Access Guide
Introduction
- If you would like more information about this venue or what to do in Lanarkshire, go to www.visitlanarkshire.com.
Assisted Travel Contact Information
- Assisted Travel Helpline telephone number: 0800 912 2 901
- Assisted Travel Text Relay service (for the hard of hearing): 18001 0800 912 2 901
- Http://www.scotrail.co.uk/facilities/disability-and-inclusion.
Location
- There is a bus stop within 150m (164yds) of the venue.
Opening Times (Ticket Office)
- Monday 06:25 - 23:15.
- Tuesday 06:25 - 23:15.
- Wednesday 06:25 - 23:15.
- Thursday 06:25 - 23:15.
- Friday 06:25 - 23:15.
- Saturday 06:25 - 23:15.
- Sunday 08:25 - 23:15.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is Regent Drive.
- The car park is located on Victoria Street.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Victoria Street Entrance)
- This information is for the entrance located on Victoria Street.
- There is not level access into the venue.
- There are no doors at this entrance.
- The width of the door opening is 260cm (8ft 6in).
Level Change (Victoria Street Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
Outside Access (Queen Street Entrance)
- This information is for the entrance located off Queen Street.
- There is not level access into the venue.
- There are no doors at this entrance.
- The width of the door opening is 158cm (5ft 2in).
Level Change (Queen Street Entrance)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located immediately beyond the entrance.
- There is/are 15+ step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
Outside Access (Farmeloan Road Entrance)
- This information is for the entrance located off Farmeloan Road.
- There is not level access into the venue.
- There are no doors at this entrance.
- The width of the door opening is 280cm (9ft 2in).
Level Change (Farmeloan Road Entrance)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located immediately beyond the entrance.
- There is/are 15+ step(s) to the area/service.
- There is tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
Level Change (Footbridge)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located leading down to platforms 1 and 2 from the footbridge.
- There is/are 15+ step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- There is a lift to access this area/service.
- The lift does bypass the step(s).
Lift (Footbridge)
- There is a lift for public use.
- The lift is located in the centre of the footbridge.
- The lift is a standard lift.
- The floors which are accessible by this lift are platform - footbridge.
- The lift is approximately 80m (87yd 1ft) from the Victoria Street entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 110cm (3ft 7in).
- The dimensions of the lift are 160cm x 160cm (5ft 3in x 5ft 3in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
Outside Access (Ticket Office Entrance)
- This information is for the entrance located ahead as you exit the lift on the platform level.
- There is level access into the venue.
- Level access is via lift.
- The main door(s) open(s) automatically (towards you).
- The door(s) is / are double.
- The width of the door opening is 159cm (5ft 3in).
Reception (Ticket Office)
- The desk/counter is 20m (21yd 2ft) from the lift.
- There is level access to the desk/counter from the entrance.
- Level access to the desk/counter is via lift.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
Train Station
- There are generally 1 member(s) of staff on duty.
- The station is staffed.
- There is not an office to obtain help.
- There is a ticket office.
- The ticket office is located in the centre of platforms 1 and 2.
- The ticket office is 20m (21yd 2ft) from the lift.
- The train companies that operate within this station include:.
- Please click here for access information for ScotRail.
- There is not a taxi rank at the station.
- There are 2 platform(s) in the station.
- The platform(s) which has/have level access is / are 1-2.
- The platform(s) accessed by lift is / are 1-2.
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Additional Station Information
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- Announcements on platforms are audio and visual.
- Platforms which have tactile markings at the platform edge are 1-2.
- Accessible toilets are not located on the platform(s).
- Accessible toilets are not located on the main station concourse.
- There is not a wheelchair available to borrow.
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Comments
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- Assistance can only be provided if booked in advance via the helpline.
Accessible Toilet
- There are not accessible toilet facilities within this venue.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.