You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a puppet theatre, cafe, gift shop, picnic and play area.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Carstairs.

You are on Opening Times. Skip to the next section.

Opening Times

• Please contact the venue for details of opening times and opening times do vary depending on performances.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the rear of the venue.
  • The car park type is open air/surface.
  • There is/are 0 Blue Badge parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is loose chippings.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • Drop-offs can be made at the side gate adjacent to the accessible entrance.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located to the rear of the building.
• There is not level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double.
• The door(s) is / are heavy.
• The width of the door opening is 126cm (4ft 2in).

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located on the path leading to the entrance steps.
• The ramp/slope is moderate.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The ramp does not have handrails.
• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the right as you face the entrance.
• There is/are 5 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the left going up.
• The ramp/slope does not bypass the step(s).

You are on Outside Access (Accessible Entrance). Skip to the next section.

Outside Access (Accessible Entrance)

• This information is for the entrance located at the side of the building.
• There is not level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 95cm (3ft 1in).

You are on Level Change (Accessible Entrance). Skip to the next section.

Level Change (Accessible Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located on the path leading to the entrance.
• The ramp/slope is moderate.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does not have handrails.

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• Comments View
  • The ramp from the rear can by bypassed using the side gate.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 14m (15yd 11in) from the accessible entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are medium.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Theatre. Skip to the next section.

Theatre

• There are designated spaces for wheelchair users.
• Designated seating is located Row D, accessed from the foyer.
• Wheelchairs are left with the patron.
• A companion may sit with you.
• Companions sit next to you.
• It is 8m (8yd 2ft) from the designated seating area to the nearest accessible toilet.
• This venue does not provide audio described performances.
• There is not a hearing assistance system.
• There is a wheelchair to borrow.
• Concessions are not available.
• Assistance dogs are allowed in the auditorium.

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• Comments View
  • The seating shown in photograph 1 is removed for wheelchair users.
  • A custom built platform can also be added to cover the 2 steps down from this row for more space.
  • Steps to other rows are clearly marked.
  • Signed performances may be available by prior arrangement.
  • Subtitled performances are also available by prior arrangement.
  • There are UV lighting puppets which have been found helpful to people with visual impairments.

You are on Level Change (Rear Theatre Entrance). Skip to the next section.

Level Change (Rear Theatre Entrance)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located leading up to the rear of the theatre entrance.
• There is/are 7 step(s) to the area/service.
• The lighting levels at the step(s) are low.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the right going up.

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• Comments View
  • The entrance to accessible seating can be used to bypass the steps by arrangement.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the café.
• The café is located in the rear conservatory.
• Full table service is available.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 4m (4yd 1ft) from the accessible entrance.
• The distance between the floor and the lowest table is 67cm (2ft 2in).
• The distance between the floor and the highest table is 72cm (2ft 4in).
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 10m (10yd 2ft) from the accessible entrance.
  • The accessible toilet is located to the right as you enter.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 75cm (2ft 6in).
  • The door is light.
  • The dimensions of the accessible toilet are 151cm x 167cm (4ft 11in x 5ft 6in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 70cm (2ft 4in).
  • There is no dropdown rail for the toilet.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is not a mixer tap.
  • There is not an emergency alarm.
  • Disposal facilities are available in the cubicle.
  • There is a/are open waste paper bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 53cm (1ft 9in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 105cm (3ft 5in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the accessible toilet.
  • The height of the baby change table once extended is 90cm (2ft 11in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located to the right as you enter.
  • The female and male toilets are approximately 8m (8yd 2ft) from the accessible entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are medium.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located at the side of the car park.
• A member of staff trained in BSL skills is not normally on duty.

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• Comments View
  • Touch tours are available for some of the puppets.
  • The venue requests a 1 week advance notification for visitors with mobility issues.
  • Visitors with mobility issues are requested to be at the venue 10 minutes prior performance time.