Access Guide
Getting To The Hospital
-
By Road
View
- Northampton General Hospital is located on Billing Road and Cliftonville Road. The postcode for the Sat-Nav is NN1 5BD
If coming from the west via the A45, exit at the Junction with the A428 and continue on the A428 towards Northampton Town Centre.
After approximately 600m take the right hand lane marked Hospital and turn right at the traffic lights on to Cliftonville Road.
Turning left at the next traffic lights will take you directly to the car park 1- the main hospital car park.
If coming from Northampton Town Centre take Derngate, York Road, Billing Road before turning right on to Cliftonville Road where it will then be a right turn to access car park 1. - There are several open air car parks open to the public, they are accessible from York Road, Cliftonville Road and Billing Road
Parking outside the Hospital main entrance is sheltered.
Parking charges apply to all car park users and a Pay and Display system is in operation with payment machines in each car park.
- Northampton General Hospital is located on Billing Road and Cliftonville Road. The postcode for the Sat-Nav is NN1 5BD
-
By Bus
View
- There are several bus services which drop off outside the hospital on Billing Road and Cliftonville. These include routes 1, 3, 5, 9B and 51.
- There is not an onsite bus stop.
- General Hospital (Stop A) and General Hospital (Stop B) are located on Cliftonville.
General Hospital (Stops C, D, E and F) are located on Billing Road.
-
By Train
View
- The nearest station to Northampton General Hospital is Northampton.
Northampton General Hospital is 1.4 miles from the train station via St Andrews Road, Grafton Street, Upper Mounts, Lower Mounts, York Road and Billing Road (8 minute drive).
- The nearest station to Northampton General Hospital is Northampton.
-
Useful Links
View
- The link below is for the train provider for Northampton.
- To view the web page described above click here (opens in new tab).
- The link below is for the bus provider for Northampton.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located in Area R.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 01604 545 784.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are volunteers available for help and assistance at the hospital.
- Volunteers do not receive disability awareness / equality training.
- Hospital staff do not receive disability awareness / equality training.
- Volunteers can be found at the Cliftonville Main Entrance and the South Entrance.
- No hospital staff receive deaf awareness training.
- Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, different languages on request and audio on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are available on request.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- Mobility aids are available to help patients move around and include; wheelchairs.
-
Comments
View
- There is a buggy shuttle service for patients and visitors operated by volunteers that picks up from the information point at the South Entrance and runs along Hospital Street and to other parts of the hospital.
Hospital Parking (South Entrance - Main Car Park)
-
Parking
View
- The hospital does have a dedicated car park.
- The car park is located at the front of the hospital.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does have a barrier control system.
- The barrier controls/touchscreen can be reached from the car.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 331cm x 611cm (10ft 10in x 20ft 1in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
-
Drop-off Point
View
- There is a designated drop-off point.
- The drop-off point is located outside the South Entrance.
- There is not a dropped kerb from the drop-off point.
- The dropped kerb does not have tactile paving.
-
Paying
View
- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located throughout the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located at the front of the car park and at the side of the car park.
- There is a payment machine at a convenient height for wheelchair users.
- There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
- To see the hospital parking charges please click here (opens new tab).
-
Access to the Hospital
View
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 18m (19yd 2ft) from the South Entrance.
Hospital Parking (Car Park 2)
-
Parking
View
- The hospital does have a dedicated car park.
- The car park is located at the rear of Area F.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is not a/are not Blue Badge parking bay(s) available.
- There is/are 0 designated Blue Badge parking bay(s) within the hospital car park.
-
Drop-off Point
View
- There is not a designated drop-off point.
-
Paying
View
- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the payment machines in the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located throughout the car park.
- There is a payment machine at a convenient height for wheelchair users.
- There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
- To see the hospital parking charges please click here (opens new tab).
-
Access to the Hospital
View
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is not clearly visible from the car park.
- The route from the car park to the hospital entrance is not clearly signposted.
Outside Access
-
Entrance Details
View
- This information is for the entrance located to the front of the building.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The bollard(s) has/have a high colour contrast to prevent them being hazardous to visually impaired people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is a door release button when exiting.
- The height of the door release button is 81cm (2ft 8in).
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are single width.
- The width of the door opening is 94cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
Inside Access
- There is level access once inside.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are not allowed in public parts of the venue.
- Wayfinding signage is available.
- Dementia friendly signage is not provided.
- The type of flooring in walkways and corridors is carpet and vinyl/laminate.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are varied.
Waiting Room / Area
- There is a waiting room / area.
- The waiting room / area is approximately 5m from the entrance.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is carpet.
- There is not a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- Some chairs with armrests are available.
- No tables are permanently fixed.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are medium.
Consultation / Treatment Room (Respiratory Laboratory - Consultation Room)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Respiratory Laboratory - Consultation Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 83cm (2ft 9in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist can be brought in from another department.
- There is not sufficient space next to the bed/couch for a mobile hoist to operate.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not adjustable.
- There are some chairs with armrests available.
- Some tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are medium.
Toilet with Adaptations
-
Location and Access
View
- This accessible toilet is located beyond the entrance.
- This accessible toilet is approximately 4m (4yd 1ft) from the entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door is light.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 90cm.
- The contrast between the internal door and wall is high.
- The door does not have a horizontal grab rail.
-
Toilet Features
View
- The dimensions of the accessible toilet are 158cm x 293cm.
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The height of the light switch/pull cord is 98cm from floor level.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 73cm.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is low.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is low.
- The contrast between the walls and floor is high.
- There is not an emergency alarm.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are general waste (with lid) disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 163cm from the floor.
-
Additional Fixtures
View
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 96cm (3ft 2in).
- The contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 75cm (2ft 6in).
- There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
- The wash basin tap type is lever.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 118cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 109cm (3ft 7in).
- The contrast between the towel dispenser and the wall is medium.
- There is not a hand dryer.
Standard Toilet(s)
- Standard toilet facilities are not available.
- The nearest standard toilet(s) is/are located in Area E.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- main hospital building areas A, B, C, D, E, F and G link (new tab) - click here.