Access Guide
Assisted Travel Contact Information
- Assisted Travel Helpline telephone number: 0800 912 2 901
- Assisted Travel Text Relay service, (for the hard of hearing): 18001 0800 912 2 901
- http://www.scotrail.co.uk/facilities/disability-and-inclusion.
Location
- There is a bus stop within 150m (164yds) of the venue.
Location
- There is a bus stop within 150m (164yds) of the venue.
Parking (Platform 1 - Station Road)
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 380cm x 600cm (12ft 6in x 19ft 8in).
- The nearest Blue Badge bay is 6m (6yd 1ft) from the platform 1 - Station Road car park entrance.
- The furthest Blue Badge bay is 7m (7yd 1ft) from the platform 1 - Station Road car park entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Platform 1 - Foundry Road Car Park Entrance)
- This information is for the entrance located on Foundry Road.
- There is level access into the venue.
- There are no doors at this entrance.
- The width of the door opening is 160cm (5ft 3in).
Outside Access (Platform 1 - Station Road Car Park Entrance)
- This information is for the entrance located on Station Road.
- There is not level access into the venue.
- There are no doors at this entrance.
- The width of the door opening is 300cm (9ft 10in).
Parking (Platform 1 - Foundry Road)
- The venue does have its own car park.
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Venue Car Park
View
- Parking is free for all users.
- The car park is located at the front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 8 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 350cm x 600cm (11ft 6in x 19ft 8in).
- The nearest Blue Badge bay is 3m (3yd 10in) from the platform 1 - Foundry Road car park entrance.
- The furthest Blue Badge bay is 35m (38yd 10in) from the platform 1 - Foundry Road car park entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- It is over 200m using the ramps over the bridge to the opposite platform from this car park.
Outside Access (Platform 1 Bridge Entrance)
- This information is for the entrance located on Station Road.
- There is not level access into the venue.
- There are no doors at this entrance.
- The width of the door opening is 200cm (6ft 7in).
Level Change (Platform 1 Bridge Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located immediately beyond the entrance.
- The ramp/slope is easy.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located next to entrance on Station Road.
- There is/are 15+ step(s) to the area/service.
- The step(s) is/are not clearly marked.
- The step(s) is/are deep (18cm+).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
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Comments
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- There are level landings at regular intervals along the ramp for resting.
Outside Access (Platform 2 Bridge Entrance)
- This information is for the entrance located on Station Road.
- There is not level access into the venue.
- There are no doors at this entrance.
- The width of the door opening is 250cm (8ft 2in).
Level Change (Platform 2 Bridge Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located immediately beyond the entrance.
- The ramp/slope is easy.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located halfway down the ramp.
- There is/are 15+ step(s) to the area/service.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
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Comments
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- There are level landings at regular intervals along the ramp for resting.
Counter (Ticket Office Foundry Road Car Park Entrance)
- The counter is 8m (8yd 2ft) from the car park entrance.
- There is level access to the counter from the entrance.
- There is not a bell to attract attention.
- There is sufficient space to write or sign documents on the counter.
- There is not a lowered section.
- The height of the counter is medium height (77cm - 109cm).
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
- Lighting levels are medium.
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Comments
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- The ticket office was closed and the station unstaffed at the time of research in 2018.
Inside Access
- There is level access to the service(s).
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
Train Station
- There are generally 1 member(s) of staff on duty.
- The station is staffed.
- There is not an office to obtain help.
- The station is not staffed between 13:20 - 06:30 Monday to Saturday and all day Sunday.
- There is a ticket office.
- The ticket office is located on platform 1.
- The ticket office is 15m (16yd 1ft) from the car park.
- The train companies operating from within this station are ScotRail.
- Please click here for access information for ScotRail.
- There is not a taxi rank at the station.
- There are 2 platform(s) in the station.
- The platform(s) accessed by ramp / slope is / are 1-2.
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Additional Station Information
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- Announcements on platforms are audio and visual.
- Platforms which have tactile markings at the platform edge are 1-2.
- Accessible toilets are not located on the platform(s).
- There is a wheelchair available to borrow.
- To borrow a wheelchair, please ask at the ticket office.
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Comments
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- The station was unstaffed at the time of research in 2018.
Accessible Toilet
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are not available.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not generally on duty.
Level Change (Platform 1 - Station Road Car Park Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
- The ramp/slope is easy.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.