You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include Older People's Community Mental Health Team (CMHT OA) LTT North, LD Community-Opportunities for You, Early Onset Dementia.

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• Comments View
  • The service is located on the second floor of The Rushden Centre.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages on request.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Wellingborough.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.
• There is a car park for public use within 200m (approx).
• The name of the car park is John Street.
• The car park is located on John Street.
• There is not a designated drop off point.

You are on Outside Access (Rushden Centre Main Entrance). Skip to the next section.

Outside Access (Rushden Centre Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 161cm (5ft 3in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The door(s) is / are double.
  • The width of the door opening is 160cm (5ft 3in).

You are on Level Change (Rushden Centre Main Entrance). Skip to the next section.

Level Change (Rushden Centre Main Entrance)

• There is a ramp/slope to access this area/service.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are 0,1, 2.
  • The stairs are located just beyond the entrance lobby.
  • The stairs are approximately 12m from the Main entrance.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are moderate to good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located straight ahead as you enter.
• The lift is approximately 12m (13yd 4in) from the Rushden Centre Main Entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are 0,1,2.
• Staff do not need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Entrance (Rushden Resource Centre). Skip to the next section.

Entrance (Rushden Resource Centre)

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• Entrance Details View
  • This information is for the entrance located on the second floor.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance, via lift.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 125cm (4ft 1in).
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is a door release button when exiting.
  • The height of the door release button is 85cm (2ft 9in).
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 85cm.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located just beyond the entrance.
  • The reception point is approximately 7m (7yd 1ft) from the Rushden Resource Centre entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are varied.
  • The height of the reception counter is high (110cm+).
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is not staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is carpet.
  • There is not sufficient space for a wheelchair user to use the waiting area.
  • There is a mixture of seating with and without armrests.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are not welcomed in public parts of the venue.
• Wayfinding signage is available.
• The type of flooring in walkways and corridors is carpet.
• The lighting levels are varied.

You are on Consultation / Treatment Room (Group Room). Skip to the next section.

Consultation / Treatment Room (Group Room)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Group Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 85cm (2ft 9in).
• The type of flooring is carpet.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.
• The hearing assistance was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 02/03/2020.
• The hearing loop was working at the time of testing.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

You are on Accessible Toilet (Left Hand Transfer). Skip to the next section.

Accessible Toilet (Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is located ahead and to the left as you exit the lift on the upper ground floor.
  • This accessible toilet is approximately 4m (4yd 1ft) from the lift.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from from a staff member.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The door is easy to open.
  • The width of the accessible toilet door is 93cm (3ft 1in).
  • The dimensions of the accessible toilet are 173cm x 184cm (5ft 8in x 6ft).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 107cm (3ft 6in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are female sanitary and general domestic waste disposal units.
  • There is not a flashing fire alarm beacon within the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 93cm.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 76cm (2ft 6in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the external door and wall is poor.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are moderate to good.
• Baby Changing Facilities View
  • Baby changing facilities are available within this accessible toilet.
  • The height of the baby change table once extended is 81cm (2ft 8in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on the second floor corridor.
  • The female and male toilets are approximately 25m (27yd 1ft) from the department entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • This is by lift.
  • An ambulant toilet with wall mounted grab rails is not available.
  • Lighting levels in the female and male toilets are moderate to good.