Access Guide
Introduction
- Services / facilities within the building include a library, computers and study areas.
Opening Times
- Monday 08:00 - 20:00.
- Tuesday 08:00 - 20:00.
- Wednesday 08:00 - 20:00.
- Thursday 08:00 - 20:00.
- Friday 08:00 - 20:00.
- Saturday 09:00 - 17:00.
- Sunday 09:00 - 17:00.
Getting Here
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By Road
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- The Coach Lane Campus is located to the North East of the city of Newcastle, off the A1058 on Coach Lane.
- The University of Northumbria's parking partner APCOA manages parking at the University. University car parks are for the use of permit holders only and are subject to the parking regulations. Permits are available for visitors to the university with 48 hours' notice.
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By Bus
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- Coach Lane campus is served by the Number 1 bus from the Coach Lane Campus bus stop on Coach Lane. The bus is operated by Stagecoach.
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By Train
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- The Coach Lane Campus is approximately 4 miles from Newcastle Central Station, the city's main train station. Buses are available from the station to the campus.
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By Underground
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- Coach Lane Campus is approximately 1km from the Four Lane Ends metro station.
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Useful Links
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- To see the university's webpage for travel and parking information please use this link.
- To view the web page described above click here (opens in new tab).
- For more information on city buses please use this link.
- To view the web page described above click here (opens in new tab).
Useful Information
- To see more information on the Security Department please click here (opens new tab).
- Telephone Number: 0191 227 3999 (General) / 0191 227 3200 (Dedicated Emergency Line).
- Email: [email protected].
- Security staff are first aid trained and part of the fire response team. A free Safe Zone App is available to download to mobile phones for Staff and Students for quick response to emergency situations. Security staff are based in Sutherland House at the City Campus and in the Clinical Skills building at Coach Lane Campus.
- To see more information on Student Support and Wellbeing please click here (opens new tab).
- Telephone Number: 0191 227 4127.
- Email: [email protected].
- To see more information on Disability and Dyslexia Support please click here (opens new tab).
- Telephone Number: 0191 227 4127.
- Email: [email protected].
- To see more information on Admissions please click here (opens new tab).
- Telephone Number: 0191 349 5600.
- Email: [email protected].
- To see more information on Accommodation please click here (opens new tab).
- Telephone Number: 0191 227 4209.
- Email: [email protected].
- Staff receive Disability Equality Training.
Site/Campus Car Park
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Car Park
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- The car park is located in front of the building.
- The nearest building(s) to this car park is/are F Block.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is tarmac.
- Designated Blue Badge parking bays are available.
- The Blue Badge bay(s) is/are clearly marked and signposted.
- There is/are 7 designated Blue Badge parking bay(s) within this car park.
- The dimensions of the designated parking bay(s) are 334cm x 480cm (10ft 11in x 15ft 9in).
- The dimensions of the designated bays do not vary in size.
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Charges and Restrictions
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- This car park can be used by permit holders.
- Parking charges apply for all users.
- Signs are provided to give information on parking charges/restrictions.
- Signs are clearly presented.
- Payment machines are located throughout the car park.
- There is not a payment machine at a convenient height for wheelchair users.
- There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
- Payment can be made by phone.
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Drop Off Point
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- There is a designated drop off point in this car park.
- There is a dropped kerb from the drop off point.
- The dropped kerb does not have tactile paving.
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Car Park Access
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- There is ramped access to the car park from the F Block.
- This car park is not clearly signposted from the F Block.
- The nearest designated bay is 14m (15yd 11in) from the F Block main entrance.
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Comments
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- There are bollards between the car park and the main entrance.
- The minimum width between the bollards is 113cm.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the building.
- There is ramped/sloped access at this entrance.
- The bell is in a suitable position to allow wheelchair users to gain access.
- The bell is at a height of 130cm.
- A key card is required for access at this entrance.
- The card reader/lock is in a suitable position to allow wheelchair users to gain access.
- There is a canopy or recess which provides weather protection at this entrance.
- The main door(s) open(s) automatically (towards you).
- The door(s) is / are double.
- The width of the door opening is 132cm (4ft 4in).
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Second Set of Doors
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- There is a second set of doors.
- The door(s) open(s) automatically (towards you).
- The door(s) is / are double.
- The width of the door opening is 132cm (4ft 4in).
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is easy.
- The ramp is permanent.
- There is a level landing at the top of the ramp.
- The ramp does have handrails.
- The handrails are on the right going up.
Outside Access (Rear Entrance)
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Entrance
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- This information is for the entrance located at the rear of the building.
- There is step free access at this entrance.
- The bell is in a suitable position to allow wheelchair users to gain access.
- There is a canopy or recess which provides weather protection at this entrance.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are push pad activated.
- The door(s) is / are double (with one leaf locked).
- The width of the door opening is 89cm (2ft 11in).
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Second Set of Doors
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- There is a second set of doors.
- The door(s) open(s) automatically (towards you).
- The door(s) is / are push pad activated.
- The door(s) is / are double (with one leaf locked).
- The width of the door opening is 89cm (2ft 11in).
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Comments
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- A key card is required for access after 21.00.
Outside Access (Cafe Entrance)
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Entrance
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- This information is for the entrance located at the rear of the building.
- There is step free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are push pad activated.
- The door(s) is / are single.
- The width of the door opening is 82cm (2ft 8in).
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Reception (Library)
- Library Reception is located to the right as you enter through the main entrance.
- The desk is 6m (6yd 1ft) from the main entrance.
- The reception area is clearly visible from the entrance.
- There is step free access to this reception area.
- The lighting levels in the reception area are medium.
- The reception desk/counter is low (76cm or lower).
- There is not a clear knee recess beneath the low counter.
- The desk is staffed.
- There is not a hearing assistance system.
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Comments
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- There are barriers and a gate located to the left of the reception desk to access the library.
- The barriers are controlled by a key card.
- The height to the key card reader is 97cm.
- The width of the barriers is 54cm.
- There is a gate to allow wheelchair access.
- The gate is controlled by reception staff.
- The gate opens automatically (away from you).
- The width of the gate is 100cm.
- There are also barriers to exit the library.
- The details of the exit barriers are the same as the entry barriers.
Getting Around
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Access
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- There is step free access throughout the building via lift(s).
- There are not doors in corridors which have to be opened manually.
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Getting Around
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- There is not clear signage for building facilities/areas in the foyer/reception area.
- There is no directional signage at key points of circulation routes.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is high colour contrast between the walls and floor in all areas.
- The lighting levels are good.
- This building does not play background music.
- There is not a hearing assistance system.
Eating and Drinking
- The following information is for the cafe.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 4m (4yd 1ft) from the main entrance.
- The distance between the floor and the lowest table is 51cm (1ft 8in).
- The distance between the floor and the highest table is 73cm (2ft 5in).
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are not available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold snacks.
Library
- This library does not have a regular supply of books in Braille.
- This library does not have a regular supply of books in large print.
- This library does not have a regular supply of books in audio format.
- There is an ordering service.
- The library does have computers with accessible software.
- Auxiliary aids are available for computer users.
- A height adjustable table and height adjustable chair is / are available.
- Equipment available for people with a visual impairment includes text-to-speech software and image magnifiers.
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Comments
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- Books can be requested in alternative formats.
Self-Service Machines
- The library has 4 self-service machines.
- The self-service machines are located beyond the reception desk.
- The self-service machines are approximately 8m from the reception desk.
- One of the self-service machines is placed at a lower level.
- The self-service machines are touchscreen.
- The height to the top of the touchscreen is 160cm.
- The height to the scanner is 104cm.
- The height to the counter is 103cm.
- The height to the top of the touchscreen for the lower self-service machine is 146cm.
- The height to the scanner for the lower self-service machine is 76cm.
- The height to the counter for the lower self-service machine is 75cm.
Student Advice and Support Pods
- There are 3 student advice and support pods on the ground floor of the library, opposite the self-service machines.
- The doors to the student advice and support pods are sliding.
- The doors are heavy.
- The width of the door opening is 78cm.
- The pods have 2 desks.
- The height to the higher desk is 70cm.
- The height to the lower desk is 39cm.
- There is a computer on the higher desk.
- The height to the top of the monitor is 128cm.
Other Floors
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Steps
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- The floors which are accessible by stairs are G, 1 and 2.
- The stairs are located in the main corridor the left as you pass the Student Advice and Support Pods.
- The stairs are approximately 32m from the main entrance.
- There are 15+ steps between floors.
- The lighting levels are medium.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
Lift
- There is a lift for public use.
- The lift is located in the main corridor, the the left as you pass the Student Advice and Support Pods.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 1 and 2.
- Wall mounted information boards are provided at lift landings.
- The lift is approximately 32m (34yd 2ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The lift does not have a hearing loop system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lighting level in the lift is medium.
Toilet with Adaptations
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 30m (32yd 2ft) from the main entrance.
- This accessible toilet is located in the main corridor to the left as you pass the Student Advice and Support Pods.
- There are identical accessible toilets in the same location on the first and second floors.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door is heavy.
- The dimensions of the accessible toilet are 195cm x 255cm (6ft 5in x 8ft 4in).
- There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 188cm (6ft 2in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency pull cord alarm in the cubicle.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are female sanitary, non-infectious waste and open waste paper bin disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 52cm (1ft 8in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 110cm (3ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 105cm (3ft 5in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 76cm (2ft 6in).
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Colour Contrast and Lighting
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- There is a high colour contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The toilet seat colour contrast is good.
- The contrast between the walls and floor is fair.
- The lighting levels are medium.
Standard Toilet(s)
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Location of Standard Toilet(s)
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- There are male and female standard toilets facilities on all floors.
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Standard Toilet Surveyed
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- A male standard toilet was surveyed.
- The toilet surveyed is located in the corridor leading off the main rear corridor at the rear right of the building.
- There is a female standard toilet in the same location.
- The standard toilet surveyed is approximately 38m from the main entrance.
- There is not a/are not cubicle(s) suitable for ambulant disabled people in the standard toilet(s) surveyed.
- Lighting levels in the standard toilet surveyed are good.