Access Guide
COVID-19 Information
- The information in this section was taken in February 2021.
- Unless the Trust have asked you to come into the hospital to see your clinician in person, all outpatient appointments are being replaced by telephone or video consultations.
- Car parking charges have resumed for patients and visitors, effective from 11th January.
- There have been no changes to the access to the hospitals.
- Hand sanitising stations are available throughout.
- There is clear signage inside to help with social distancing.
- There are protective clear screens located at desks/counters.
- Toilets are available.
- You will now need to wear a surgical face mask at all times inside the hospitals.
- For more information about the measures in place for Covid-19 please click here (new tab) .
- For more information about the measures in place for Covid-19 please click here (new tab) .
Introduction
- Related link Main Entrance and Central Area.
- Http://www.disabledgo.info/AccessGuide.asp?VenueID=219392&TownID=2167
- Related link Main Patient and Visitor Car Park.
- Http://www.disabledgo.info/AccessGuide.asp?VenueID=219374&TownID=2167
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- The General Office is located on B floor in the Central Area of the hospital.
Getting To The Hospital
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By Road
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- The Queen’s Medical Centre is located on the Southwest side of the city.
From the M1 leave at Junction 25 and take the A52 (Brian Clough Way) towards the city centre.
At the roundabout go straight across and the entrance to the hospital will be on the right. - There are several open-air car parks situated around the site, some of which are specifically for staff or Blue Badge holders only.
- The Queen’s Medical Centre is located on the Southwest side of the city.
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By Bus
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- There are various bus services that are run by Nottingham City Transport that stop at the site.
There is a Medilink service that runs from the Queen’s Drive Park and Ride. - There is an onsite bus stop.
- There are bus stops located off Derby Road and West Road.
- The bus stops are sheltered, with the majority of them have fixed seating.
There is space for a wheelchair user in the bus shelters. - The route from the bus stops to the hospital buildings are via tarmac paths, some of which are uneven.
There are road crossings with have dropped kerbs, most of which have tactile paving.
The routes are long with steep slopes.
- There are various bus services that are run by Nottingham City Transport that stop at the site.
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By Train
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- Nottingham Station is approximately 2 miles from the site.
Services which stop at the station include; Cross Country, East Midlands and Northern Rail.
- Nottingham Station is approximately 2 miles from the site.
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By Tram
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- There is a tram stop on site (Queens Medical Centre).
Trams run every 7 minutes during peak times.
There is a bridge connecting the tram stop to B Floor of Queens Medical Centre.
The bridge has a slight gradient.
- There is a tram stop on site (Queens Medical Centre).
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Useful Links
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- For information on travelling by car and parking at Queens Medical Centre please follow the link.
- To view the web page described above click here (opens in new tab).
- For information on buses in Nottingham (Nottingham City Transport) please follow the link.
- To view the web page described above click here (opens in new tab).
- For detailed information on Nottingham Station (National Rail) please follow the link.
- To view the web page described above click here (opens in new tab).
- For information on trams in Nottingham (Nottingham Express Transit) please follow the link.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- To see the hospital map please click here (opens new tab).
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located on B Floor of the Central Block, in the corridor near X-Ray Outpatients.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 0800 183 0204.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected]
- There are volunteers available for help and assistance at the hospital.
- Volunteers can be found throughout the hospital and located at the entrances to the hospital.
- Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, different languages on request, voice recognition CD on request and audio on request.
- There is an assistance dog toilet or toileting area on the hospital site.
- The assistance dog toilet or toileting area is located off East Road near the EENT building.
- Water bowls for assistance dogs are available on request.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs, tri wheel walkers, walking frames, walking sticks, mobile hoists, hoist slings, adjustable beds and crutches.
- To obtain mobility aids please contact a nurse/doctor.
- There is a Safe Place at this hospital which is located in the PALS Office.
- There is a Changing Places facility at this hospital which is located on B Floor of the Central Block, in the corridor near West Block.
- Useful Links View
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- For PALS there is also an SMS contact for Deaf/Deafened/Hard of Hearing 07812 270 003.
Opening Times
- Monday 08:30 - 17:00.
- Tuesday 08:30 - 17:00.
- Wednesday 08:30 - 17:00.
- Thursday 08:30 - 17:00.
- Friday 08:30 - 17:00.
- Saturday Closed.
- Sunday Closed.
Parking (Main Entrance Car Park)
Outside Access (Main Entrance)
Reception
- The desk/counter is 15m (16yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The desk/counter is staffed.
- The lighting levels are bright.
- There is not a hearing assistance system.
- There is not a bell to attract attention.
- There is sufficient space to write or sign documents on the desk/counter.
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- A hearing assistance system has been ordered.
Accessible Toilet
- An adapted toilet is available in the central area opposite the office.
Standard Toilet(s)
- Standard toilets and baby changing facilities are available in the central area.