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Discharge Lounge

Hinchingbrooke Hospital, Hinchingbrooke Park, Huntingdon, Cambridgeshire, PE29 6NT

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Access Guide

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Getting To The Hospital

Getting Help and Assistance

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located at the rear of the entrance foyer.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01480 428 964.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected]
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found at the reception desk.
  • Volunteers do receive disability awareness / equality training.
  • Documents are available in an alternative format and can be provided to include: large print on request and different languages on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Hospital staff and volunteers receive deaf awareness training.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, mobile hoists and adjustable beds.
  • To obtain mobility aids please contact reception.
  • Additional hospital services link (new tab) - click here.

Shared Section (Parking (Main Entrance))

Shared Section (Parking (No. 2))

Getting To (Discharge Lounge)

  • Discharge Lounge is/are located on the first floor of the treatment centre.
  • To see the hospital map please click here (opens new tab).
  • Access to Discharge Lounge is via the Treatment Centre entrance.
  • Enter via the Treatment Centre entrance and proceed to the lifts. Take the lift to the first floor and on exiting turn left. Proceed through the doors to the left and follow the corridor to the Discharge Lounge.
  • There is step free access, via lift, to Discharge Lounge.
  • Discharge Lounge is approximately 12m from the lift.
  • There is a/are manual, heavy, double door(s) between the lift and the department/service.
  • Wayfinding signage is provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Shared Section (Outside Access (Main Entrance))

Shared Section (Outside Access (Accessible Entrance))

Entrance (New Critical Care Centre)

  • Entrance Details View
    • This information is for the entrance located on the ground floor of the main hospital building.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is an intercom but it is not at a convenient height for wheelchair users to gain access.
    • There is no hand sanitiser at this entrance.
    • There is a door release button but it is not at a convenient height for wheelchair users to exit.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) is/are heavy.
    • The width of the door opening is 89cm.

Opening Times

  • Please contact the venue for details of opening times.

Entrance

  • Entrance Details View
    • This information is for the entrance located on the first floor, at the front of the building.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance, via lift.
    • There is a hand sanitiser but it is not at a convenient height for wheelchair users.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 168cm.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is approximately 10m from the Discharge Lounge entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • Some chairs are permanently fixed.
  • All chairs have armrests.
  • No tables are permanently fixed.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.

Consultation / Treatment Room (Discharge Room 2)

  • There is / are 2 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Discharge Room 2.
  • The consultation / treatment room is approximately 14m from the Discharge Lounge entrance.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 85cm (2ft 9in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • A hoist can be brought in from another department.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • There are some chairs with armrests available.
  • All tables are permanently fixed.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are medium.

Accessible Toilet

  • The nearest accessible toilet is located on the first floor, within the foyer.

Standard Toilet(s)

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