Access Guide
COVID-19 Information
- The information in this section was taken in May 2021.
- There is not a member of staff available at the entrance.
- There is hand sanitiser available at the entrance.
- The hand sanitisers are wall mounted.
- Hand sanitisers are available inside the venue.
- There is a Track and Trace system in place.
- There is a limited number of people allowed inside.
- There is not a one-way system throughout.
- There is clear signage inside to help with social distancing.
- There are protective clear screens located at desks/counters.
- Toilets are available.
Introduction
- Services / facilities within the building include adult psychiatry and psychology with counselling, forensic and specialist treatments.
Getting Help and Assistance
- Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages on request.
- Water bowls for assistance dogs are available on request.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- Mobility aids are available to help patients move around and include; wheelchairs.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Northampton.
Opening Times
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
- Saturday Closed.
- Sunday Closed.
Parking
- The venue does not have its own car park.
- There is a car park for public use within 200m (approx).
- The name of the car park is Campbell Square Car Park.
- The car park is located opposite Campbell House.
- On street marked Blue Badge bays are not available.
- Clearly signed and / or standard marked parking bays are not available.
- There is not a designated drop off point.
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Comments
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- There is kerbside parking outside the venue; pay at machine, limit 2 hours.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) automatically (towards you).
- The door(s) is / are double.
- The width of the door opening is 160cm (5ft 3in).
Level Change (Entrance Ramp and Steps)
- There is a ramp/slope to access this area/service.
- The ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The width of the ramp/slope is 100cm (3ft 3in).
- The ramp/slope does bypass the step(s).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the right of the main entrance.
- There is/are 3 step(s) to the area/service.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
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Comments
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- Most of the ramp is wider than 150cm but it narrows to 100cm beside the pillars.
Reception
- The desk/counter is 2m (2yd 7in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The desk/counter is staffed.
- The lighting levels are good.
- There is a hearing assistance system.
- The type of system is a portable loop.
- Staff are trained to use the system.
- There is not a prescription box.
- There is not a bell to attract attention.
- There is sufficient space to write or sign documents on the desk/counter.
Waiting Room / Area (Ground Floor Waiting Area)
- There is a waiting room / area.
- The waiting room / area is 2m (2yd 7in) from the main entrance.
- There is level access into the waiting room / area.
- There are not doors into the waiting room / area.
- There is room for a wheelchair user to manoeuvre.
- The type of flooring is vinyl.
- All chairs are permanently fixed.
- Chairs with armrests are available.
- Some chairs with armrests are available.
- Information is available in large print on request and different languages.
- Information in other languages and formats is available on request.
- Announcements are in person.
- The room does have background music playing.
- There is a television.
- Subtitles are not available.
- Vending machines are not available.
- There is not a children's play area.
- There is space for an assistance dog to rest.
- Lighting levels are bright.
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Comments
View
- Some bariatric seating is available. All visitors are accompanied to their appointments.
- Older people and people with mobility difficulties are offered appointments on the ground floor.
Inside Access
- There is level access to the service(s).
- There is a hearing assistance system.
- The hearing assistance system is available only on request.
- The system is a portable loop.
- Staff are trained to use the system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- Wayfinding signage is available.
- Some Braille signage is available.
- Some tactile signage is available.
- Some pictorial signage is available.
- The type of flooring in walkways and corridors is vinyl/laminate.
- The lighting levels are good.
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Comments
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- There is a secure, controlled door located on the ground floor.
- The door is automatic.
- The door opens inwards (towards you).
- The door opening width is 87cm.
- The door is single width with a locked extension leaf.
- There is a push button to exit.
- The button is 103cm high.
- The door to room CG/18 is wider than average and is located just off the main corridor.
Consultation / Treatment Room
- There are 15 consultation/treatment rooms available.
- The room surveyed was Interview Room 1.
- The consultation / treatment room is 20m (21yd 2ft) from the main reception.
- There is level access to the consultation / treatment room.
- There are doors into the consultation / treatment room.
- The main doors open towards you (pull).
- The doors are single width.
- The doors are light.
- The door opening is 83cm (2ft 9in) wide.
- The type of flooring is carpet.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair is not adjustable.
- There are some chairs with armrests available.
- A flashing alarm is available.
- The room does not have background music playing.
- Lighting levels are adjustable.
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Comments
View
- There are a number of interview and treatment rooms with different functions.
Consultation / Treatment Room (Clorazil Clinic)
- There are 1 consultation/treatment rooms available.
- The consultation / treatment room is 30m (32yd 2ft) from the main reception.
- There is level access to the consultation / treatment room.
- There are doors into the consultation / treatment room.
- The main doors open towards you (pull).
- The doors are single width.
- The doors are light.
- The door opening is 87cm (2ft 10in) wide.
- The type of flooring is vinyl.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is not adjustable.
- A hoist is not available.
- There is a chair.
- No chairs are permanently fixed.
- The chair is not adjustable.
- There are some chairs with armrests available.
- The room does not have background music playing.
- Lighting levels are bright.
Consultation / Treatment Room (Physical Health Check Room)
- There are 1 consultation/treatment rooms available.
- The consultation / treatment room is 20m (21yd 2ft) from the main reception.
- There is level access to the consultation / treatment room.
- There are doors into the consultation / treatment room.
- The main doors open towards you (pull).
- The doors are single width.
- The doors are light.
- The door opening is 87cm (2ft 10in) wide.
- The type of flooring is vinyl.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is not available.
- There is not a chair.
- The room does not have background music playing.
- Lighting levels are bright.
Other Floors
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Steps
View
- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
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Comments
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- There are other floors in the building used for other Health Authority administrative functions. They are not accessible to people without a staff pass.
Lift
- There is a lift for public use.
- The lift is located to the left of the ground floor waiting area.
- The lift is 35m (38yd 10in) from the main entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1.
- Staff do need to be notified for use of the lift.
- The clear door width is 93cm (3ft 1in).
- The dimensions of the lift are 135cm x 140cm (4ft 5in x 4ft 7in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
Waiting Room / Area (First Floor)
- There is a waiting room / area.
- The waiting room / area is 10m (10yd 2ft) from the 1 floor lift.
- There is level access into the waiting room / area.
- There are not doors into the waiting room / area.
- There is room for a wheelchair user to manoeuvre.
- The type of flooring is carpet.
- All chairs are permanently fixed.
- Chairs with armrests are not available.
- Information is available in Braille on request, large print on request, and different languages.
- Information in other languages and formats is available on request.
- Announcements are in person.
- The room does not have background music playing.
- There is not a television.
- Vending machines are not available.
- There is not a children's play area.
- There is space for an assistance dog to rest.
- Lighting levels are bright.
Consultation / Treatment Room (Treatment Room)
- There are 15 consultation/treatment rooms available.
- The room surveyed was Treatment Room (Psychotherapy).
- The consultation / treatment room is 25m (27yd 1ft) from the 1 floor clinic waiting room.
- There is level access to the consultation / treatment room.
- There are not doors into the consultation / treatment room.
- The type of flooring is carpet.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair is not adjustable.
- There are some chairs with armrests available.
- The room does not have background music playing.
- Lighting levels are adjustable.
Therapy Rooms
- An Occupational Therapy activity room and assessment kitchen are available and a Sensory Therapy room which incorporates a water bed with a hoist available if required.
- All treatments are specific to the individual and appropriate arrangements are made for full access.
Accessible Toilet (Transfer Side Right)
- Accessible toilet facilities are available.
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Location and Access
View
- The toilet is for the sole use of disabled people.
- There is tactile, pictorial, written text and Braille signage on or near the toilet door.
- This accessible toilet is located in the stair/lift lobby.
- This accessible toilet is approximately 18m (19yd 2ft) from the main entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a shared toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The door may be difficult to open.
- The width of the accessible toilet door is 93cm (3ft 1in).
- The dimensions of the accessible toilet are 150cm x 180cm (4ft 11in x 5ft 11in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 104cm (3ft 5in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 120cm (3ft 11in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the internal door and wall is good.
- The contrast between the external door and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are good.
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Comments
View
- There are similar accessible toilet faciities in the lift lobby on each floor.
Standard Toilet(s)
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Availability and Location of Standard Toilets
View
- Standard toilets are available.
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Access to Standard Female Toilet(s)
View
- The female toilets are located in the stair/lift lobby.
- The female toilets are 28m (30yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
View
- The male toilets are located in the stair/lift lobby.
- The male toilets are 22m (24yd 2in) from the main entrance.
- Inside the venue, there is level access to the male toilet.
- Lighting levels are bright.
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Comments
View
- There are standard toliet facilities in the lift lobby on each floor.