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Living Well Health Club

DoubleTree at Hilton, Phoenix Crescent, Bellshill, North Lanarkshire, ML4 3JQ

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Access Guide

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Introduction

  • Services / facilities within the building include fitness suite, health spa, swimming pool, steam room, sauna and jacuzzi.
  • Services / facilities within the grounds include hotel, conference suites, restaurant and bar.
  • Related link DoubleTree by Hilton.
  • Http://www.disabledgo.com/access-guide/north-lanarkshire-council/doubletree-by-hilton
  • We don’t always have to provide a PO send it to me and I’ll get it processed, any issues I’ll come back to you.

Opening Times

  • Monday 06:00 - 22:00.
  • Tuesday 06:00 - 22:00.
  • Wednesday 06:00 - 22:00.
  • Thursday 06:00 - 22:00.
  • Friday 06:00 - 22:00.
  • Saturday 08:00 - 21:00.
  • Sunday 08:00 - 21:00.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Whifflet.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the front of the building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 9 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 490cm x 360cm (16ft 1in x 11ft 10in).
    • The nearest Blue Badge bay is 47m (51yd 1ft) from the main entrance.
    • The furthest Blue Badge bay is 77m (84yd 7in) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac and block paving.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is a designated drop off point.
    • The drop off point is located in front of the main entrance.
    • There is a dropped kerb from the drop off point.
    • There is not tactile paving on the dropped kerb.
  • Comments View
    • The external Living Well fitness club entrance is a further 33m from the car park if not using the internal entrance.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 199cm (6ft 6in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 192cm (6ft 4in).

Outside Access (Living Well Entrance)

  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double (with one leaf locked).
  • The door(s) is / are heavy.
  • The width of the door opening is 83cm (2ft 9in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is / are double (with one leaf locked).
    • The door(s) is / are heavy.
    • The width of the door opening is 89cm (2ft 11in).
  • Comments View
    • There is also a level access internal entrance with 130cm wide double doors from the adjoining hotel.

Level Change (Living Well Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.

Reception

  • The desk/counter is 7m (7yd 1ft) from the Living Well entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played throughout the venue.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.

Lift

  • There is a lift for public use.
  • The lift is located to the left as you enter.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • The lift is approximately 7m (7yd 1ft) from the Living Well entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 125cm x 140cm (4ft 1in x 4ft 7in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is located on the 1st floor.
    • There is level access to the fitness suite.
    • Level access is by lift.
    • There are not doors into the fitness suite.
  • IFI Accredited Fitness Suite View
    • No staff have received IFI Mark standard Disability Equality Training.
    • IFI accredited equipment is not available.
  • Fitness Suite (General) View
    • Staff receive some training in assisting disabled people.
    • Equipment suitable for mobility or sensory impaired users includes weight training equipment.
    • A portable hearing loop is available for induction.
    • Staff are trained to use the portable hearing loop.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.

Swimming Pool

  • There is level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is not a wet side chair available.
  • There is a hoist for wheelchair users to access the water.
  • The hoist is manual.
  • There are steps into the swimming pool.
  • There are 4 steps.
  • The steps do have handrails.
  • The handrails are on both sides.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.

Level Change (Jacuzzi / Steam Room)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading into the jacuzzi.
  • There is/are 3 step(s) to the area/service.
  • The lighting levels at the step(s) are bright.
  • The step(s) is/are clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Comments View
    • There is level access to the sauna and steam room.
    • There are also various sizes and styles of floats available as swimming pool buoyancy aids.

Accessible Changing Room

  • There are accessible changing rooms available.
  • The accessible changing room is located to the left as you enter.
  • The facility is 10m (10yd 2ft) from the Living Well entrance.
  • The door opens inwards.
  • The width of the door is 88cm (2ft 11in).
  • The door is locked by a twist lock.
  • The dimensions of the accessible changing room are 210cm x 260cm (6ft 11in x 8ft 6in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 60cm (1ft 12in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted rails are available.
  • The toilet seat is 44cm (1ft 5in) above floor level.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 75cm (2ft 6in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • There is a locker within the accessible changing room.
  • The locker is within reach for a wheelchair user.
  • There is not a changing bench.
  • There is a wheel in shower.
  • The facilities available in the accessible shower are an adjustable shower head, handrails and a flip down seat.
  • The height of the seat is 50cm (1ft 8in).
  • Comments View
    • There is 70cm clear space to enter the shower between the locker and wall.

Standard Changing Room

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 16m (17yd 1ft) from the Living Well entrance.
  • The standard changing room(s) is/are approximately 10m (10yd 2ft) from the reception desk.
  • The standard changing room(s) is/are approximately 6m (6yd 1ft) from the swimming pool.
  • The standard changing room(s) surveyed is/are located to the left as you enter.
  • There is level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located in the surrounding grounds to the side.