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Airdrie Station

Broomknoll Street, Airdrie, North Lanarkshire, ML6 9EX

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Access Guide

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Assisted Travel Contact Information

  • Assisted Travel Helpline telephone number: 0800 912 2 901
  • Assisted Travel Text Relay service, (for the hard of hearing): 18001 0800 912 2 901.

Opening Times

  • Opening times do vary depending on timetabling.

Location

  • There is a bus stop within 150m (164yds) of the venue.

Parking (Platform 1/2)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 6 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 360cm x 600cm (11ft 10in x 19ft 8in).
    • The nearest Blue Badge bay is 10m (10yd 2ft) from the platform 1 entrance.
    • The furthest Blue Badge bay is 33m (36yd 3in) from the platform 1 entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.
  • Comments View
    • The car park is accessible via Victoria Place.

Outside Access (Platform 1/2)

  • This information is for the entrance located at the side of the building.
  • There is not level access into the venue.
  • There are no doors at this entrance.
  • The width of the door opening is 160cm (5ft 3in).
  • Comments View
    • This entrance leads onto platform 1 which adjoins platform 2 to the right beyond the ticket office.

Level Change (Platform 1/2)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located to the left as you face the entrance.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the right as you face the entrance.
  • There is/are 8 step(s) to the area/service.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The ramp/slope does bypass the step(s).

Outside Access (Platform 3)

  • This information is for the entrance located at the side of the building.
  • There is not level access into the venue.
  • There are no doors at this entrance.
  • The width of the door opening is 210cm (6ft 11in).

Level Change (Platform 3)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located to the left and right as you face the station from the A89 road.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the left and middle as you face the station from the A89 road.
  • There is/are 15+ step(s) to the area/service.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The ramp/slope does bypass the step(s).

Outside Access (Ticket Office Entrance)

  • This information is for the entrance located in Broomknoll Street.
  • There is not level access into the venue.
  • There are no doors at this entrance.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is / are double.
    • The width of the door opening is 160cm (5ft 3in).
  • Comments View
    • There is a 120cm automatic sliding door to access platforms 1 and 2 from the ticket office (photographs 2 & 3).

Level Change (Ticket Office Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located on the path leading to the entrance.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • Comments View
    • There is level access to the ticket office from platform 1/2.

Reception (Ticket Office)

  • The desk/counter is 3m (3yd 10in) from the ticket office entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The hearing assistance system is available only on request.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Comments View
    • There is access to platform 2 from platform 1 going through a sheltered waiting area behind the ticket office, or towards the bridge.

Train Station

  • There are generally 4 member(s) of staff on duty.
  • The station is staffed.
  • There is an office to obtain help.
  • The station is not staffed between 23.45 - 04.45.
  • The office to obtain help is 25m (27yd 1ft) from the platform 1 entrance.
  • This office is located on platform 1.
  • There is a ticket office.
  • The ticket office is located in the car park.
  • The ticket office is 5m (5yd 1ft) from the platform 1/2 entrance.
  • The train companies operating from within this station are ScotRail.
  • The train companies that operate within this station include:.
  • Please click here for access information for ScotRail.
  • There is not a taxi rank at the station.
  • There are 3 platform(s) in the station.
  • The platform(s) accessed by lift is / are 1-3.
  • The platform(s) accessed by ramp / slope is / are 1-3.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Wider ticket barriers are not available to access platforms.
    • Platforms which have tactile markings at the platform edge are 1-3.
    • Accessible toilets are located on the platform(s).
    • Accessible toilets are located on platform(s) 1-2.
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.

Other Floors (Footbridge)

  • Steps View
    • The floors which are accessible by stairs are Platform-Footbridge.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Comments View
    • The footbridge gives access between platforms from inside the station.

Lift

  • There is a lift for public use.
  • The lift is located on platforms 1-3.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are Platforms-Footbridge.
  • The lift is approximately 35m (38yd 10in) from the platform 1 entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 160cm x 160cm (5ft 3in x 5ft 3in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.
  • Comments View
    • The lift gives access between platforms from inside the station.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 40m (43yd 2ft) from the platform 1 entrance.
    • This accessible toilet is located on platform 1.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens by sliding (automatically).
    • The door is push pad activated.
    • The width of the accessible toilet door is 130cm (4ft 3in).
    • The dimensions of the accessible toilet are 190cm x 220cm (6ft 3in x 7ft 3in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 100cm (3ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is sensor.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 50cm (1ft 8in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • The accessible toilet door is locked by a sensor.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service cannot be requested.