Access Guide
Introduction
- Services / facilities within the building include CAMHS, Children's Occupational Therapy Team, Children's Physiotherapy Team, Paediatrics and Child Speech and Language Therapy, adhd.
Getting Help and Assistance
- Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages on request.
- Water bowls for assistance dogs are available on request.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
Opening Times
- Monday 08:30 - 17:00.
- Tuesday 08:30 - 17:00.
- Wednesday 08:30 - 17:00.
- Thursday 08:30 - 17:00.
- Friday 08:30 - 17:00.
- Saturday Closed.
- Sunday Closed.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Kettering Station.
Parking
- The venue does have its own car park.
- Parking is free for all users.
- The car park type is open air/surface.
- There is/are 3 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 290cm x 540cm (9ft 6in x 17ft 9in).
- The nearest Blue Badge bay is 5m (5yd 1ft) from the main entrance.
- The furthest Blue Badge bay is 17m (18yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Comments
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- There is additional car parking facilities in the council run pay and display car park on London Road.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the venue.
- There is not level access into the venue.
- The main door(s) open automatically (towards you).
- The doors are single width.
- The door opening is 105cm (3ft 5in) wide.
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Second set of doors
View
- There is a small raised threshold in the doorway.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the main entrance.
- The ramp or slope is permanent.
Reception
- The desk is 4m (4yd 1ft) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is low (76cm or lower).
- The desk is generally staffed.
- The lighting levels are bright.
- There is not a hearing assistance system.
- There is not a prescription box.
- There is not a bell to attract attention.
- There is sufficient space to write or sign documents on the desk.
Inside Access
- There is level access to the service.
- This venue does play background music.
- Music is played in the waiting room.
- Motorised scooters are welcomed in public parts of the venue.
- Route finding signage is not available.
- The type of flooring in walkways and corridors is carpet and tiles.
- The lighting levels are bright.
Waiting Room / Area
- There is a waiting room / area.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is carpet.
- Some chairs are permanently fixed.
- Some chairs with armrests are available.
- No tables are permanently fixed.
- Announcements are in person.
- The waiting room / area does have background music playing.
- There is not a television.
- Vending machines are not available.
- There is a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are bright.
Consultation / Treatment Room (Group Treatment)
- There are 12 consultation/treatment rooms available.
- The room surveyed was Group Room D.
- The consultation / treatment room is 12m (13yd 4in) from the main entrance.
- There is level access to the consultation / treatment room.
- There are doors into the consultation / treatment room.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 75cm (2ft 6in) wide.
- The type of flooring is carpet.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- A hoist is not available.
- There is a chair.
- No chairs are permanently fixed.
- The chair is not adjustable.
- All chairs have armrests available.
- Some tables are permanently fixed.
- A flashing alarm is not available.
- A vibrating alarm is not available.
- The room does not have background music playing.
- Lighting levels are bright.
Consultation / Treatment Room (Physiotherapy Room)
- The name / number of the room surveyed was; Group Room A.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 75cm (2ft 6in).
- The type of flooring is carpet.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- A hoist is not available.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not adjustable.
- There are some chairs with armrests available.
- Some tables are permanently fixed.
- The room does not have background music playing.
- Lighting levels are good.
Consultation / Treatment Room (Consultation)
- The room surveyed was Consulting Room 1.
- The consultation / treatment room is 13m (14yd 8in) from the main entrance.
- There is level access to the consultation / treatment room.
- There are doors into the consultation / treatment room.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 75cm (2ft 6in) wide.
- The type of flooring is vinyl.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- A hoist is not available.
- There is a chair.
- No chairs are permanently fixed.
- The chair is not adjustable.
- There are some chairs with armrests available.
- Some tables are permanently fixed.
- A flashing alarm is not available.
- A vibrating alarm is not available.
- The room does not have background music playing.
- Lighting levels are bright.
Consultation / Treatment Room (Treatment)
- The name / number of the room surveyed was; Interview Room 3.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 75cm (2ft 6in).
- The type of flooring is carpet.
- There is not room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- A hoist is not available.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not adjustable.
- There are some chairs with armrests available.
- No tables are permanently fixed.
- The room does not have background music playing.
- Lighting levels are good.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
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Other
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- The services / areas on the floors which are not accessible are offices.
Toilet with Adaptations (Waiting Room)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is located opposite the reception.
- This accessible toilet is approximately 6m (6yd 1ft) from the main entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a twist lock.
- The door is heavy.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is twist/turn.
- There is a mixer tap.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are not available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 120cm (3ft 11in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 105cm (3ft 5in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- There is a high colour contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Toilet with Adaptations
- Accessible toilet facilities are available.
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Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is located at the end of the main corridor.
- This accessible toilet is approximately 23m (25yd 6in) from the main entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The door is heavy.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The dimensions of the accessible toilet are 180cm x 250cm (5ft 11in x 8ft 2in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 100cm (3ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is twist/turn.
- There is a mixer tap.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- There is a high colour contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are not available.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 85cm (2ft 9in).
- Inside the venue, there is level access to the baby change facility.