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Coatbridge Sunnyside Train Station

Sunnyside Road, Coatbridge, North Lanarkshire, ML5 3HR

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Access Guide

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Introduction

Assisted Travel Contact Information

  • Assisted Travel Helpline telephone number: 0800 912 2 901
  • Assisted Travel Text Relay service, (for the hard of hearing): 18001 0800 912 2 901.

Opening Times (Ticket Office)

  • Monday 05:45 - 19:35.
  • Tuesday 05:45 - 19:35.
  • Wednesday 05:45 - 19:35.
  • Thursday 05:45 - 19:35.
  • Friday 05:45 - 19:35.
  • Saturday 05:45 - 19:35.
  • Sunday Closed.

Location

  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located at the side of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 8 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 360cm x 600cm (11ft 10in x 19ft 8in).
    • The nearest Blue Badge bay is 5m (5yd 1ft) from the platform 1 entrance.
    • The furthest Blue Badge bay is 30m (32yd 2ft) from the platform 1 entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.

Outside Access (Platform 1 Entrance)

  • This information is for the entrance located at the side of the building.
  • There is not level access into the venue.
  • There are no doors at this entrance.

Level Change (Platform 1 Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The ramp does not have handrails.
  • There is a / are step(s) to access this area / service.
  • The step(s) is/are located in front of the entrance.
  • There is / are 15+ step(s) to the area / service.
  • The step(s) is / are not clearly marked.
  • The step(s) is / are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • The ramp or slope does bypass the step(s).

Outside Access (Platform 2 Entrance)

  • This information is for the entrance located at the side of the building.
  • There is not level access into the venue.
  • There are no doors at this entrance.

Level Change (Platform 2 Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is steep.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The ramp does not have handrails.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.

Train Station

  • There are generally 4 member(s) of staff on duty.
  • The station is staffed.
  • The station is not staffed between 19:34 - 05:46 Monday to Saturday and all day Sunday.
  • There is a ticket office.
  • The ticket office is located on platform 1.
  • The ticket office is 5m (5yd 1ft) from the platform 1 entrance.
  • The train companies operating from within this station are ScotRail.
  • Please click here for access information for ScotRail.
  • There is a taxi rank at the station.
  • The taxi rank is located in the car park.
  • The taxi rank is 15m (16yd 1ft) from the platform 1 entrance.
  • There are 2 platform(s) in the station.
  • The platform(s) accessed by ramp / slope is / are 1-2.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Wider ticket barriers are not available to access platforms.
    • Platforms which have tactile markings at the platform edge are 1-2.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water cannot be provided for an assistance dog.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service cannot be requested.