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Urgent Care & Assessment Team - St Mary's Hospital

St Mary's Hospital, Carey Suite, London Road, Kettering, Northamptonshire, NN15 7PW

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Access Guide

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Introduction

  • Services / facilities within the building include the Urgent Care & Assessment Team.
  • Comments View
    • This service is located on the first floor of the Carey Block.

Getting Help and Assistance

  • Hospital staff do receive disability awareness / equality training.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages on request.
  • Water bowls for assistance dogs are not available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.

Opening Times

  • This service is open 24 hours.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Kettering Station.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located to the side of the venue.
    • The car park type is open air/surface.
    • There is/are 3 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 400cm x 470cm (13ft 1in x 15ft 5in).
    • The nearest designated bay is 34m (37yd 7in) from the main entrance.
    • The furthest designated bay is 38m (41yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the venue to the right.
  • There is level access into the venue.
  • The main door(s) open automatically.
  • The doors are double width.
  • The door opening is 125cm (4ft 1in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open towards you (pull).
    • The doors are double width.
    • The door(s) is / are heavy.
    • The door opening is 150cm (4ft 11in) wide.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.

Lift

  • There is a lift for public use.
  • The lift is located immediately beyond the main entrance.
  • The lift is 4m (4yd 1ft) from the main entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 130cm (4ft 3in).
  • The dimensions of the lift are 150cm x 260cm (4ft 11in x 8ft 6in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.

Outside Access (Unit Entrance)

  • This information is for the entrance located on the first floor of the Carey Block.
  • There is level access into the venue.
  • Level access is via lift.
  • The main door(s) open away from you (push).
  • The doors are double width.
  • The door(s) is / are heavy.
  • The door opening is 125cm (4ft 1in) wide.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Wayfinding signage is available.
  • Some pictorial signage is available.
  • The type of flooring in walkways and corridors is carpet, vinyl/laminate and wood.
  • The lighting levels are bright.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is 9m (9yd 2ft) from the unit entrance.
  • There is level access into the waiting room / area.
  • There are not doors into the waiting room / area.
  • The type of flooring is carpet.
  • There is not room for a wheelchair user to manoeuvre.
  • No chairs are permanently fixed.
  • Chairs with armrests are not available.
  • No tables are permanently fixed.
  • Announcements are in person.
  • The room does not have background music playing.
  • Information is available in Braille on request, large print on request, and different languages.
  • Information in other languages and formats is available on request.
  • There is not a television.
  • Vending machines are not available.
  • There is not a children's play area.
  • There is space for an assistance dog to rest.
  • Lighting levels are bright.

Office

  • This is the office from which the team work.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Standard Toilet(s) (Staff use only)