Skip to main content

Medical Short Stay Unit

Hinchingbrooke Hospital, Hinchingbrooke Park, Huntingdon, Cambridgeshire, PE29 6NT

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

  • The Medical Short Stay Unit is located on the first floor of the building, to the left as you exit the main lifts.

Getting To The Hospital

Getting Help and Assistance

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located at the rear of the entrance foyer.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01480 428 964.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected]
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found at the reception desk.
  • Volunteers do receive disability awareness / equality training.
  • Documents are available in an alternative format and can be provided to include: large print on request and different languages on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Hospital staff and volunteers receive deaf awareness training.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, mobile hoists and adjustable beds.
  • To obtain mobility aids please contact reception.
  • Additional hospital services link (new tab) - click here.

Parking (Main Entrance)

  • There is a designated drop off point.
  • The drop off point is located outside the main entrance.
  • There is a dropped kerb from the drop off point.
  • There is tactile paving on the dropped kerb.
  • Comments View
    • There are 6 Blue Badge bays available outside the main entrance.

Parking (No. 2)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • The car park is located in front of the main entrance.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 26 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 360cm x 470cm (11ft 10in x 15ft 5in).
    • The nearest designated bay is 68m (74yd 1ft) from the main entrance.
    • The furthest designated bay is 164m (179yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • The patron does have to cross a road.
    • The road is generally quiet.
    • The car park does not have a height restriction barrier.
    • There is not a designated drop off point.
  • Comments View
    • Car park 2 has a pay on exit, token operated barrier.
    • A token is collected at the entry barrier which you keep with you during your visit to the hospital.
    • On leaving the hospital the token requires validation at the pay machines.
    • These are located in the hospital main entrance and at the edge of the car park.
    • On leaving the hospital use the validated token at the exit barrier.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the hospital.
  • There is level access into the venue.
  • The main door(s) open by revolving.
  • The doors are double width.
  • The door opening is 185cm (6ft 1in) wide.

Outside Access (Accessible Entrance)

  • This information is for the entrance located at the front of the hospital.
  • There is level access into the venue.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is / are single.
  • The width of the door opening is 100cm (3ft 3in).
  • Comments View
    • The automatic door is push pad operated which is 100cm high.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.

Lift (Lift 1 & 2)

  • There is a lift for public use.
  • The lift is located ahead as you enter.
  • The lift is 55m (60yd 5in) from the main entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 135cm (4ft 5in).
  • The dimensions of the lift are 155cm x 270cm (5ft 1in x 8ft 10in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Outside Access (Wards Entrance)

  • This information is for the entrance located on the first floor of the building.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 180cm (5ft 11in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are double width.
    • The doors are heavy.
    • The door opening is 160cm (5ft 3in) wide.
  • Comments View
    • There is an intercom, 128cm high, at this entrance.
    • The Mulberry Private Health Clinic entrance is located between the two sets of doors here.
    • The Acute Trauma and Surgical Unit is also accessed via these two sets of doors.

Reception

  • The desk is 28m (30yd 1ft) from the ward entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high.
  • The desk has a lowered section.
  • The desk is generally staffed.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.
  • There is not a touch screen.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the desk.

Outside Access (Unit Entrance)

  • This information is for the entrance located just past the reception desk.
  • There is level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 180cm (5ft 11in) wide.

Inside Access

  • There is level access to the service.
  • Route finding signage is not available.
  • The type of flooring in walkways and corridors is vinyl.
  • The lighting levels are bright.

Ward

  • There is level access to the ward.
  • The ward is unisex.
  • There are 5 bays available.
  • The area / room / bay surveyed was No. 1.
  • There are doors to the bay / side room.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 140cm (4ft 7in) wide.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre between beds.
  • All beds are adjustable.
  • All beds have bedside storage.
  • There is an accessible toilet for visitors to use on the ward.
  • There is a standard toilet for visitors to use on the ward.
  • There is a bathroom on the ward.
  • Lighting levels are bright.
  • A flashing alarm is not available.
  • A vibrating alarm is not available.
  • Comments View
    • There are 5 single rooms available with en-suite facilities.
    • The bay doors are electric and are opened by applying pressure to a foot plate/pad located near the floor on the wall.
    • There is a shower available in each bay.
    • Each bay is single sex.
    • An electric hoist is available.

Carer's Passport

  • A carer's passport is available, which entitles carers to extended visiting hours, concessionary car parking, put-up beds (subject to availability) and a volunteer sitting service at the Ward Manager's discretion.

Accessible Bathroom

  • There are accessible bathrooms available.
  • Location and access View
    • The bathroom is unisex.
    • The bathroom is not for the sole use of disabled people.
    • There is pictorial signage on or near the accessible bathroom door.
    • The accessible bathroom is 22m (24yd 2in) from the ward entrance.
    • There is level access to the accessible bathroom.
  • Features and dimensions View
    • A key is not required for the accessible bathroom.
    • The door opens inwards and outwards.
    • The door is locked by a twist lock.
    • The width of the door is 85cm (2ft 9in).
    • The door weight is light.
    • The dimensions of the bathroom are 210cm x 250cm (6ft 11in x 8ft 2in).
    • The bathroom has a non slip floor.
    • Floor manoeuvring space is clear in the bathroom.
  • Position of fixtures View
    • There is a lateral transfer space.
    • The lateral transfer space is 120cm (3ft 11in).
    • As you face the toilet pan the transfer space is on the left.
    • There is a dropdown rail on the transfer side.
    • There is no flush on the transfer side.
  • Features and dimensions View
    • There is a functional emergency alarm available.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the right.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is 80cm (2ft 7in) high.
    • The tap type is lever.
    • There is a mixer tap for the sink.
    • There are mirrors in the accessible bathroom.
    • Mirrors are placed at a lower level or at an angle for ease of use.
  • Bath details View
    • There is not a bath.
  • Wheel in shower details View
    • There is a wheel in shower.
    • The shower head height is adjustable.
    • The shower control type is twist/turn.
    • The shower seat is flip down.
    • The flip down or fixed seat height is 48cm (1ft 7in).
    • There are handrails available.
  • Colour contrast and lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is fair.
    • The lighting levels are bright.

Standard Toilet(s)