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Pharmacy Dispensery

Nottingham City Hospital, Purple Zone, Nottingham University Hospitals NHS Trust, Hucknall Road, Nottingham, NG5 1PB

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Access Guide

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Introduction

  • Pharmacy Dispensery is located in the Purple Zone North Corridor, N12 area.

Getting To The Hospital

  • By Road View
    • Nottingham City Hospital is located in the North of the city.
      From the M1 leave at Junction 26 to take the A610 towards the city centre.
      Join the A6514 heading North, follow the road, and the entrance to the hospital will be on the left at the roundabout.
    • There are several open air car parks situated around the site.
      Some of which are specifically for staff or Blue Badge holders only.
  • By Bus View
    • There are several bus services run by Nottingham City Transport that stop at the site.
      There is a Medilink Bus that runs from Phoenix Park, Hucknall Tram, Queen’s Drive Park and Ride or QMC.
    • There is an onsite bus stop.
    • There are bus stops located off Hucknell and Valley Road.
    • The bus stops are sheltered, and the majority have fixed seating.
    • The route from the bus stops to the hospital buildings are via tarmac paths, some of which are uneven.
      There are road crossings, which have dropped kerbs, with most having tactile paving.
  • By Train View
    • Bullwell Station is the closest station to the hospital and is approximately 1.2 miles or 1.9km from the hospital.
      Nottingham Station is approximately 4 miles or 6.4km from the hospital.
      Services which stop at the station are Cross Country, East Midlands and Northern Rail.
  • By Tram View
    • There is not a tram stop on site, however you can use the tram to get to Wilkinson Street and then connect with the free Medilink Bus to City Hospital.
  • Useful Links View

Getting Help and Assistance

  • To see the hospital map please click here (opens new tab).
  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located in the Green Zone on the ground floor, S6 area.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 0800 052 1195.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found throughout the hospital and at the entrances to the hospital.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, different languages on request, voice recognition CD on request and audio on request.
  • There is an assistance dog toilet or toileting area on the hospital site.
  • The assistance dog toilet or toileting area is located left hand side of the Trust HQ building.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, tri wheel walkers, walking frames, walking sticks, mobile hoists, hoist slings, adjustable beds and crutches.
  • To obtain mobility aids please contact a nurse/doctor.
  • There is a Changing Places facility at this hospital which is located in area P3 of the Physiotherapy Corridor.

Hospital Parking (Purple Car Park)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located off North Road, accessed via Gate 4.
    • The car park type is open air/surface.
    • The car park does have a height restriction barrier.
    • The car park does have a barrier control system.
    • There is a touchscreen at the barrier.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac.
    • There is not a/are not Blue Badge parking bay(s) available.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are not clearly presented.
    • Payment signs are located at the entrance to the car park and at the payment machines in the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is not free for Blue Badge holders.
    • Payment machines are located at the side of the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is not clearly visible from the car park.
    • The route from the car park to the hospital entrance is clearly signposted.
  • Comments View
    • There are currently no charges for parking in this car park during the current Covid-19 pandemic.
    • There is also a small gravelled over-flow car park next to the Purple Car Park exit.
    • Both car parks are used by visitors and staff.

Hospital Parking (North Entrance - Blue Badge Holders Only)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located to the right of the North Entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 2 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 390cm x 500cm.
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are not parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located in front of the Blue Badge bays.
    • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 33m (36yd 3in) from the North Entrance.
  • Comments View
    • The distance from the nearest Blue Badge bay includes using the ramp to the right of the North Entrance.

Outside Access (North Entrance)

  • Entrance Details View
    • This information is for the entrance located on the North side of the hospital, in the Purple Zone.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped or stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There are bollards outside this entrance.
    • The minimum width between the bollards/wall is 186cm.
    • The bollard(s) has/have a good colour contrast to prevent them being hazardous to visually impaired people.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 119cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The automatic door(s) is/are push pad activated.
    • The door(s) is/are double width.
    • The width of the door opening is 144cm.
  • Ramp/Slope Details View
    • The ramp/slope is located on the right of the North Entrance.
    • The ramp/slope gradient is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The width of the ramp is 122cm.
    • The ramp/slope does bypass the step(s).
  • Step Details View
    • The step(s) is/are located in front of the entrance.
    • There is/are 4 step(s).
    • The step(s) is/are not clearly marked.
    • The step(s) is/are medium height (11cm - 17cm).
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides going up the step(s).
  • Comments View
    • The push pads to open the second set of doors are at a height of 100cm.
    • The ramp is quite long with no rest stops.
    • At the time of survey there were no wheelchairs available for patients to use.
    • There is a hand sanitiser and a face mask dispenser at the North Entrance reception desk.

Opening Times

  • Monday 09:00 - 18:00.
  • Tuesday 09:00 - 18:00.
  • Wednesday 09:00 - 18:00.
  • Thursday 09:00 - 18:00.
  • Friday 09:00 - 18:00.
  • Saturday 09:00 - 13:00.
  • Sunday 10:00 - 13:00.

Level Change (North Corridor)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located n the main corridor and leading to the service(s) .
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.

Outside Access (Pharmacy Entrance)

  • This information is for the entrance located in the Purple Zone North Corridor, N12 area.
  • There is level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The width of the door opening is 70cm (2ft 4in).

Counter

  • The counter is 7m (7yd 1ft) from the unit entrance.
  • There is level access to the counter from the entrance.
  • There is not is a touchscreen.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is high.
  • There is a lowered section.
  • There is not a hearing assistance system.
  • Lighting levels are bright.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Route finding signage is not available.
  • The type of flooring in walkways and corridors is carpet.
  • The lighting levels are bright.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is 2m (2yd 7in) from the unit entrance.
  • There is level access into the waiting room / area.
  • There are not doors into the waiting room / area.
  • The type of flooring is carpet.
  • No chairs are permanently fixed.
  • Some chairs with armrests are available.
  • Announcements are in person.
  • The room does not have background music playing.
  • There is not a television.
  • Vending machines are not available.
  • There is not a play area or toys/books for a child to play with.
  • There is not space for an assistance dog to rest within the seating area.
  • Lighting levels are bright.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.
  • Comments View
    • The nearest adapted toilet is located by the north entrance.

Standard Toilet(s)

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