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Emergency Department - Green Area

Queen’s Medical Centre, Nottingham University Hospitals NHS Trust, Derby Road, Nottingham, NG7 2UH

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Access Guide

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COVID-19 Information

Introduction

  • Comments View
    • The Emergency Nurse Practitioner is located in the main corridor of the Emergency Department.

Getting To The Hospital

  • By Road View
    • The Queen’s Medical Centre is located on the Southwest side of the city.
      From the M1 leave at Junction 25 and take the A52 (Brian Clough Way) towards the city centre.
      At the roundabout go straight across and the entrance to the hospital will be on the right.
    • There are several open-air car parks situated around the site, some of which are specifically for staff or Blue Badge holders only.
  • By Bus View
    • There are various bus services that are run by Nottingham City Transport that stop at the site.
      There is a Medilink service that runs from the Queen’s Drive Park and Ride.
    • There is an onsite bus stop.
    • There are bus stops located off Derby Road and West Road.
    • The bus stops are sheltered, with the majority of them have fixed seating.
      There is space for a wheelchair user in the bus shelters.
    • The route from the bus stops to the hospital buildings are via tarmac paths, some of which are uneven.
      There are road crossings with have dropped kerbs, most of which have tactile paving.
      The routes are long with steep slopes.
  • By Train View
    • Nottingham Station is approximately 2 miles from the site.
      Services which stop at the station include; Cross Country, East Midlands and Northern Rail.
  • By Tram View
    • There is a tram stop on site (Queens Medical Centre).
      Trams run every 7 minutes during peak times.
      There is a bridge connecting the tram stop to B Floor of Queens Medical Centre.
      The bridge has a slight gradient.
  • Useful Links View

Getting Help and Assistance

  • To see the hospital map please click here (opens new tab).
  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on B Floor of the Central Block, in the corridor near X-Ray Outpatients.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 0800 183 0204.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected]
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found throughout the hospital and located at the entrances to the hospital.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, different languages on request, voice recognition CD on request and audio on request.
  • There is an assistance dog toilet or toileting area on the hospital site.
  • The assistance dog toilet or toileting area is located off East Road near the EENT building.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, tri wheel walkers, walking frames, walking sticks, mobile hoists, hoist slings, adjustable beds and crutches.
  • To obtain mobility aids please contact a nurse/doctor.
  • There is a Safe Place at this hospital which is located in the PALS Office.
  • There is a Changing Places facility at this hospital which is located on B Floor of the Central Block, in the corridor near West Block.

Opening Times

  • The venue is open 24hrs.

Parking (North Road)

  • The venue does not have its own car park.
  • On street marked Blue Badge bays are not available.
  • Clearly signed and / or standard marked parking bays are available.
  • The dimensions of the standard marked parking bays are 260cm x 490cm (8ft 6in x 16ft 1in).
  • Standard marked parking bays are located in North Road.
  • Comments View
    • The standard marked parking bays are for drop-off/pick-up only and waiting time is limited to 20 minutes, including Blue Badge holders.
    • There is a moderate slope on the pavement between North Road and the entrance.

Parking (East Block - Blue Badge Car Park)

  • The venue does have its own car park.
  • Parking is not free for Blue Badge holders.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 360cm x 610cm (11ft 10in x 20ft).
  • The nearest Blue Badge bay is 17m (18yd 1ft) from the Fracture Clinic entrance.
  • The furthest Blue Badge bay is 115m (125yd 2ft) from the Fracture Clinic entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
  • There is a designated drop off point.
  • The drop off point is located outside the Fracture Clinic, in the car park.
  • There is a dropped kerb from the drop off point.
  • There is not tactile paving on the dropped kerb.

Outside Access (Emergency Department Entrance)

  • This information is for the entrance located at the front of the hospital, off North Road.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 100cm (3ft 3in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 156cm (5ft 1in) wide.

Outside Access (Green Area)

  • This information is for the entrance located in the main corridor of the emergency department.
  • There is level access into the venue.
  • The main door(s) open away from you (push).
  • The doors are single width.
  • The door(s) is / are permanently held open.
  • The door opening is 88cm (2ft 11in) wide.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Route finding signage is not available.
  • The type of flooring in walkways and corridors is non slip.
  • Lighting levels are bright.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is 1m (3ft 3in) from the unit entrance .
  • There is level access into the waiting room / area.
  • There are not doors into the waiting room / area.
  • There is not room for a wheelchair user to manoeuvre.
  • The type of flooring is vinyl.
  • All chairs are permanently fixed.
  • Chairs with armrests are not available.
  • All tables are permanently fixed.
  • Announcements are in person.
  • The room does have background music playing.
  • There is not a television.
  • Vending machines are not available.
  • There is not a children's play area.
  • There is not space for an assistance dog to rest.
  • Lighting levels are bright.

Consultation / Treatment Room (Room C)

  • There are 7 consultation/treatment rooms available.
  • The room surveyed was Room C.
  • The consultation / treatment room is 7m (7yd 1ft) from the unit entrance.
  • There is level access to the consultation / treatment room.
  • There are doors into the consultation / treatment room.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 116cm (3ft 10in) wide.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is available.
  • The hoist is manual.
  • A sling is available.
  • The sling is attached by hook and loop.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair is not adjustable.
  • There are no chairs with armrests available.
  • A flashing alarm is not available.
  • A vibrating alarm is not available.
  • The room does not have background music playing.
  • Lighting levels are bright.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.
  • Comments View
    • An adapted toilet is available in the main corridor of the emergency department.

Standard Toilet(s)