You are on Introduction. Skip to the next section.

Introduction

• Related link Queen's Medical Centre Parking Guide.
• Https://www.accessable.co.uk/nottingham-university-hospitals-nhs-trust/queens-medical-centre/access-guides/queen-s-medical-centre-parking-guide
• Related link Eye Outpatient Clinic.
• Https://www.accessable.co.uk/nottingham-university-hospitals-nhs-trust/queens-medical-centre/access-guides/eye-outpatient-clinic

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• Comments View
  • The Eye Casualty and Laser Clinic Anaplastologist are located on the ground floor of the Eye, Ear, Nose and Throat Centre.
  • They can also be accessed from the Eye Outpatient Clinic.

You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • The Queen’s Medical Centre is located on the Southwest side of the city.
    From the M1 leave at Junction 25 and take the A52 (Brian Clough Way) towards the city centre.
    At the roundabout go straight across and the entrance to the hospital will be on the right.
  • There are several open-air car parks situated around the site, some of which are specifically for staff or Blue Badge holders only.
• By Bus View
  • There are various bus services that are run by Nottingham City Transport that stop at the site.
    There is a Medilink service that runs from the Queen’s Drive Park and Ride.
  • There is an onsite bus stop.
  • There are bus stops located off Derby Road and West Road.
  • The bus stops are sheltered, with the majority of them have fixed seating.
    There is space for a wheelchair user in the bus shelters.
  • The route from the bus stops to the hospital buildings are via tarmac paths, some of which are uneven.
    There are road crossings with have dropped kerbs, most of which have tactile paving.
    The routes are long with steep slopes.
• By Train View
  • Nottingham Station is approximately 2 miles from the site.
    Services which stop at the station include; Cross Country, East Midlands and Northern Rail.
• By Tram View
  • There is a tram stop on site (Queens Medical Centre).
    Trams run every 7 minutes during peak times.
    There is a bridge connecting the tram stop to B Floor of Queens Medical Centre.
    The bridge has a slight gradient.
• Useful Links View
  • For information on travelling by car and parking at Queens Medical Centre please follow the link.
  • To view the web page described above click here (opens in new tab).
  • For information on buses in Nottingham (Nottingham City Transport) please follow the link.
  • To view the web page described above click here (opens in new tab).
  • For detailed information on Nottingham Station (National Rail) please follow the link.
  • To view the web page described above click here (opens in new tab).
  • For information on trams in Nottingham (Nottingham Express Transit) please follow the link.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• To see the hospital map please click here (opens new tab).
• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located on B Floor of the Central Block, in the corridor near X-Ray Outpatients.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 0800 183 0204.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found throughout the hospital and located at the entrances to the hospital.
• Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, different languages on request, voice recognition CD on request and audio on request.
• There is an assistance dog toilet or toileting area on the hospital site.
• The assistance dog toilet or toileting area is located off East Road near the EENT building.
• Water bowls for assistance dogs are available on request.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs, tri wheel walkers, walking frames, walking sticks, mobile hoists, hoist slings, adjustable beds and crutches.
• To obtain mobility aids please contact a nurse/doctor.
• There is a Safe Place at this hospital which is located in the PALS Office.
• There is a Changing Places facility at this hospital which is located on B Floor of the Central Block, in the corridor near West Block.

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• Useful Links View
  • PALS link (new tab) - click here.
• Comments View
  • For PALS there is also an SMS contact for Deaf/Deafened/Hard of Hearing 07812 270 003.

You are on Introduction. Skip to the next section.

Introduction

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 07:00 - 23:00.
• Tuesday 07:00 - 23:00.
• Wednesday 07:00 - 23:00.
• Thursday 07:00 - 23:00.
• Friday 07:00 - 23:00.
• Saturday 07:00 - 23:00.
• Sunday 07:00 - 19:30.

You are on Parking (Eye, Ear, Nose and Throat Centre). Skip to the next section.

Parking (Eye, Ear, Nose and Throat Centre)

• The venue does have its own car park.
• Parking is not free for all users.
• The car park type is open air/surface.
• Parking spaces for Blue Badge holders cannot booked in advance.
• There is/are 9 Blue Badge parking bay(s) within the car park.
• The dimensions of the Blue Badge parking bay(s) are 290cm x 590cm (9ft 6in x 19ft 4in).
• The nearest Blue Badge bay is 10m (10yd 2ft) from the EENTC entrance.
• The furthest Blue Badge bay is 30m (32yd 2ft) from the EENTC entrance.
• The route from the car park to the entrance is accessible to a wheelchair user with assistance.
• Assistance may be required because there is/are slopes/ramps.
• The car park surface is tarmac.
• There is a dropped kerb between the car park and the venue.
• The dropped kerb does not have tactile paving.
• There is a road to cross between the car park and the entrance.
• The road is generally quiet.
• The car park does have a height restriction barrier.
• The maximum height is 350cm (11ft 6in).
• There is a designated drop off point.
• The drop off point is located outside the EENTC building, in the car park.
• There is a dropped kerb from the drop off point.
• There is not tactile paving on the dropped kerb.

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• Comments View
  • Please click here for parking charge information (link opens in new tab).
  • Drop-off parking is limited to 20 minutes.

You are on Outside Access (Eye, Ear, Nose and Throat Centre Entrance). Skip to the next section.

Outside Access (Eye, Ear, Nose and Throat Centre Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 144cm (4ft 9in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 154cm (5ft 1in).

You are on Outside Access (Clinic Entrance). Skip to the next section.

Outside Access (Clinic Entrance)

• This information is for the entrance located on the ground floor of the EENTC building.
• There is level access into the venue.
• The bell is not in a suitable position to allow wheelchair users to gain access.
• The intercom is not in a suitable position to allow wheelchair users to gain access.
• The main door(s) open towards you (pull).
• The doors are double width.
• The door(s) is / are heavy.
• The door opening is 169cm (5ft 7in) wide.

You are on Outside Access (Access From Eye Outpatients Clinic). Skip to the next section.

Outside Access (Access From Eye Outpatients Clinic)

• This information is for the entrance located in Waiting Area E.
• There is level access into the venue.
• The main door(s) open away from you (push).
• The doors are double width.
• The door(s) is / are heavy.
• The door opening is 160cm (5ft 3in) wide.

You are on Reception. Skip to the next section.

Reception

• There is level access to reception from the entrance.
• The reception desk is high (110cm+).
• The desk has a low (76cm or lower) section.
• The desk is generally staffed.
• The lighting levels are bright.
• There is not a hearing assistance system.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the desk.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is not a hearing assistance system.
• This venue does not play background music.
• Route finding signage is available.
• The type of flooring in walkways and corridors is carpet.
• The lighting levels are bright.

You are on Waiting Room / Area. Skip to the next section.

Waiting Room / Area

• There is a waiting room / area.
• The waiting room / area is 5m (5yd 1ft) from the clinic entrance.
• There is level access into the waiting room / area.
• There are not doors into the waiting room / area.
• The type of flooring is carpet.
• Some chairs are permanently fixed.
• Chairs with armrests are not available.
• No tables are permanently fixed.
• Announcements are in person.
• The room does not have background music playing.
• There is a television.
• Subtitles are not available.
• Vending machines are not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are medium.

You are on Consultation / Treatment Room (Triage). Skip to the next section.

Consultation / Treatment Room (Triage)

• There are 10 consultation/treatment rooms available.
• The room surveyed was Triage.
• The consultation / treatment room is 4m (4yd 1ft) from the clinic entrance.
• There is level access to the consultation / treatment room.
• There are doors into the consultation / treatment room.
• The main doors open away from you (push).
• The doors are single width.
• The doors are permanently held open.
• The door opening is 86cm (2ft 10in) wide.
• The type of flooring is vinyl.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair is not adjustable.
• All chairs have armrests available.
• The room does not have background music playing.
• Lighting levels are bright.

You are on Consultation / Treatment Room (Treatment Room). Skip to the next section.

Consultation / Treatment Room (Treatment Room)

• There are 10 consultation/treatment rooms available.
• The room surveyed was Treatment Room.
• The consultation / treatment room is 25m (27yd 1ft) from the clinic entrance.
• There is level access to the consultation / treatment room.
• There are doors into the consultation / treatment room.
• The main doors open away from you (push).
• Single width.
• The doors are permanently held open.
• The door opening is 86cm (2ft 10in) wide.
• The type of flooring is vinyl.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair is not adjustable.
• There are no chairs with armrests available.
• The room does not have background music playing.
• Lighting levels are bright.

You are on Consultation / Treatment Room (Laser 2a). Skip to the next section.

Consultation / Treatment Room (Laser 2a)

• There are 10 consultation/treatment rooms available.
• The room surveyed was Laser 2a.
• The consultation / treatment room is 22m (24yd) from the clinic entrance .
• There is level access to the consultation / treatment room.
• There are doors into the consultation / treatment room.
• The main doors open away from you (push).
• The doors are single width.
• The doors are heavy.
• The door opening is 76cm (2ft 6in) wide.
• The type of flooring is vinyl.
• There is room for a wheelchair user to manoeuvre.
• There is a chair.
• No chairs are permanently fixed.
• The chair is adjustable.
• All chairs with armrests available.
• A flashing alarm is not available.
• A vibrating alarm is not available.
• The room does not have background music playing.
• Lighting levels are bright.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is located just beyond the reception desk.
  • This accessible toilet is 15m (16yd 1ft) from the clinic entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The dimensions of the accessible toilet are 180cm x 150cm (5ft 11in x 4ft 11in).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is not a lateral transfer space.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The towel dispenser is 122cm (4ft) high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The toilet roll holder is 113cm (3ft 8in) high.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a medium colour contrast between the internal door and wall.
  • The contrast between the external door and wall is poor.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the grab rails and wall is fair.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Shared Toilet(s) View
  • The unisex toilets are located just beyond the reception desk.
  • Unisex toilets are 15m (16yd 1ft) from the clinic entrance.
  • Inside the venue, there is level access to the unisex toilet.
  • Lighting levels are bright.