Access Guide
Assisted Travel Contact Information
- Assisted Travel Helpline telephone number: 0800 912 2 901
- Assisted Travel Text Relay service, (for the hard of hearing): 18001 0800 912 2 901.
Location
- There is a bus stop within 150m (164yds) of the venue.
Opening Times
- Opening times do vary depending on timetabling.
Parking (Platform 2)
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located off Greenfaulds Road.
- The car park type is open air/surface.
- There is/are 0 Blue Badge parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Parking (Platform 1)
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located off Lenzieburn Road.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 8 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 360cm x 590cm (11ft 10in x 19ft 4in).
- The nearest Blue Badge bay is 2m (2yd 7in) from the Platform 1 - car park entrance.
- The furthest Blue Badge bay is 60m (65yd 1ft) from the Platform 1 - car park entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- There are 4 spaces located next to the Platform 1 Car Park Entrance and the remaining 4 spaces are located to the rear of the car park.
Outside Access (Platform 1 - Car Park Entrance)
- This information is for the entrance located at the side of the car park.
- There is not level access into the venue.
- There are no doors at this entrance.
- The width of the door opening is 160cm (5ft 3in).
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Second set of doors
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- There is a second set of doors.
- There are no doors at this entrance.
- The width of the door opening is 200cm (6ft 7in).
Level Change (Platform 1 - Car Park Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
- There is not a level landing at the top of the ramp.
- The ramp does not have handrails.
Outside Access (Platform 1 - Bridge Entrance)
- This information is for the entrance located on the bridge.
- There is not level access into the venue.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 155cm (5ft 1in).
Level Change (Platform 1 - Bridge Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located on the train station bridge, leading down to the platform.
- The ramp/slope is easy.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located leading up to the bridg from the car park.
- There is/are 9 step(s) to the area/service.
- There is tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
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Comments
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- There are level resting points at regular intervals along the ramp.
Outside Access (Platform 2 - Bridge Entrance)
- This information is for the entrance located on the bridge.
- There is not level access into the venue.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 150cm (4ft 11in).
Level Change (Platform 2 - Bridge Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located on the bridge, leading down to the platform.
- The ramp/slope is easy.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
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Comments
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- There are level resting points at regular intervals along the ramp.
Outside Access (Platform 2 - Side Entrance)
- This information is for the entrance located at the side of the platform 2.
- There is not level access into the venue.
- The main door(s) open away from you (push).
- The doors are single width.
- The door(s) is / are heavy.
- The door opening is 150cm (4ft 11in) wide.
Level Change (Platform 2 - Side Entrance)
- There is a / are step(s) to access this area / service.
- The step(s) is / are located at the side of the platform.
- There is / are 15+ step(s) to the area / service.
- The step(s) is / are not clearly marked.
- The step(s) is / are medium.
- The steps do have handrails.
- The handrails are on both sides.
Inside Access
- There is level access to the service(s).
- Motorised scooters are welcomed in public parts of the venue.
Train Station
- The station is not staffed.
- There is not an office to obtain help.
- There is not a ticket office.
- The train companies operating from within this station are ScotRail.
- Please click here for access information for Scotrail.
- There is not a taxi rank at the station.
- There are 2 platform(s) in the station.
- The platform(s) accessed by ramp / slope is / are 1-2.
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Additional Station Information
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- Announcements on platforms are audio and visual.
- Accessible toilets are not located on the platform(s).
- Accessible toilets are not located on the main station concourse.
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Comments
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- There is a ticket machine on platform 1.
Accessible Toilet
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are not available.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
Additional Info
- This station is unstaffed.