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Department of Sexual Health

Northampton General Hospital, Cliftonville, Northampton, Northamptonshire, NN1 1DE

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Access Guide

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COVID-19 Information (Northampton General Hospital NHS Trust)

Introduction

  • The Department of Sexual Health is located in Area R.
  • Access to this service is via the Gynaecology Unit Entrance, between the hours of 08:00 and 18:00 Monday to Friday.
  • Outside of these hours patients and visitors are advised to use the Billing Road Entrance.
  • This department opens from 08:00, with different closing times.
  • Please contact the department for more details.

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Northampton.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Northampton.

Parking (Billing Road Entrance)

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is at the front of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There are 5 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 300cm x 500cm (9ft 10in x 16ft 5in).
  • The nearest designated bay is 3m (9ft 10in) from the Billing Road entrance.
  • The furthest designated bay is 13m (14yd) from the Billing Road entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb / non stepped access from the car park to the venue.
  • The dropped kerb does not have tactile paving.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details. View
    • There is a designated drop off point.
    • The drop off point is located outside the entrance.
    • There is a dropped kerb from the drop off point.
    • There is not tactile paving on the dropped kerb.
  • Comments View
    • Additional Parking Information:
    • Parking is free for registered disabled Blue Badge holders in pay and display car parks and marked disabled bays, but not within barrier entry and exit car parks. The additional visitor car park areas at the hospital are as follows:
    • Car Park 1 - Main car park for all wards and departments (Pay on foot - 200 spaces, no designated bays)
    • Car Parks 3 and 4 - Parking for maternity, eye department, blood taking unit and outpatients (Pay and display - 100 spaces, including some designated bays)
    • Car Park 5 - Parking for oncology and elderly medicine (Pay and display - 20 spaces, including some designated bays)
    • Car Park 2 is for staff use only between 07:00 – 15:00 Mon-Fri, but available to visitors outside these times.
    • Additional disabled parking spaces are located near to all major entrances to the hospital.

Outside Access (Billing Road Entrance)

  • This information is for the entrance located to the north of the hospital.
  • There is not level access into the venue.
  • The main door(s) open automatically.
  • The doors are double width.
  • The door opening is 157cm (5ft 2in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open automatically.
    • The doors are double width.
    • The door opening is 138cm (4ft 6in) wide.

Level Change (Billing Road Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.

Level Change (Hospital Corridor)

Outside Access (Department of Sexual Health Entrance)

  • This information is for the entrance located in Area R.
  • There is level access into the venue.
  • The bell is not in a suitable position to allow wheelchair users to gain access.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open away from you (push).
  • The doors are single width.
  • The door(s) is / are heavy.
  • The door opening is 83cm (2ft 9in) wide.

Reception

  • The desk is 5m (16ft 5in) from the clinic entrance .
  • There is level access to reception from the entrance.
  • The reception desk is high height.
  • The desk has a lowered section.
  • The desk is generally staffed.
  • Lighting levels are medium.
  • There is a hearing assistance system.
  • The hearing system is not available only on request.
  • The type of system is a fixed loop.
  • Staff are trained to use system.
  • There is not a touch screen.
  • There is not a prescription box.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the desk.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is 8m (26ft 3in) from the clinic entrance .
  • There is level access into the waiting room / area.
  • There are doors into the waiting room / area.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 93 cm wide.
  • There is room for a wheelchair user to manoeuvre.
  • The type of flooring is vinyl.
  • No chairs are permanently fixed.
  • Some chairs with armrests are available.
  • No tables are permanently fixed.
  • Announcements are in person.
  • There is not a television.
  • Vending machines are not available.
  • There is a children's play area.
  • There is space for an assistance dog to rest.
  • Lighting levels are medium.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • The type of flooring in walkways and corridors is vinyl.
  • The lighting levels are medium.

Consultation / Treatment Room

  • There are 7 consultation/treatment rooms available.
  • The room surveyed was Consulting Room.
  • The consultation / treatment room is 15m (16yd) from the entrance .
  • There is level access to the consultation / treatment room.
  • There are doors into the consultation / treatment room.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 75cm (2ft 6in) wide.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is not available.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair is not adjustable.
  • No tables are permanently fixed.
  • The room does not have background music playing.
  • Lighting levels are medium.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is located to the rear left of the department.
    • The accessible toilet is 20m (21yd 2ft) from the entrance.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The door weight is light.
    • The width of the accessible toilet door is 77cm (2ft 6in).
    • The dimensions of the accessible toilet are 156cm x 350cm (5ft 1in x 11ft 6in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 82cm (2ft 8in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 110cm (3ft 7in) high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • A baby change facility is located within the accessible toilet.
    • It is 94cm high.

Standard Toilet(s)

Additional Info

  • Disability Awareness Training can be provided for staff.
  • The most commonly used documents can be provided in different formats on request.
  • Different formats include Braille, large print, different languages, audio and voice recognition.
  • British Sign Language interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • Registered assistance dogs are generally welcomed in all areas, although departments with high risk of infection such as wards and intensive care units should be contacted in advance.
  • Switchboard staff are Typetalk aware.
  • Help with luggage is available for inpatients.
  • Help for people with mobility impairments can be provided through Friends of the Northampton General Hospital, who provide a buggy transport service to access areas of the hospital.
  • The mobility aids available in the hospital include mobile hoists, wheelchairs, motorised wheelchairs, tri wheel walkers, shower chairs, bath hoists, commodes, walking sticks, walking frames, hoist slings, adjustable beds and crutches.
  • To obtain mobility aids, please contact a member of staff.
  • There is not a mobility scooter charging point at the hospital.
  • Fixed hearing loops are available in some departments.
  • Portable hearing loops are available on request.