Access Guide
Introduction
- Services / facilities within the building include fitness suite, health spa, swimming pool, steam room, sauna and jacuzzi.
- Services / facilities within the grounds include hotel, conference suites, restaurant and bar.
- Related link DoubleTree by Hilton.
- Https://www.accessable.co.uk/north-lanarkshire-council/access-guides/doubletree-by-hilton
COVID-19 Information
- The information in this section was taken in March 2021.
- For more information about the measures in place for Covid-19 please click here (new tab) .
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Whifflet.
Opening Times
- Monday 06:00 - 22:00.
- Tuesday 06:00 - 22:00.
- Wednesday 06:00 - 22:00.
- Thursday 06:00 - 22:00.
- Friday 06:00 - 22:00.
- Saturday 08:00 - 21:00.
- Sunday 08:00 - 21:00.
Parking
- The venue does have its own car park.
- Parking is free for all users.
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Venue Car Park
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- The car park is located at the front of the building.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 9 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 490cm x 360cm (16ft 1in x 11ft 10in).
- The nearest Blue Badge bay is 47m (51yd 1ft) from the main entrance.
- The furthest Blue Badge bay is 77m (84yd 7in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac and block paving.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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On Street Parking and Drop-off Details.
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- There is a designated drop off point.
- The drop off point is located in front of the main entrance.
- There is a dropped kerb from the drop off point.
- There is not tactile paving on the dropped kerb.
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Comments
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- The external Living Well fitness club entrance is a further 33m from the car park if not using the internal entrance.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 199cm (6ft 6in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 192cm (6ft 4in).
Outside Access (Living Well Entrance)
- There is not level access into the venue.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are double (with one leaf locked).
- The door(s) is / are heavy.
- The width of the door opening is 83cm (2ft 9in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is / are double (with one leaf locked).
- The door(s) is / are heavy.
- The width of the door opening is 89cm (2ft 11in).
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Comments
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- There is also a level access internal entrance with 130cm wide double doors from the adjoining hotel.
Level Change (Living Well Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
- The ramp/slope is easy.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
Reception
- The desk/counter is 7m (7yd 1ft) from the Living Well entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
Inside Access
- There is level access to the service(s).
- This venue does play background music.
- Music is played throughout the venue.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are varied.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
Lift
- There is a lift for public use.
- The lift is located to the left as you enter.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1.
- The lift is approximately 7m (7yd 1ft) from the Living Well entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 125cm x 140cm (4ft 1in x 4ft 7in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
Fitness Suite
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Access to Fitness Suite
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- The fitness suite is located on the 1st floor.
- There is level access to the fitness suite.
- Level access is by lift.
- There are not doors into the fitness suite.
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IFI Accredited Fitness Suite
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- No staff have received IFI Mark standard Disability Equality Training.
- IFI accredited equipment is not available.
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Fitness Suite (General)
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- Staff receive some training in assisting disabled people.
- Equipment suitable for mobility or sensory impaired users includes weight training equipment.
- A portable hearing loop is available for induction.
- Staff are trained to use the portable hearing loop.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
Swimming Pool
- There is level access from the changing area to the swimming pool.
- There is not a ramped entrance into the water.
- There is not a wet side chair available.
- There is a hoist for wheelchair users to access the water.
- The hoist is manual.
- There are steps into the swimming pool.
- There are 4 steps.
- The steps do have handrails.
- The handrails are on both sides.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
Level Change (Jacuzzi / Steam Room)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located leading into the jacuzzi.
- There is/are 3 step(s) to the area/service.
- The lighting levels at the step(s) are bright.
- The step(s) is/are clearly marked.
- The step(s) is/are deep (18cm+).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
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Comments
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- There is level access to the sauna and steam room.
- There are also various sizes and styles of floats available as swimming pool buoyancy aids.
Accessible Changing Room
- There are accessible changing rooms available.
- The accessible changing room is located to the left as you enter.
- The facility is 10m (10yd 2ft) from the Living Well entrance.
- The door opens inwards.
- The width of the door is 88cm (2ft 11in).
- The door is locked by a twist lock.
- The dimensions of the accessible changing room are 210cm x 260cm (6ft 11in x 8ft 6in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 60cm (1ft 12in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- Wall mounted rails are available.
- The toilet seat is 44cm (1ft 5in) above floor level.
- There is a sink.
- The sink can be reached from seated on the toilet.
- The height of the sink is 75cm (2ft 6in).
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is fully functional.
- There is a locker within the accessible changing room.
- The locker is within reach for a wheelchair user.
- There is not a changing bench.
- There is a wheel in shower.
- The facilities available in the accessible shower are an adjustable shower head, handrails and a flip down seat.
- The height of the seat is 50cm (1ft 8in).
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Comments
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- There is 70cm clear space to enter the shower between the locker and wall.
Standard Changing Room
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 16m (17yd 1ft) from the Living Well entrance.
- The standard changing room(s) is/are approximately 10m (10yd 2ft) from the reception desk.
- The standard changing room(s) is/are approximately 6m (6yd 1ft) from the swimming pool.
- The standard changing room(s) surveyed is/are located to the left as you enter.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located within the changing rooms.
- The female and male toilets are approximately 20m (21yd 2ft) from the Living Well entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are medium.
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Comments
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- There are further standard toilets off the 1st floor fitness suite and in the ground floor spa.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located in the surrounding grounds to the side.