Access Guide
Opening Times (First Stop Shop)
- Monday 10:00 - 14:00.
- Tuesday 10:00 - 14:00.
- Wednesday 10:00 - 14:00.
- Thursday 10:00 - 14:00.
- Friday 10:00 - 14:00.
- Saturday Closed.
- Sunday Closed.
Opening Times (Municipal Bank)
- Monday 10:15 - 13:45.
- Tuesday 10:15 - 13:45.
- Wednesday 10:15 - 13:45.
- Thursday 10:15 - 13:45.
- Friday 10:15 - 13:45.
- Saturday Closed.
- Sunday Closed.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Stepps.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the side of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 1 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 400cm x 400cm (13ft 1in x 13ft 1in).
- The nearest designated bay is 7m (7yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open automatically (towards you).
- The doors are single width.
- The door opening is 85cm (2ft 9in) wide.
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Second set of doors
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- There is a second set of doors.
- The door(s) open automatically.
- The doors are single width.
- The door opening is 85cm (2ft 9in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located to the left as you face the entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
- The ramp does not have handrails.
Reception (First Stop Shop)
- The desk is 3m (3yd 10in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is low.
- The lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
Reception (Municipal Bank)
- The desk is 4m (4yd 1ft) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height (77cm - 109cm).
- The desk has a low (76cm or lower) section.
- The lighting levels are medium.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service.
- This venue does play background music.
- Music is played throughout the building.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are varied.
Accessible Toilet
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are not available.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.