Access Guide
Introduction
- If you would like more information about this venue or what to do in Lanarkshire, go to www.visitlanarkshire.com.
Location
- There is a bus stop within 150m (164yds) of the venue.
Assisted Travel Contact Information
- Assisted Travel Helpline telephone number: 0800 912 2 901
- Assisted Travel Text Relay service (for the hard of hearing): 18001 0800 912 2 901
- Http://www.scotrail.co.uk/facilities/disability-and-inclusion.
Opening Times
- Monday 06:40 - 13:45.
- Tuesday 06:40 - 13:45.
- Wednesday 06:40 - 13:45.
- Thursday 06:40 - 13:45.
- Friday 06:40 - 13:45.
- Saturday 06:40 - 13:45.
- Sunday Closed.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- Unmarked on street parking is available on East Kilbride Road.
Outside Access (Stonelaw Road Entrance)
- This information is for the entrance located on Stonelaw Road.
- There is not level access into the venue.
- There are no doors at this entrance.
- The width of the door opening is 183cm (6ft).
Level Change (Stonelaw Road Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located immediately beyond the entrance.
- The ramp/slope is easy.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located immediately beyond the entrance.
- There is/are 15+ step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does not bypass the step(s).
Outside Access (Victoria Road / Glenlui Avenue Entrance)
- This information is for the entrance located leading down to platforms 1 and 2 from the footbridge.
- There is not level access into the venue.
- There are no doors at this entrance.
- The width of the door opening is 147cm (4ft 10in).
Level Change (Victoria Road / Glenlui Avenue Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located immediately beyond the steps.
- The ramp/slope is easy.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located at either end of the footbridge, leading down to platforms 1 and 2.
- There is/are 15+ step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does not bypass the step(s).
Outside Access (Ticket Office Entrance)
- This information is for the entrance located in the centre of platforms 1 and 2.
- There is level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 79cm (2ft 7in).
Reception (Ticket Office)
- The desk/counter is 50m (54yd 2ft) from the Stonelaw Road entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
Train Station
- There are generally 1 member(s) of staff on duty.
- The station is staffed.
- The station is not staffed between 13:45 - 06:40 and all day Sunday.
- There is a ticket office.
- The ticket office is located between platform 1 and 2.
- The train companies that operate within this station include:.
- Please click here for access information for Scotrail.
- There is not a taxi rank at the station.
- All key concourse shops and services have level access.
- There are 1-2 platform(s) in the station.
- The platform(s) accessed by steps only is / are 1-2.
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Additional Station Information
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- Announcements on platforms are audio and visual.
- Platforms which have tactile markings at the platform edge are 1-2.
- Accessible toilets are not located on the platform(s).
- Accessible toilets are not located on the main station concourse.
- There is not a wheelchair available to borrow.
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Comments
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- Assistance can only be provided if booked in advance via the helpline.
Accessible Toilet
- There are not accessible toilet facilities within this venue.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.