Access Guide
Introduction
- Services / facilities within the building include Accommodation Blocks A, B, C, D, E, F, G, H, I, J and K.
Opening Times
- The venue is open 24hrs.
Opening Times (Main Reception)
- Reception is staffed 24 hours per day.
Getting Here
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By Road
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- Trinity Square is located in Gateshead, between the A184 and A167.
- Car parking is available underneath the Trinity Square building, and is managed by the University of Northumbria's student accommodation partner, Sodexo.
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By Bus
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- Trinity Square is served by the Loop 94, Loop 94A, Saltwell Park 53, X24, and X34 buses from High Street, Gateshead.
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By Train
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- Trinity Square is approximately 2 miles from Newcastle Central Station, the city's main train station. Buses and metro are available from the station to the halls of residence.
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By Underground
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- Trinity Square is approximately half a mile from the Gateshead Interchange bus and metro station.
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Useful Links
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- To see the university's webpage for travel and parking information please use this link.
- To view the web page described above click here (opens in new tab).
Useful Information
- To see more information on the Security Department please click here (opens new tab).
- Telephone Number: 0191 227 3999 (General) / 0191 227 3200 (Dedicated Emergency Line).
- Email: [email protected].
- Security staff are first aid trained and part of the fire response team. A free Safe Zone App is available to download to mobile phones for Staff and Students for quick response to emergency situations. Security staff are based in Sutherland House at the City Campus and in the Clinical Skills building at Coach Lane Campus.
- To see more information on Student Support and Wellbeing please click here (opens new tab).
- Telephone Number: 0191 227 4127.
- Email: [email protected].
- To see more information on Disability and Dyslexia Support please click here (opens new tab).
- Telephone Number: 0191 227 4127.
- Email: [email protected].
- To see more information on Admissions please click here (opens new tab).
- Telephone Number: 0191 349 5600.
- Email: [email protected].
- To see more information on Accommodation please click here (opens new tab).
- Telephone Number: 0191 227 4209.
- Email: [email protected].
- Staff receive Disability Equality Training.
Site/Campus Car Park (Trinity Square Accommodation Car Park)
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Car Park
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- The car park is located underneath the main building.
- The nearest building(s) to this car park is/are Trinity Square Accommodation Building.
- The car park type is underground.
- The car park does not have a height restriction barrier.
- The car park surface is tarmac.
- Designated Blue Badge parking bays are available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 10+ designated Blue Badge parking bay(s) within this car park.
- The dimensions of the designated parking bay(s) are 435cm x 620cm (14ft 3in x 20ft 4in).
- The dimensions of the designated bays do not vary in size.
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Charges and Restrictions
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- This car park can be used by staff, students and visitors.
- There are no parking charges that apply on the day.
- Signs are not provided to give information on parking charges/restrictions.
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Drop Off Point
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- There is not a designated drop off point in this car park.
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Car Park Access
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- There is sloped access to the car park from the car park entrance.
- This car park is not clearly signposted from the car park entrance.
- The nearest designated bay is 8m (8yd 2ft) from the car park entrance.
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Comments
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- There is a dropped kerb from the nearest Blue Badge bay to the car park entrance. The dropped kerb has tactile paving (photograph 4).
Outside Access (Car Park Entrance to Blocks A, B and C)
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Entrance
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- This information is for the entrance located in the car park.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 107cm (3ft 6in).
- A key card is required for access at this entrance.
- The height of the card reader/lock is 109cm (3ft 7in).
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 110cm (3ft 7in).
Outside Access (High Street Entrance to Blocks A, B and C)
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Entrance
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- This information is for the entrance located on the High Street.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 108cm (3ft 7in).
- A key card is required for access at this entrance.
- The height of the card reader/lock is 106cm (3ft 6in).
- There is not a canopy or recess which provides weather protection at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 107cm (3ft 6in).
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Ramp/Slope
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- There is a ramp/slope at this entrance.
- The ramp/slope is located to the left and right as you face the entrance.
- The ramp/slope gradient is steep.
- There is not a level landing at the top of the ramp.
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Comments
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- This entrance gives access to the lift lobby area of the building.
- The slope to the right of the entrance is moderate (photographs 3 and 4).
- The slope to the left of the entrance is easy (photographs 5 and 6).
Outside Access (Ellison Walk Entrance to Blocks A, B and C)
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Entrance
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- This information is for the entrance located to the side of the building on Ellison Walk.
- There is step free access at this entrance.
- A key card is required for access at this entrance.
- The card reader/lock is not in a suitable position to allow wheelchair users to gain access.
- There is a canopy or recess which provides weather protection at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 162cm (5ft 4in).
Outside Access (Second Floor Tesco Car Park Entrance to Blocks A, B and C)
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Entrance
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- This information is for the entrance located on the second floor, leading from Tesco Trinity Square Car park.
- There is stepped access at this entrance.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 108cm (3ft 7in).
- A key card is required for access at this entrance.
- The height of the card reader/lock is 116cm (3ft 10in).
- The main door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 174cm (5ft 9in).
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Step(s)
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- There is a / are step(s) at this entrance.
- The step(s) is / are located in the doorway.
- There is / are 1 step(s) to access the entrance.
- The step(s) is / are clearly marked.
- The step(s) is / are shallow (2cm - 10cm).
- The steps do not have handrails.
Outside Access (Accommodation Blocks Courtyard to Main Reception Entrance)
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Entrance
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- This information is for the entrance located in the accommodation blocks courtyard, at the rear of Blocks A, B and C.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a canopy or recess which provides weather protection at this entrance.
- The main door(s) open(s) automatically (away from you).
- The door(s) is / are double.
- The width of the door opening is 210cm (6ft 11in).
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Ramp/Slope
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- There is a ramp/slope at this entrance.
- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is slight.
- The ramp does have handrails.
- The handrails are on both sides.
Other Floors (Stair 22 from Ellison Walk)
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Steps
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- The floors which are accessible by stairs are G, 1, 2, 3, 4 and 5.
- The stairs are located ahead as you enter the Ellison Walk entrance.
- The stairs are approximately 12m from the Ellison Walk entrance.
- There are 15+ steps between floors.
- There are manual, heavy, single doors to access the stairwell on the third floor and on the fifth floor.
- The lighting levels are medium.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
Other Floors (Blocks A, B and C Car Park Entrance/High Street Entrance)
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Steps
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- The floors which are accessible by stairs are 0, 1, 2, 3, 4 and 5.
- The stairs are located at the rear of the entrance lobby on the left as you enter through the High Street entrance.
- The stairs are approximately 8m from the High Street entrance.
- There are 15+ steps between floors.
- There are manual, heavy, single doors to access the stairwell on the first floor, on the second floor, on the third floor and on the fifth floor.
- The lighting levels are medium.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
Lift (Blocks A, B and C Car Park/High Street Entrance Lift)
- There is a lift for public use.
- The lift is located in the lobby area of the Car Park/High Street entrances.
- The lift is a standard lift.
- The floors which are accessible by this lift are 0, 1, 2, 3 and 5.
- Wall mounted information boards are not provided at lift landings.
- There are manual, heavy, single doors to access the lift lobby on the fifth floor.
- The weight limit for the lift is 1000kg.
- The lift is approximately 3m (3yd 10in) from the car park entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 108cm x 127cm (3ft 7in x 4ft 2in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The lift does not have a hearing loop system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The controls for the lift are not within 90cm - 120cm from the floor.
- The lift controls are between 86cm and 114cm.
- The lighting level in the lift is medium.
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Comments
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- As you enter through the High Street entrance, the furthest lift covers all floors.
- The nearest lift goes to 1, 2, 3 and 5.
- The nearest lift does not have separate entry and exit doors.
- There is not a level 4.
Lift (Ellison Walk Lift)
- There is a lift for public use.
- The lift is located ahead as you enter the Ellison Walk entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are 3 and 5.
- Wall mounted information boards are not provided at lift landings.
- There are manual, heavy, single doors to access the lift lobby on all floors.
- The weight limit for the lift is 100 kg.
- The lift is approximately 12m (13yd 4in) from the Ellison Walk entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 107cm x 210cm (3ft 6in x 6ft 11in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The lift does not have a hearing loop system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The controls for the lift are not within 90cm - 120cm from the floor.
- The lift controls are between 85cm and 101cm.
- The lighting level in the lift is medium.
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Comments
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- This lift only stops at floors 3 and 5.
- There is a steep slope to access the lift on floor 5.
- There is an easy slope to access the lift on floor 3.
- The width of the lift access ramps is 102cm.
- There is an easy slope in the lift lobby doorway on floor 3.
- The width of the slope in the lift lobby doorway is 108cm.
Reception (Main Reception)
- Main Reception is located in the lobby on the fifth floor.
- The desk is 11m (12yd 1in) from the lift.
- Clear signage for the reception area is not visible from the entrance.
- There is step free access to this reception area, via lift.
- The lighting levels in the reception area are medium.
- The reception desk/counter is medium height (77cm - 109cm).
- There is a low section of the counter (76cm or below) available.
- There is not a clear knee recess beneath the low counter.
- The desk is staffed.
- There is not a hearing assistance system.
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Comments
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- There are 2 sofas in the reception area.
- The sofas do have armrests.
Getting Around (Blocks A, B and C)
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Access
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- There is step free access throughout the building via lift(s).
- There are doors in corridors which have to be opened manually.
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Getting Around
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- There is not clear signage for building facilities/areas in the foyer/reception area.
- There is no directional signage at key points of circulation routes.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is high colour contrast between the walls and floor in the majority of corridors.
- The lighting levels are varied.
- This building does play background music.
- Music is played in the reception area.
- There is not a hearing assistance system.
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Comments
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- Some of the seating in the small common room is accessed by 1 medium height step (shown in photograph 9)
- There is a small kitchenette area in the large common room (shown in photograph 18).
- The height of the worktop is 92cm.
- The height of the sink is 93cm.
- The taps are lever mixer.
- There is a freestanding microwave and kettle on the worktop.
- There is fridge.
- The height to the handle of the fridge is 136cm.
Fitness Suite
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Access to Fitness Suite
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- The fitness suite is located towards the rear of Blocks A, B and C on the fifth floor.
- The fitness suite is 26m (28yd 1ft) from the lift.
- There is step free access to the fitness suite.
- Level access is by lift.
- There are doors into the fitness suite.
- The doors open away from you (push).
- The doors are double.
- The doors are heavy.
- The opening is 158cm wide.
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Comments
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- The doors are operated by key card.
- The height of the key card reader is 115cm.
Outside Access (Block E Entrance)
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Entrance
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- This information is for the entrance located in the quad, at the front of E Block.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a canopy or recess which provides weather protection at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 108cm (3ft 7in).
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Ramp/Slope
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- There is a ramp/slope at this entrance.
- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is slight.
- The ramp does have handrails.
- The handrails are on both sides.
Inside Access (Block E)
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music.
- The lighting levels are medium.
Other Floors (Block E)
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Steps
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- The floors which are accessible by stairs are 5, 6, 7, 8, 9 and 10.
- The stairs are located on the left as you enter the block.
- The stairs are approximately 3m from the Block E entrance.
- There are 15+ steps between floors.
- There are manual, heavy, single doors to access the stairwell on all floors.
- The lighting levels are medium.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- There are similar staircases in all blocks. The highest floor is floor 13.
Lift (Block E)
- There is a lift for public use.
- The lift is located ahead on the left as you enter the block.
- The lift is a standard lift.
- The floors which are accessible by this lift are 5, 6, 7, 8, 9 and 10.
- Wall mounted information boards are provided at lift landings.
- There are manual, heavy, single doors to access the lift lobby on all floors.
- The weight limit for the lift is 1000kg.
- The lift is approximately 6m (6yd 1ft) from the Block E entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 89cm (2ft 11in).
- The dimensions of the lift are 108cm x 208cm (3ft 7in x 6ft 10in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The lift does not have a hearing loop system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The controls for the lift are not within 90cm - 120cm from the floor.
- The lift controls are between 86cm and 119cm.
- The lighting level in the lift is medium.
Accommodation (Flat 94-1 E Block)
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Location of Accessible Accommodation
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- The establishment provides 10 accessible accommodation facilities with an ensuite and/or separate accessible bathroom.
- This information refers to Flat 94.
- The accessible facilities are located on the ground floor, to the rear right of the building.
- There is level access from an accessible entrance.
- The room number viewed was 94.
- The width of the door to the room is 85cm (2ft 9in).
- The dimensions of the clear floor space are 240cm x 500cm (7ft 10in x 16ft 5in).
- The bed is 65cm high.
- The measurement between the bed base and floor is 31cm (1ft).
- Light switches are within 120cm (4ft) from floor level.
- There is a functional emergency alarm in the room.
- Other accessible facilities available in the bedroom are a vibrating fire alarm and flashing fire alarm beacon.
- Assistance dogs are welcome to stay with residents in accessible accommodation.
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Accessible Bathroom
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- The information relates to the ensuite.
- The dimensions of the bathroom are 240cm x 250cm (7ft 10in x 8ft 2in).
- The door opens outwards.
- The width of the door to the bathroom is 110cm.
- The door weight is heavy.
- There is not a functional emergency alarm in the bathroom.
- It is tied up and out of reach (higher than 10cm (4") from floor).
- The door is locked by a twist lock.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm in height.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The height of the wash basin is 74cm (2ft 5in).
- There is a mixer tap.
- The tap type is lever.
- There is a lateral transfer space.
- The measurement of lateral transfer space is 178cm (5ft 10in).
- As you face the toilet pan the transfer space is on the right.
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- Wall mounted grab rails are available for the toilet.
- As you face the toilet pan the wall mounted grab rails are on both sides.
- There are mirrors.
- The mirrors are not placed at a lower level or at an angle for ease of use.
- Disposal facilities are available.
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Bath and Shower
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- There is not a bath.
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Wheel In Shower
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- There is a wheel in shower.
- The shower head height is adjustable.
- The type of shower controls used are twist/turn.
- The shower seat is flip-down.
- The shower seat height is 48cm (1ft 7in).
- There are handrails available for the shower.
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Colour contrast and lighting in accessible rooms
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- The colour contrast between the external room door and wall is medium.
- The colour contrast between the walls and floor is medium.
- The colour contrast between the internal room door and wall is medium.
- The colour contrast between external ensuite / bathroom door and wall is low.
- The lighting levels are medium.
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Colour contrast and lighting in accessible bathroom
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- The colour contrast between the internal bathroom door and wall is low.
- The colour contrast between the walls and floor in the bathroom is high.
- The colour contrast between the dropdown rails and wall is high.
- The colour contrast between the grab rails and wall is high.
- Lighting levels are medium.
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Auxiliary Aids - General
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- Some of the rooms have auxiliary aids for people with sensory impairments.
- Available auxiliary aids include flashing alarms and vibrating pillows.
- Flashing fire alarms are in rooms.
- Vibrating fire alarms are in rooms.
- The accommodation does not provide other auxiliary aids for people with mobility impairments.
- Assistance dogs are welcome to stay with residents in standard rooms.
- There is / are 0 accessible room(s) with a bath.
- There is / are 10 accessible room(s) with a wheel in shower.
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Ground Floor Rooms
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- Ground floor rooms do have level access.
- None of these rooms are accessed by platform lift.
- Adjoining rooms are not available.
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Standard Rooms on Other Floors
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- There are standard rooms on other floors.
- The other floors can be accessed by lift.
- There is level access to standard rooms on other floors.
- Adjoining rooms are not available.
E Block Ground Floor Shared Kitchen
- The kitchen is located at the rear right of E block on the ground floor.
- The height of the worktops is 92cm.
- There are no low level worktops.
- There is a sink.
- The height of the sink is 92cm.
- The sing has twist turn mixer taps.
- There is a built in cooker.
- The height to the top of the cooker controls is 85cm.
- The height of the hob is 92cm.
- There is an extractor fan above the cooker.
- The height of the extractor fan is 166cm to the controls.
- There is a washing machine.
- The height to the top of the washing machine controls is 79cm.
- There is a tumble dryer.
- The height to the top of the tumble dryer controls is 78cm.
- There is a dishwasher.
- The height to the top dishwasher control is 80cm.
- There is a fridge freezer.
- The height of fridge handle is 62cm.
- The height of the freezer handle is 56cm.
- There is a microwave placed on the work surface.
- The height of the top control on the microwave is 112cm.
- There is seating in the kitchen area.
- Some of the seating does have armrests.
Standard Shower (Blocks A, B and C)
- Shower facilities are available.
- The shower(s) surveyed is/are located towards the rear of Blocks A, B and C, next to the standard toilets.
- There is level access to the services from the shower facilities.
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Comments
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- The shower head is height adjustable.
- The shower controls are twist/turn.
- The shower tray creates a deep step.
Toilet with Adaptations (Blocks A, B and C)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 26m (28yd 1ft) from the lift.
- This accessible toilet is located towards the rear of Blocks A, B and C on the fifth floor, opposite the Fitness Suite.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 106cm (3ft 6in).
- The door is heavy.
- The dimensions of the accessible toilet are 148cm x 228cm (4ft 10in x 7ft 6in).
- There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 82cm (2ft 8in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency pull cord alarm in the cubicle.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are female sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is not a toilet roll holder.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 84cm.
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Colour Contrast and Lighting
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- There is a high colour contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The toilet seat colour contrast is good.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Standard Toilet(s) (Blocks A, B and C)
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Location of Standard Toilet(s)
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- There are male and female standard toilets facilities on the fifth floor.
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Standard Toilet Surveyed
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- A male standard toilet was surveyed.
- The toilet surveyed is located towards the rear of Blocks A, B and C on the fifth floor, next to the accessible toilet.
- There is a female standard toilet in the same location.
- There is step free access to the standard toilet(s) surveyed from the entrance.
- The standard toilet surveyed is approximately 29m from the lift.
- There is not a/are not cubicle(s) suitable for ambulant disabled people in the standard toilet(s) surveyed.
- Lighting levels in the standard toilet surveyed are good.