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The Hamilton Water Palace

35 Almada Street, Hamilton, South Lanarkshire, ML3 0HQ

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Access Guide

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Introduction

  • Services / facilities within the building include a competition pool, a leisure pool with flume, a shallow under 8's pool with pirate ship, a fitness suite, fitness studio and health suite.
  • If you would like more information about this venue or what to do in Lanarkshire, go to www.visitlanarkshire.com (link opens in new tab).

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Hamilton West.

Opening Times

  • Monday 07:00 - 21:45.
  • Tuesday 07:00 - 21:45.
  • Wednesday 07:00 - 21:45.
  • Thursday 07:00 - 21:45.
  • Friday 07:00 - 21:45.
  • Saturday 08:00 - 17:00.
  • Sunday 08:00 - 18:00.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 156cm (5ft 1in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically (away from you).
    • The door(s) is / are double.
    • The width of the door opening is 133cm (4ft 4in).
  • Comments View
    • There is a another set of automatic doors adjacent to the second set of doors for exit.
    • The main entrance gives access to the first floor of the building.

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located to the right as you face the entrance.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 15+ step(s) to the area/service.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The ramp/slope does bypass the step(s).

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located to the side of the building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 340cm x 500cm (11ft 2in x 16ft 5in).
    • The nearest Blue Badge bay is 36m (39yd 1ft) from the main entrance.
    • The furthest Blue Badge bay is 40m (43yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is block paving.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • The parking fee is redeemable at reception for all gym members.

Reception (First Floor)

  • The desk/counter is 8m (8yd 2ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • There is a touch screen.
  • The touch screen is not at a suitable height for a wheelchair user.

Inside Access

  • There is not level access to the service(s).
  • This venue does play background music.
  • Music is played throughout the venue.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are varied.

Level Change (Pool Viewing Area - First Floor)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading down to the balcony seating.
  • There is/are 6 step(s) to the area/service.
  • The lighting levels at the step(s) are bright.
  • The step(s) is/are clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is not a/are not handrail(s) at the step(s).
  • Comments View
    • Wheelchairs users may use the balcony seating walkway for viewing.

Eating and Drinking (The Coffee House)

  • The following information is for the cafe.
  • The cafe is located on the first floor, to the right of reception.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • Some tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 20m (21yd 2ft) from the main entrance.
  • The distance between the floor and the lowest table is 50cm (1ft 8in).
  • The distance between the floor and the highest table is 111cm (3ft 8in).
  • The standard height for tables is 70cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • The type of food served here is hot and cold meals and snacks.

Fitness Suite (Gym Fitness Club)

  • Access to Fitness Suite View
    • The fitness suite is located on the first floor, to the right of reception.
    • The fitness suite is 12m (13yd 4in) from the main entrance.
    • There is step free access to the fitness suite.
    • There are doors into the fitness suite.
    • The doors open away from you (push).
    • The doors are single.
    • The doors are heavy.
    • The opening is 94cm wide.
  • IFI Accredited Fitness Suite View
    • The fitness suite has attained IFI level one.
    • A number of staff have received IFI Mark standard Disability Equality Training.
    • IFI accredited equipment is available.
    • For example: treadmill, upright cycle, recumbent cycle, upper body ergometer and upper body multi-station.
    • A portable hearing loop is not available for induction.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.

Fitness Studio

  • The fitness studio is available for hire for fitness classes. It has level access from the main entrance and is located 35m from the main entrance. It has wall mirrors and wall bars.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G and 1.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are low.

Lift

  • There is a lift for public use.
  • The lift is located in the reception area.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G and 1.
  • The lift is approximately 12m (13yd 4in) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 79cm (2ft 7in).
  • The dimensions of the lift are 103cm x 135cm (3ft 5in x 4ft 5in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Swimming Pool (Main Pool)

  • There is level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is a wet side chair available.
  • There is a hoist for wheelchair users to access the water.
  • The hoist is hydraulic.
  • There is a pool platform lift for wheelchair users to access the water.
  • There are steps into the swimming pool.
  • There are 7 steps.
  • The steps do have handrails.
  • The handrails are on both sides.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.

Swimming Pool (Under 8's - Pirate Ship)

  • There is level access from the changing area to the swimming pool.
  • There are steps into the swimming pool.
  • There are 1 steps.
  • The steps do not have handrails.
  • Comments View
    • The Under 8's pool has a model ship with 5 medium height steps and handrails up to the deck and an additional 5 steps to the rear of the boat.

Swimming Pool (Leisure Pool)

  • There is level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is a wet side chair available.
  • There is a hoist for wheelchair users to access the water.
  • The hoist is hydraulic.
  • There is a pool platform lift for wheelchair users to access the water.
  • There are steps into the swimming pool.
  • There are 7 steps.
  • The steps do have handrails.
  • The handrails are on both sides.
  • There is not a ladder type entrance into the water.

Level Change (Leisure Pool Flume and Tyre Slide)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located at the side of the leisure pool.
  • There is/are 15+ step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Level Change (Jacuzzi)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located at the front of the jacuzzi.
  • There is/are 4 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the right going up.
  • Comments View
    • There is an additional jacuzzi located in the health suite.
    • The additional jacuzzi is accessed via 5 deep steps with a handrail on the left going up.

Health Suite

  • The Health Suite is located on the ground floor.
  • The health suite is approx 20m from the lift.
  • Facilities in the changing cubicles include a standard toilet cubicle, showers, a jacuzzi, steam room, sauna, tables, chairs and loungers. All shower cubicles are accessed via a shallow step.

Changing Places (Changing Village)

  • Location and access View
    • The facility is located in the changing village on the ground floor.
    • The facility is approximately 6m (6yd 1ft) from the lift.
    • There is level access to the facility.
  • Dimensions and features View
    • You do need a key for the facility.
    • It is a radar key.
    • The key can be obtained from reception.
    • The door opens inwards.
    • The width of the door is 86cm (2ft 10in).
    • The dimensions of the facility are 300cm x 350cm (9ft 10in x 11ft 6in).
    • The facility changing bench height is adjustable.
    • The facility changing bench is wall mounted.
    • The length of the facility changing bench is 190cm (6ft 3in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers the changing bench.
    • The sling is attached to the hoist by hook and loop.
    • The facility toilet has a transfer space on one side only.
    • The transfer space on the left as you face the toilet is 270cm (8ft 10in).
    • The transfer space on the right as you face the toilet is 10cm (4in).
    • Wall mounted grab rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • Drop down rails are provided.
    • As you face the toilet the drop down rail(s) is/are on the left.
    • The type of wash basin is fixed.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on both sides.
    • Disposal facilities are available.
    • A privacy screen is not available.
    • Wide tear off paper roll is not available.
    • The facility has a non slip floor.
    • A functioning emergency alarm is available.

Standard Changing Room (Fitness Suite)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 40m (43yd 2ft) from the main entrance.
  • The standard changing room(s) is/are approximately 35m (38yd 10in) from the reception desk.
  • The standard changing room(s) is/are approximately 28m (30yd 1ft) from the fitness suite.
  • The standard changing room(s) surveyed is/are located to the right as you enter on the first floor.
  • There is level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is not level access to the shower facilities.
  • The shower cubicle(s) / area is / are accessed via a medium step.

Standard Changing Room (Changing Village)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 5m (5yd 1ft) from the lift.
  • The standard changing room(s) is/are approximately 10m (10yd 2ft) from the reception desk.
  • The standard changing room(s) is/are approximately 5m (5yd 1ft) from the main pool and leisure pool.
  • The standard changing room(s) surveyed is/are located to the right as you leave the lift on the ground floor.
  • There is level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.

Family Changing Cubicles

  • There are five family change cubicles with drop-down baby change table, drop down toddler seat and bench. The height of the drop down baby change table is 82cm (2ft 8in).
  • There is a general domestic waste bin with pedal for disposal of nappies and general rubbish.

Accessible Toilet (First Floor)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is tactile, written text, pictorial and Braille signage on or near the toilet door.
    • This accessible toilet is approximately 30m (32yd 2ft) from the main entrance.
    • The accessible toilet is located to the right as you enter.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 84cm (2ft 9in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 161cm x 198cm (5ft 3in x 6ft 6in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 93cm (3ft 1in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is push.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer can be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is poor.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 85cm (2ft 9in).

Standard Toilet(s) (First Floor)

Standard Toilet(s) (Changing Village)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located on the ground floor, to the left as you enter the changing village.
    • The female toilet(s) is/are approximately 14m (15yd 11in) from the lift.
    • Inside the venue, there is level access to the female toilet(s).
    • This is by lift.
    • Lighting levels are medium.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located on the ground floor, to the left as you enter the changing village.
    • The male toilet(s) is/are approximately 10m (10yd 2ft) from the lift.
    • Inside the venue, there is level access to the male toilet(s).
    • This is by lift.
    • Lighting levels are medium.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is normally on duty.
  • Staff are trained to BSL level 1.