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Blairhill Station

Blair Road, Coatbridge, North Lanarkshire, ML5 1NP

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Access Guide

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Introduction

Assisted Travel Contact Information

  • Assisted Travel Helpline telephone number: 0800 912 2 901
  • Assisted Travel Text Relay service, (for the hard of hearing): 18001 0800 912 2 901.

Opening Times (Ticket Office)

  • Monday 06:35 - 20:30.
  • Tuesday 06:35 - 20:30.
  • Wednesday 06:35 - 20:30.
  • Thursday 06:35 - 20:30.
  • Friday 06:35 - 20:30.
  • Saturday 06:35 - 20:30.
  • Sunday Closed.

Location

  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the front of the building.
    • The car park type is open air/surface.
    • There is/are 12 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 425cm x 610cm (13ft 11in x 20ft).
    • The nearest Blue Badge bay is 5m (5yd 1ft) from the main entrance.
    • The furthest Blue Badge bay is 49m (53yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac and block paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.

Outside Access (Ticket Office Entrance)

  • This information is for the entrance located in the car park.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically.
  • Second set of doors View
    • The automatic doors are push pad activated.
    • The door(s) is / are single.
    • The width of the door opening is 122cm (4ft).

Level Change (Ticket Office Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located on the path leading to the entrance.
  • The ramp/slope gradient is slight.

Reception (Ticket Office)

  • The desk/counter is 3m (3yd 10in) from the ticket office entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Outside Access (Platforms 1 & 2 Entrance)

  • This information is for the entrance located to the right of the ticket office.
  • There is not level access into the venue.
  • There are no doors at this entrance.

Level Change (Platforms 1 & 2 Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope gradient is slight.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading down to either platform.
  • There is/are 15+ step(s) to the area/service.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The ramp/slope does not bypass the step(s).
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).
  • The lift does not bypass the ramp/slope.

Lift (Platforms 1 & 2)

  • The lift is located to the left as you enter.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are Ground to Platform.
  • The lift is approximately 12m (13yd 4in) from the platforms 1 & 2 entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 139cm x 150cm (4ft 7in x 4ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.
  • Comments View
    • A similar lift for platform 2 is located across the level bridge, 32m from the entrance.

Inside Access (Waiting Room)

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Train Station

  • There are generally 2 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • The station is not staffed between 20:30 - 06:35 Monday to Saturday and all day Sunday.
  • There is a ticket office.
  • The ticket office is located just before the entrance.
  • The ticket office is 5m (5yd 1ft) from the platform 1 & 2 entrance.
  • The train companies operating from within this station are ScotRail.
  • The train companies that operate within this station include:.
  • Please click here for access information for ScotRail.
  • There is not a taxi rank at the station.
  • There are 2 platform(s) in the station.
  • The platform(s) accessed by lift is / are 1 & 2.
  • The platform(s) accessed by ramp / slope is / are 1 & 2.
  • The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 1 & 2.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Wider ticket barriers are not available to access platforms.
    • Platforms which have tactile markings at the platform edge are 1 & 2.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water cannot be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.