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Battle House - Northampton General Hospital

Northampton General Hospital, Billing Road, Northampton, Northamptonshire, NN1 5BD

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Access Guide

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Introduction

  • Services / facilities within the building include foot services (Podiatry) for diabetic and high risk patients.

Getting Help and Assistance

  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages on request.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Northampton.

Opening Times

  • Monday 08:00 - 17:00.
  • Tuesday 08:00 - 17:00.
  • Wednesday 08:00 - 17:00.
  • Thursday 08:00 - 17:00.
  • Friday 08:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Parking (Car Park 5)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located behind the unit in the hospital grounds.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 4 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 320cm x 470cm (10ft 6in x 15ft 5in).
    • The nearest designated bay is 158m (172yd 2ft) from the the main entrance.
    • The furthest designated bay is 168m (183yd 2ft) from the the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at Area U on Billing Road, close to the North Entrance to the Hospital.
  • There is not level access into the venue.
  • The bell is in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open away from you (push).
  • The doors are single width.
  • The door(s) is / are heavy.
  • The door opening is 90cm (2ft 11in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open automatically (away from you).
    • The doors are single width.
    • The door opening is 98cm (3ft 3in) wide.
  • Comments View
    • The second door is push pad operated.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance door.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is 2m (2yd 7in) from the unit entrance.
  • There is level access into the waiting room / area.
  • There are not doors into the waiting room / area.
  • There is room for a wheelchair user to manoeuvre.
  • The type of flooring is carpet.
  • No chairs are permanently fixed.
  • Chairs with armrests are available.
  • All chairs have armrests.
  • Announcements are in person.
  • Information is available in large print on request and different languages.
  • Information in other languages and formats is available on request.
  • The room does not have background music playing.
  • There is not a television.
  • Vending machines are not available.
  • There is not a children's play area.
  • There is space for an assistance dog to rest.
  • Lighting levels are medium.

Reception

  • The desk/counter is 15m (16yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The desk/counter is staffed.
  • The lighting levels are medium.
  • There is not a hearing assistance system.
  • There is not a prescription box.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the desk/counter.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Customers cannot charge scooters or wheelchairs at the venue.
  • The type of flooring in walkways and corridors is vinyl.
  • The lighting levels are bright.

Consultation / Treatment Room

  • There is / are 4 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Surgery 3.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The width of the door opening is 76cm (2ft 6in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is/are adjustable.
  • There are some chairs with armrests available.
  • The room does not have background music playing.
  • Lighting levels are bright.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is located at the end of the treatment room corridor.
    • This accessible toilet is approximately 22m (24yd 2in) from the main entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The door is light.
    • The width of the accessible toilet door is 80cm (2ft 7in).
    • The dimensions of the accessible toilet are 230cm x 200cm (7ft 7in x 6ft 7in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 130cm (4ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 110cm (3ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is poor.
    • The contrast between the external door and wall is good.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Toilet(s)