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Acute Trauma and Surgical Unit

Hinchingbrooke Hospital, Hinchingbrooke Park, Huntingdon, Cambridgeshire, PE29 6NT

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Access Guide

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Getting To The Hospital

Getting Help and Assistance

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located at the rear of the entrance foyer.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01480 428 964.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected]
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found at the reception desk.
  • Volunteers do receive disability awareness / equality training.
  • Documents are available in an alternative format and can be provided to include: large print on request and different languages on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Hospital staff and volunteers receive deaf awareness training.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, mobile hoists and adjustable beds.
  • To obtain mobility aids please contact reception.
  • Additional hospital services link (new tab) - click here.

Parking (Main Entrance)

  • There is a designated drop off point.
  • The drop off point is located outside the main entrance.
  • There is a dropped kerb from the drop off point.
  • There is tactile paving on the dropped kerb.
  • Comments View
    • There are 6 Blue Badge bays available outside the main entrance.

Parking (No. 2)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • The car park is located in front of the main entrance.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 26 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 360cm x 470cm (11ft 10in x 15ft 5in).
    • The nearest designated bay is 68m (74yd 1ft) from the main entrance.
    • The furthest designated bay is 164m (179yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • The patron does have to cross a road.
    • The road is generally quiet.
    • The car park does not have a height restriction barrier.
    • There is not a designated drop off point.
  • Comments View
    • Car park 2 has a pay on exit, token operated barrier.
    • A token is collected at the entry barrier which you keep with you during your visit to the hospital.
    • On leaving the hospital the token requires validation at the pay machines.
    • These are located in the hospital main entrance and at the edge of the car park.
    • On leaving the hospital use the validated token at the exit barrier.

Getting To (Acute Trauma and Surgical Unit)

  • Acute Trauma and Surgical Unit is/are located on the first floor.
  • To see the hospital map please click here (opens new tab).
  • Access to Acute Trauma and Surgical Unit is via the main entrance.
  • Enter via the main entrance and proceed past the main reception. Cross the foyer past Costa Coffee and follow the main corridor to the end. Turn left to the lifts. Take the lifts to the first floor and on exiting turn left, continue ahead and turn left upon reaching an opening (shown in photograph 9). The Acute Trauma and Surgical Unit is ahead.
  • There is step free access, via lift, to Acute Trauma and Surgical Unit.
  • Acute Trauma and Surgical Unit is approximately 38m from the main lift.
  • Wayfinding signage is provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the hospital.
  • There is level access into the venue.
  • The main door(s) open by revolving.
  • The doors are double width.
  • The door opening is 185cm (6ft 1in) wide.

Outside Access (Accessible Entrance)

  • This information is for the entrance located at the front of the hospital.
  • There is level access into the venue.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is / are single.
  • The width of the door opening is 100cm (3ft 3in).
  • Comments View
    • The automatic door is push pad operated which is 100cm high.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.

Lift (Lift 1 & 2)

  • There is a lift for public use.
  • The lift is located ahead as you enter.
  • The lift is 55m (60yd 5in) from the main entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 135cm (4ft 5in).
  • The dimensions of the lift are 155cm x 270cm (5ft 1in x 8ft 10in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Outside Access (Ward Entrance)

  • This information is for the entrance located on the 1st floor of the building.
  • There is level access into the venue.
  • Level access is via lift.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 188cm (6ft 2in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are double width.
    • The doors are heavy.
    • The door opening is 160cm (5ft 3in) wide.

Reception

  • The desk is 9m (9yd 2ft) from the ward entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high.
  • The desk has a lowered section.
  • The desk is generally staffed.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.
  • There is not a touch screen.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the desk.

Inside Access

  • There is level access to the service.
  • Scooters are allowed in some parts of the venue.
  • Customers cannot charge scooters or wheelchairs at the venue.
  • Route finding signage is not available.
  • No Braille signage is available.
  • No tactile signage is available.
  • No pictorial signage is available.
  • The type of flooring in walkways and corridors is vinyl.
  • The lighting levels are bright.

Ward

  • There is level access to the ward.
  • The ward is unisex.
  • The is ward single sex.
  • There are 5 bays available.
  • Level access is by lift.
  • There are 4 side rooms available.
  • The area / room / bay surveyed was No. 2.
  • There are doors to the bay / side room.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 145cm (4ft 9in) wide.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre between beds.
  • All beds are adjustable.
  • All beds have bedside storage.
  • Bedside services available are television and telephone.
  • These services are chargeable.
  • A hoist is available.
  • The hoist is manual.
  • A sling is available.
  • The sling is attached by hook and loop.
  • There is an accessible toilet for visitors to use on the ward.
  • There is a standard toilet for visitors to use on the ward.
  • There is a bathroom on the ward.
  • Lighting levels are bright.
  • A flashing alarm is not available.
  • A vibrating alarm is not available.
  • Comments View
    • There are 4 single rooms available with en-suite facilities.
    • The bay doors are electric and are opened by applying pressure to a foot plate/pad located near the floor on the wall.
    • There is a shower available in each bay.
    • Each bay is single sex.
    • An electric hoist is available.
  • Opening Times View
    • Monday 15:00 - 17:00.
    • Monday 19:00 - 20:00.
    • Tuesday 15:00 - 17:00.
    • Tuesday 19:00 - 20:00.
    • Wednesday 15:00 - 17:00.
    • Wednesday 19:00 - 20:00.
    • Thursday 15:00 - 17:00.
    • Thursday 19:00 - 20:00.
    • Friday 15:00 - 17:00.
    • Friday 19:00 - 20:00.
    • Saturday 15:00 - 17:00.
    • Saturday 19:00 - 20:00.
    • Sunday 15:00 - 17:00.
    • Sunday 19:00 - 20:00.

Carer's Passport

  • A carer's passport is available, which entitles carers to extended visiting hours, concessionary car parking, put-up beds (subject to availability) and a volunteer sitting service at the Ward Manager's discretion.

Accessible Bathroom

  • There are accessible bathrooms available.
  • Location and access View
    • It was possible to access during the survey.
    • The bathroom is female.
    • The bathroom is not for the sole use of disabled people.
    • There is no additional signage on or near the accessible bathroom door.
    • The accessible bathroom is 15m (16yd 1ft) from the ward entrance.
    • There is level access to the accessible bathroom.
  • Features and dimensions View
    • A key is not required for the accessible bathroom.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the door is 85cm (2ft 9in).
    • The door weight is light.
    • The dimensions of the bathroom are 210cm x 250cm (6ft 11in x 8ft 2in).
    • The bathroom has a non slip floor.
    • Floor manoeuvring space is clear in the bathroom.
  • Position of fixtures View
    • There is a lateral transfer space.
    • The lateral transfer space is 120cm (3ft 11in).
    • As you face the toilet pan the transfer space is on the right.
    • There is a dropdown rail on the transfer side.
    • There is no flush on the transfer side.
  • Features and dimensions View
    • There is a functional emergency alarm available.
    • Disposal facilities are available in the cubicle.
    • There is a coat hook.
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is 77cm (2ft 6in) high.
    • The tap type is lever.
    • There is a mixer tap for the sink.
    • There are mirrors in the accessible bathroom.
    • Mirrors are placed at a lower level or at an angle for ease of use.
  • Bath details View
    • There is not a bath.
  • Wheel in shower details View
    • There is a wheel in shower.
    • The shower head height is adjustable.
    • The shower control type is twist/turn.
    • The shower seat is flip down.
    • The flip down or fixed seat height is 48cm (1ft 7in).
    • There are handrails available.
  • Colour contrast and lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Accessible Shower

  • Accessible shower facilities are available.
  • The facilities available in the accessible shower are an adjustable shower head, handrails and a flip down seat.
  • The height of the seat is 48cm (1ft 7in).
  • There is level access to the services from the shower facilities.
  • Comments View
    • One shower is located in the ward corridor for side room use.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is no additional signage on or near the toilet door.
    • The accessible toilet is located to the rear of the ward.
    • The accessible toilet is 22m (24yd 2in) from the ward entrance.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The door weight is heavy.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The dimensions of the accessible toilet are 165cm x 180cm (5ft 5in x 5ft 11in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is not a lateral transfer space.
    • The tap type is twist/turn.
    • There is not a mixer tap.
    • There is not a functional emergency alarm available.
    • It is out of reach (higher than 10cm (4") from floor).
    • Disposal facilities are available in the cubicle.
    • There is a coat hook.
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 42cm (1ft 5in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 115cm (3ft 9in) high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is placed higher than 74cm (2ft 5in).
    • The height of the sink is 80cm (2ft 7in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the grab rails and wall is good.
    • The contrast between the walls and floor is fair.
    • The lighting levels are medium.

Standard Toilet(s)

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