You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include GP surgeries, phlebotomy, physiotherapy, dentist, speech therapy, dietary advice service. Community Nursing (Northampton East & South Team), Breast Feeding Support Services, Health Visiting East & South Team and the Community Podiatry (South Team) can also be accessed from this centre.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Northampton.

You are on Opening Times. Skip to the next section.

Opening Times

• Please contact the venue for details of opening times.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages on request.
• Water bowls for assistance dogs are available on request.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• Mobility aids are available to help patients move around and include; wheelchairs.
• To obtain mobility aids please contact main reception.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.
• Parking is free for all users.
• The car park type is open air/surface.
• Parking spaces for Blue Badge holders cannot booked in advance.
• There is/are 2 designated parking bay(s) within the car park.
• The dimensions of the designated parking bay(s) are 380cm x 500cm (12ft 6in x 16ft 5in).
• The nearest designated bay is 12m (13yd 4in) from the main entrance.
• The furthest designated bay is 15m (16yd 1ft) from the main entrance.
• The route from the car park to the entrance is accessible to a wheelchair user with assistance.
• Assistance may be required because there is / are slopes/ramps.
• The car park surface is tarmac.
• The patron does not have to cross a road.
• The car park does not have a height restriction barrier.
• There is not a designated drop off point.

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• Comments View
  • The car park mentioned above contains 2 spaces for disabled drivers only.
  • Drop off for disabled passengers or Blue Badge parking is available in the adjacent (unnamed) public car park.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open automatically.
• The doors are double width.
• The door opening is 170cm (5ft 7in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open automatically.
  • The doors are double width.
  • The door opening is 170cm (5ft 7in) wide.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located immediately in front of the main entrance.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.

You are on Reception (Main). Skip to the next section.

Reception (Main)

• The desk/counter is 10m (10yd 2ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter has a low (76cm or lower) section.
• The desk/counter is staffed.
• The lighting levels are medium.
• There is not a hearing assistance system.
• There is sufficient space to write or sign documents on the desk/counter.

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• Comments View
  • This is the Main Reception.
  • There are separate desks for the GP practices and dental services.

You are on Waiting Room / Area (Main GP and Centre Waiting Area). Skip to the next section.

Waiting Room / Area (Main GP and Centre Waiting Area)

• There is a waiting room / area.
• The waiting room / area is 4m (4yd 1ft) from the main entrance.
• There is level access into the waiting room / area.
• There are not doors into the waiting room / area.
• There is room for a wheelchair user to manoeuvre.
• The type of flooring is vinyl.
• No chairs are permanently fixed.
• Chairs with armrests are available.
• Some chairs with armrests are available.
• Information is available in large print on request and different languages.
• Information in other languages and formats is available on request.
• Announcements are in person.
• The room does not have background music playing.
• There is not a television.
• Vending machines are not available.
• There is not a children's play area.
• There is space for an assistance dog to rest.
• Lighting levels are bright.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• Customers cannot charge scooters or wheelchairs at the venue.
• Route finding signage is not available.
• The type of flooring in walkways and corridors is vinyl.
• The lighting levels are bright.

You are on Reception (GP Reception). Skip to the next section.

Reception (GP Reception)

• The desk/counter is 25m (27yd 1ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter does not have a low (76cm or lower) section.
• The desk/counter is staffed.
• The lighting levels are bright.
• There is not a hearing assistance system.
• There is a touch screen.
• The touch screen is at a suitable height for a wheelchair user.
• There is a prescription box.
• The prescription box is not at a suitable height for a wheelchair user.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the desk/counter.

You are on Consultation / Treatment Room (GP Consultation Rooms). Skip to the next section.

Consultation / Treatment Room (GP Consultation Rooms)

• There are 14 consultation/treatment rooms available.
• The room surveyed was A5.
• The consultation / treatment room is 35m (38yd 10in) from the main entrance.
• There is level access to the consultation / treatment room.
• There are not doors into the consultation / treatment room.
• The type of flooring is vinyl.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair is not adjustable.
• All chairs have armrests available.
• The room does not have background music playing.
• Lighting levels are medium.

You are on Waiting Room / Area (Podiatry). Skip to the next section.

Waiting Room / Area (Podiatry)

• There is a waiting room / area.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• No chairs are permanently fixed.
• Some chairs with armrests are available.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a television.
• Vending machines are not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are bright.

You are on Consultation / Treatment Room (Podiatry). Skip to the next section.

Consultation / Treatment Room (Podiatry)

• There are 3 consultation/treatment rooms available.
• The room surveyed was 3.
• The consultation / treatment room is 35m (38yd 10in) from the main entrance.
• There is level access to the consultation / treatment room.
• There are doors into the consultation / treatment room.
• The main doors open away from you (push).
• The doors are single width.
• The doors are light.
• The door opening is 78cm (2ft 7in) wide.
• The type of flooring is vinyl.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• A hoist is not available.
• There is a chair.
• All chairs are permanently fixed.
• The chair is adjustable.
• All chairs have armrests available.
• The room does not have background music playing.
• Lighting levels are bright.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to left of the main entrance.
• The lift is 12m (13yd 4in) from the main entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1.
• Staff do not need to be notified for use of the lift.
• The clear door width is 78cm (2ft 7in).
• The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

You are on Consultation / Treatment Room (Physiotherapy). Skip to the next section.

Consultation / Treatment Room (Physiotherapy)

• There are 1 consultation/treatment rooms available.
• The consultation / treatment room is 15m (16yd 1ft) from the lift.
• There is level access to the consultation / treatment room.
• This is by lift.
• There are doors into the consultation / treatment room.
• The main doors open towards you (pull).
• The doors are single width.
• The doors are light.
• The door opening is 78cm (2ft 7in) wide.
• The type of flooring is vinyl.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair is not adjustable.
• There are some chairs with armrests available.
• The room does not have background music playing.
• Lighting levels are bright.

You are on Consultation / Treatment Room (Speech Therapy). Skip to the next section.

Consultation / Treatment Room (Speech Therapy)

• There are 1 consultation/treatment rooms available.
• The consultation / treatment room is 4m (4yd 1ft) from the lift.
• There is level access to the consultation / treatment room.
• There are doors into the consultation / treatment room.
• The main doors open away from you (push).
• The doors are single width.
• The doors are light.
• The door opening is 88cm (2ft 11in) wide.
• The type of flooring is carpet.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair is not adjustable.
• There are some chairs with armrests available.
• The room does not have background music playing.
• Lighting levels are bright.

You are on Reception (Dentist). Skip to the next section.

Reception (Dentist)

• The desk/counter is 15m (16yd 1ft) from the lift.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter has a low (76cm or lower) section.
• The desk/counter is staffed.
• The lighting levels are bright.
• There is not a hearing assistance system.

You are on Waiting Room / Area (Dentist). Skip to the next section.

Waiting Room / Area (Dentist)

• There is a waiting room / area.
• The waiting room / area is 10m (10yd 2ft) from the lift.
• There is level access into the waiting room / area.
• There are doors into the waiting room / area.
• The doors are double width.
• The doors are light.
• The door opening is 140cm (4ft 7in) wide.
• There is room for a wheelchair user to manoeuvre.
• The type of flooring is vinyl.
• No chairs are permanently fixed.
• Chairs with armrests are available.
• Some chairs with armrests are available.
• Announcements are in person.
• The room does have background music playing.
• There is not a television.
• Vending machines are not available.
• There is not a children's play area.
• There is space for an assistance dog to rest.

You are on Consultation / Treatment Room (Dentist). Skip to the next section.

Consultation / Treatment Room (Dentist)

• There are 7 consultation/treatment rooms available.
• The room surveyed was 3.
• The consultation / treatment room is 15m (16yd 1ft) from the clinic reception.
• There is level access to the consultation / treatment room.
• There are not doors into the consultation / treatment room.
• The type of flooring is vinyl.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• A hoist is not available.
• There is a chair.
• All chairs are permanently fixed.
• The chair is adjustable.
• All chairs have armrests available.
• The room does have background music playing.
• Lighting levels are bright.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is located to the right of the waiting area.
  • This accessible toilet is approximately 20m (21yd 2ft) from the main entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The door is light.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The dimensions of the accessible toilet are 160cm x 170cm (5ft 3in x 5ft 7in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is sensor.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 76cm (2ft 6in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the external door and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Comments View
  • There is a baby change table available in this cubicle, 103cm high when extended.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female Toilet(s) View
  • The female toilets are located to the left of the entrance, at the rear of the waiting room.
  • The female toilets are 25m (27yd 1ft) from the main entrance.
  • Inside the venue, there is level access to the female toilet.
  • Lighting levels are medium.
• Access to Standard Male Toilet(s) View
  • The male toilets are located to the left of the entrance, at the rear of the waiting room.
  • The male toilets are 20m (21yd 2ft) from the main entrance.
  • Inside the venue, there is level access to the male toilet.
  • Lighting levels are medium.
• Comments View
  • There are additional male and female toilets on the first floor, opposite the lift.