Access Guide
Introduction
- The service is located on the ground floor corridor of the Castle Unit.
Getting Help and Assistance
- Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages on request.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Wellingborough.
Opening Times
- Monday 08:30 - 17:00.
- Tuesday 08:30 - 17:00.
- Wednesday 08:30 - 17:00.
- Thursday 08:30 - 17:00.
- Friday 08:30 - 17:00.
- Saturday Closed.
- Sunday Closed.
Parking
- The venue does have its own car park.
- Parking is free for all users.
- The car park is located in front of the building.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 7 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 455cm x 410cm (14ft 11in x 13ft 5in).
- The nearest designated bay is 14m (15yd 11in) from the main entrance.
- The furthest designated bay is 50m (54yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
- There is a designated drop off point.
- The drop off point is located in front of the main entrance.
- There is a dropped kerb from the drop off point.
- There is not tactile paving on the dropped kerb.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The intercom is in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) automatically (towards you).
- The door(s) is / are double.
- The width of the door opening is 124cm (4ft 1in).
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Second set of doors
View
- There is a second set of doors.
- The door(s) open(s) automatically (away from you).
- The door(s) is / are double.
- The width of the door opening is 140cm (4ft 7in).
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Comments
View
- The second set of doors are push pad operated.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the main entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
Outside Access (Department Entrance)
- This information is for the entrance located on the reception corridor of the Castle Unit.
- There is level access into the venue.
- There are no doors at this entrance.
- The door opening is 225cm (7ft 5in) wide.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played in the waiting area.
- Motorised scooters are welcomed in public parts of the venue.
- The type of flooring in walkways and corridors is carpet and vinyl.
- The lighting levels are bright.
Waiting Room / Area
- There is a waiting room / area.
- The waiting room / area is 1m (3ft 3in) from the entrance.
- There is level access into the waiting room / area.
- There are not doors into the waiting room / area.
- There is room for a wheelchair user to manoeuvre.
- The type of flooring is vinyl.
- No chairs are permanently fixed.
- Some chairs with armrests are available.
- No tables are permanently fixed.
- Announcements are in person.
- The room does have background music playing.
- There is not a television.
- Vending machines are not available.
- There is a children's play area.
- There is space for an assistance dog to rest.
Consultation / Treatment Room (Meeting Room)
- There are 1 consultation/treatment rooms available.
- The room surveyed was Meeting Room.
- There is level access to the consultation / treatment room.
- There are doors into the consultation / treatment room.
- The main doors open away from you (push).
- The doors are double width.
- The doors are heavy.
- The door opening is 130cm (4ft 3in) wide.
- The type of flooring is carpet.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair is not adjustable.
- There are no chairs with armrests available.
- No tables are permanently fixed.
- Lighting levels are medium.
Accessible Toilet
- Accessible toilet facilities are not available.
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Comments
View
- The nearest accessible toilet is located on the Castle Unit corridor.
Standard Toilet(s)
- The nearest accessible toilet is located on the Castle Unit corridor.