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Surgical Ward 1

Causeway Hospital, 4 Newbridge Road, Coleraine, Northern Ireland, BT52 1HS

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Access Guide

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Getting To The Hospital (Causeway Hospital Building)

  • By Road View
    • From the South East take the A26 towards Coleraine. The hospital is located off the A26 just before Coleraine.
      From the South take the A29 towards Coleraine. At Drumcroon Road roundabout take the second exit to continue along the A29 towards Coleraine. Continue along the A29, straight across 2 roundabouts. After the second roundabout the hospital is signed. At the next roundabout take the 3rd exit onto the A26 and take the left hand lane. The hospital is on the left.
      From the West take the A37 towards Coleraine. At Drumcroon Road roundabout take the second exit to proceed onto the A29 towards Coleraine. Continue along the A29, straight across 2 roundabouts. After the second roundabout the hospital is signed. At the next roundabout take the 3rd exit onto the A26 and take the left hand lane. The hospital is on the left.
      From the North West take the A2 towards Coleraine. On the outskirts of the town turn right onto the B201 (Wheatsheaf Road) towards Garvagh (A29) and the ring road. Proceed straight across the first roundabout and take the second exit at the next roundabout onto the A29 onto the ring road. Continue straight across the next roundabout, after which the hospital is signed. At the next roundabout take the 3rd exit onto the A26 and take the left hand lane. The hospital is on the left.
      From the North East take the B17 towards Coleraine. Continue along the B17 to the outskirts of Coleraine. At the Bushmills Road roundabout take the 1st exit onto the ring road. Continue along the ring road straight across the next roundabout. At the next roundabout take the 1st exit onto the A26 and take the left hand lane. The hospital is on the left.
    • There are 2 open air car parks around the Causeway Hospital Site.
      The main car park is located directly in front of the main entrance and contains Blue Badge bays.
      There is a barrier system in place to enter and exit the car parks.
      Payment machines are located at the main entrance inside the foyer and also outside the Emergency Department entrance.
  • By Bus View
    • Ulster Bus route 319b stops at the on site bus stop for the hospital.
      There is an additional bus stop on the access road to the site.
      Ulster Bus routes 171 and 178 stop at this bus stop.
    • There is an onsite bus stop.
    • The bus stop is located to the left of the main entrance, between the access road and the drop off point.
    • The bus stop is not sheltered and there is no seating.
    • The route to the hospital may require assistance due to dropped kerbs.
      The hospital main entrance is visible from the bus stop.
      There is a path leading from the bus stop to cross the main car park drop off/pick up area.
      The main car park drop off/pick up area may be busy and traffic moves from left to right.
      The bus stop is approximately 16m from the main entrance.
  • By Train View
    • The nearest train station is Coleraine Rail Station, approximately 2.0km away.
      There are several taxi services that run from the station.
      By bus the 319b service runs from the station to the hospital.
  • Useful Links View

Getting Help and Assistance (Causeway Hospital Building)

  • To see the hospital map please click here (opens new tab).
  • There is not a Patient Advice and Liaison Service (PALS) at the hospital.
  • There are not volunteers available for help and assistance at the hospital.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact a member of staff.
  • Comments View
    • The meet and greet volunteers are not at either hospital at present due to COVID-19, no date has been set for their return.

Hospital Parking (Car Park Number 1)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located in front of the building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 333cm x 470cm.
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located in front of the main entrance.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park and at the payment machines in the hospital building.
    • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
    • Parking is not free for Blue Badge holders.
    • Payment machines are located in the atrium.
    • There is not a payment machine at a convenient height for wheelchair users.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 26m (28yd 1ft) from the main entrance.
  • Comments View
    • There is a low kerb along the entire length of the drop off point.

Getting To (Surgical Ward 1)

  • Surgical Ward 1 is/are located on the first floor of the hospital.
  • Access to Surgical Ward 1 is via the main entrance.
  • Enter the hospital via the main entrance.
    Proceed straight ahead.
    To the rear of the atrium turn right and proceed along the right hand corridor of the building.
    The main lifts are located on the left.
    Take the lift to the first floor.
    On exiting the lift turn left and proceed along the corridor.
    Continue past Medical Ward 1 and the Medical Assessment Unit.
    Surgical Ward 1 is located on the right.
  • There is step free access to Surgical Ward 1.
  • Surgical Ward 1 is approximately 60m from the main lifts.
  • There is a/are manual, double door(s) which may be difficult to open between the main lifts and the department/service.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 166cm (5ft 5in).
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 200cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically (away from you).
    • The door(s) is/are double width.
    • The width of the door opening is 183cm.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.
  • Comments View
    • There is a third set of doors.
    • The doors open away from you (push).
    • The doors are heavy.
    • The door width is 182cm.
    • There is a fourth set of doors.
    • The doors open automatically.
    • The door width is 192cm.
    • Please note that due to Covid-19 restrictions, the left hand side of the entrance is used for entering the hospital and the right hand side of the entrance is used for exiting the hospital.
    • There are hand sanitisers located at this entrance.
    • There is a hand sanitiser located at the second set of doors, between the entrance and exit doors, and another located between the third and fourth sets of doors, on the left and right hand sides of the entrance area.
    • There is clear signage for collection and drop off of wheelchairs.

Other Floors (Central Stairs)

  • Stairs View
    • Signs indicating the location of the stairs are not clearly visible from the entrance.
    • The floors which are accessible by stairs are G, 1.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor of the building are provided on landings.
    • The lighting levels are good.
  • Comments View
    • These stairs are spiral and the going varies from 21cm to 45cm.
    • Currently the stairways are designated either as Up or Down only to comply with social distancing measures.
    • The stairways are clearly signed to which direction they can be used.
    • There are 3 additional stairways along the main corridors.

Lift (Main Lifts (Lifts 3 and 4))

  • There is a lift for public use.
  • The lift is located to the rear right of the atrium.
  • Signs indicating the location of this lift are clearly visible from the entrance.
  • The lift is approximately 25m (27yd 1ft) from the main entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, 1.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is fair.
  • The colour contrast between the external lift control plate and the wall is fair.
  • The clear door width is 108cm.
  • The dimensions of the lift are 167cm x 160cm.
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing assistance system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.
  • Comments View
    • There are 2 lifts in this location.
    • The lift surveyed was the right hand lift.
    • There is currently a maximum of 2 people allowed in the lift at any time.
    • There are hand sanitisers in the lift lobbies on both floors.
    • The hand sanitisers are located on the wall between both lifts at a height of 112cm.

Ward

  • Ward Information View
    • This is a/an surgical ward.
    • This is a shared ward.
    • There is/are 3 bay(s) available.
    • There is/are 4 side room(s) available.
    • There is/are 20 bed(s) on this ward in total.
  • Ward Access View
    • There is a/are door(s) leading into the ward.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 168cm (5ft 6in).
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 119cm (3ft 11in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 117cm (3ft 10in).
    • There is a door release button when exiting.
    • The height of the door release button is 123cm (4ft).
    • There is level access throughout the ward.
    • There is no clear signage on the ward.
    • The type of flooring is vinyl/laminate.
    • There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
    • There is some flooring on the ward which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The lighting levels are good.
  • Reception/Nurses' Station View
    • The height of the Nurses' Station desk is 110cm.
    • There is a lowered section.
    • The height of the lowered section of the desk is 72cm.
    • There is not a hearing assistance system available at the desk.
  • Relatives' Room View
    • There is not a relatives' room for the ward.
  • Example Side Room View
    • There are no side rooms available with an accessible ensuite.
  • Ward Features and Patient Facilities View
    • A hearing assistance system is not available on the ward.
    • The ward does not play background music.
    • There is a chair with armrests on both sides.
    • A mobile hoist is available on the ward.
    • There are washroom facilities for patients on the ward.
    • There are toilet facilities for patients on the ward.
  • Visitor Facilities View
    • There are no accessible toilet facilities on the ward for visitors.
    • There are no standard toilet facilities on the ward for visitors.
  • Visiting Times View
    • There are set visiting times for the ward.
    • Visiting times are 14:00 to 15:00, 15:00 to 16:00, 19:00 to 20:00 and 20:00 to 21:00.
      Due to the Covid-19 pandemic there is limited visiting available due to social distancing.
      Please contact the ward in advance to book a visiting time.
    • The visiting times are the same for each day.
  • Comments View
    • The hand sanitiser is located on the right hand wall beyond the entrance.

Day Room / Lounge Area

  • There is a day room/lounge area.
  • There is level access into the day room/lounge area.
  • The day room/lounge area is always open.
  • There is a/are door(s) into the day room/lounge area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 86cm (2ft 10in).
  • The type of flooring is wood.
  • There is a space for a wheelchair user to manoeuvre.
  • There is a mixture of seating with and without armrests.
  • No chairs are permanently fixed.
  • No tables are permanently fixed.
  • The distance between the floor and the lowest table is 41cm (1ft 4in).
  • The distance between the floor and the highest table is 68cm (2ft 3in).
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • There is a television.
  • Subtitles are not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.
  • Comments View
    • Due to the Covid-19 pandemic there are restrictions on the number of people allowed to use room.

Accessible Toilet(s)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located along the rear left corridor of the ward.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is written text signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door may be difficult to open.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 78cm.
    • The contrast between the internal door and wall is good.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 198cm x 138cm.
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The height of the light switch/pull cord is 117cm from floor level.
    • The lighting levels are good.
    • There is not a lateral transfer space.
    • There is a flush.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is fair.
    • There is an emergency alarm.
    • The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are nappy/incontinence items bin disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 160cm and 172cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • The toilet has a backrest.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is fair.
    • There is a wash basin.
    • The wash basin and tap(s) cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 86cm (2ft 10in).
    • There are no vertical wall-mounted grab rails at the wash basin.
    • The wash basin tap type is lever.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 106cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 131cm (4ft 4in).
    • The contrast between the towel dispenser and the wall is fair.
    • There is not a hand dryer.
  • Comments View
    • There is a height adjustable shower over the sink for hair washing.
    • The shower controls are lever twist.
    • A chair without armrests is in the facility.

Location of Toilet/Changing Facilities

  • Accessible toilet facilities are located on the ground floor in the atrium.
    The female accessible toilet is located on the right hand side.
    The male accessible toilet is located on the left hand side.
  • Female and male standard toilet facilities are located on the ground floor in the atrium.

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