however it is not on the transfer side.
  • There is no dropdown rail for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 85cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Bath Details View
  • There is a bath.
  • The height of the side of the bath from floor level is 56cm (1ft 10in).
  • The height of the shower head is 148cm (4ft 10in).
  • The bath is not height adjustable.
  • The bath tap type is twist/turn. It is a mixer tap.
  • There is a shower over/for the bath.
  • The shower head height is fixed.
  • There are wall-mounted grab rails available for the bath.
  • A bath hoist is available.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
  • The toilet seat colour contrast is poor.
  • The colour contrast between the bath wall-mounted grab rails and wall is good.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are medium.

You are on Washroom (Bathroom (opposite Room 8)). Skip to the next section.

Washroom (Bathroom (opposite Room 8))

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• Washroom Details View
  • The washroom surveyed has a bath, a toilet and a wash basin.
  • There is/are 1 washroom(s) of this type in the ward.
  • The washroom surveyed is located opposite Room 8.
  • The washroom surveyed is approximately 23m from the ward entrance.
  • There is step free access to the washroom surveyed once inside the ward.
  • This washroom is female.
  • There is pictorial and written or text signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are light to open.
  • The width of the door opening is 86cm (2ft 10in).
  • The dimensions of the washroom are 280cm x 250cm (9ft 2in x 8ft 2in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is tied up and out of reach (higher than 10cm (4") from floor).
  • There is not a flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 156cm from the floor.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 85cm.
  • As you face the wash basin the wall-mounted grab rails are on both sides.
  • The tap type is twist/turn. It is not a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 120cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 100cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 42cm (1ft 5in).
  • The toilet has a lid obstructing the back rest/cistern/wall.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 130cm.
  • There is a flush on the transfer side.
  • There is no dropdown rail for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 85cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Bath Details View
  • There is a bath.
  • The height of the side of the bath from floor level is 55cm (1ft 10in).
  • The height of the shower head is 150cm (4ft 11in).
  • The bath is not height adjustable.
  • The bath tap type is twist/turn. It is a mixer tap.
  • There is a shower over/for the bath.
  • The shower head height is fixed.
  • There are wall-mounted grab rails available for the bath.
  • A bath hoist is not available.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
  • The toilet seat colour contrast is poor.
  • The colour contrast between the bath wall-mounted grab rails and wall is good.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are medium.

You are on Washroom (Bathroom (opposite Room 9)). Skip to the next section.

Washroom (Bathroom (opposite Room 9))

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• Washroom Details View
  • The washroom surveyed has a bath, a toilet and a wash basin.
  • There is/are 1 washroom(s) of this type in the ward.
  • The washroom surveyed is located opposite Room 9.
  • The washroom surveyed is approximately 21m from the ward entrance.
  • There is step free access to the washroom surveyed once inside the ward.
  • This washroom is female.
  • There is written or text signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are light to open.
  • The width of the door opening is 132cm (4ft 4in).
  • The dimensions of the washroom are 300cm x 410cm (9ft 10in x 13ft 5in).
  • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is not a flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 158cm from the floor.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 74cm.
  • As you face the wash basin the wall-mounted grab rails are on both sides.
  • The tap type is lever. It is not a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 100cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 104cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 42cm (1ft 5in).
  • There is a rail with a padded back rest.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 200cm.
  • There is a flush, however it is not on the transfer side.
  • There are dropdown rails on both sides of the toilet.
  • There are no wall-mounted grab rails for the toilet.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 80cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Bath Details View
  • There is a bath.
  • The height of the side of the bath from floor level is 54cm (1ft 9in).
  • The bath is not height adjustable.
  • The bath tap type is twist/turn. It is a mixer tap.
  • There is not a shower over/for the bath.
  • There are wall-mounted grab rails available for the bath.
  • A bath hoist is available.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the dropdown rail(s) and wall is good.
  • The toilet seat colour contrast is poor.
  • The colour contrast between the bath wall-mounted grab rails and wall is good.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are good.

You are on Washroom (Shower (opposite Room 9)). Skip to the next section.

Washroom (Shower (opposite Room 9))

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• Washroom Details View
  • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
  • There is/are 1 washroom(s) of this type in the ward.
  • The washroom surveyed is located opposite Room 9.
  • The washroom surveyed is approximately 21m from the ward entrance.
  • There is step free access to the washroom surveyed once inside the ward.
  • This washroom is female.
  • There is pictorial and written or text signage on or near the washroom door.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are light to open.
  • The width of the door opening is 86cm (2ft 10in).
  • The dimensions of the washroom are 250cm x 270cm (8ft 2in x 8ft 10in).
  • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is tied up and out of reach (higher than 10cm (4") from floor).
  • There is not a flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 156cm from the floor.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 84cm.
  • As you face the wash basin the wall-mounted grab rails are on both sides.
  • The tap type is twist/turn. It is not a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 120cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 118cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 42cm (1ft 5in).
  • The toilet has a lid obstructing the back rest/cistern/wall.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 190cm.
  • There is a flush, however it is not on the transfer side.
  • There is no dropdown rail for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 88cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • There is a wheel in shower.
  • The shower head is height adjustable.
  • The shower control type is lever.
  • A shower chair is available.
  • There are wall-mounted grab rails available for the shower.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
  • The toilet seat colour contrast is poor.
  • The colour contrast between the shower wall-mounted grab rails and wall is good.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are medium.

You are on Washroom (Shower (opposite Room 6)). Skip to the next section.

Washroom (Shower (opposite Room 6))

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• Washroom Details View
  • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
  • There is/are 1 washroom(s) of this type in the ward.
  • The washroom surveyed is located opposite Room 6.
  • The washroom surveyed is approximately 22m from the ward entrance.
  • There is step free access to the washroom surveyed once inside the ward.
  • This washroom is female.
  • There is pictorial and written or text signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are light to open.
  • The width of the door opening is 86cm (2ft 10in).
  • The dimensions of the washroom are 250cm x 270cm (8ft 2in x 8ft 10in).
  • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is not a flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 156cm from the floor.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 82cm.
  • As you face the wash basin the wall-mounted grab rails are on both sides.
  • The tap type is twist/turn. It is not a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 120cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 118cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 42cm (1ft 5in).
  • The toilet has a lid obstructing the back rest/cistern/wall.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 190cm.
  • There is a flush on the transfer side.
  • There is no dropdown rail for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 90cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • There is a wheel in shower.
  • The shower head is height adjustable.
  • The shower control type is lever.
  • A shower chair is available.
  • There are wall-mounted grab rails available for the shower.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
  • The toilet seat colour contrast is poor.
  • The colour contrast between the shower wall-mounted grab rails and wall is good.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are medium.
• Comments View
  • The transfer space within this toilet is obstructed by the metal bars fixed on the wall.

You are on Washroom (Room 3). Skip to the next section.

Washroom (Room 3)

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• Washroom Details View
  • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
  • There is/are 1 washroom(s) of this type in the ward.
  • The washroom surveyed is located within Room 3.
  • There is step free access to the washroom surveyed once inside the ward.
  • This washroom is interchangeable between male and female.
  • There is pictorial and written or text signage on or near the washroom door.
  • The washroom door(s) open(s) outwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are light to open.
  • The width of the door opening is 88cm (2ft 11in).
  • The dimensions of the washroom are 165cm x 320cm (5ft 5in x 10ft 6in).
  • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • There is not a flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 158cm from the floor.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 85cm.
  • As you face the wash basin the wall-mounted grab rails are on both sides.
  • The tap type is twist/turn. It is not a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 120cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 115cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 42cm (1ft 5in).
  • The toilet has a lid obstructing the back rest/cistern/wall.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 98cm.
  • There is a flush on the transfer side.
  • There is no dropdown rail for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 90cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • There is a wheel in shower.
  • The shower head is height adjustable.
  • The shower control type is lever.
  • A shower chair is available.
  • There are wall-mounted grab rails available for the shower.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
  • The toilet seat colour contrast is poor.
  • The colour contrast between the shower wall-mounted grab rails and wall is good.
  • The colour contrast between the washroom floor and walls is fair.
  • Lighting levels are medium.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Toilet Facilities View
  • The shared toilet is located just outside the ward entrance.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 1m from the ward entrance.
  • There is pictorial and written text signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • An ambulant toilet cubicle is available.
  • There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
  • There is a/are vertical wall mounted rail on the right as you face the toilet.
  • The height of the wash basin(s) is 87cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are good.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Norfolk and Norwich Hospital Centre Block link (new tab) - click here.
• Car Parking link (new tab) - click here.
• Norfolk and Norwich University Hospital West Block link (new tab) - click here.