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NatWest

Nottingham University Hospitals NHS Trust, Queen’s Medical Centre Campus, Derby Road, Nottingham, NG7 2UH

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Access Guide

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Introduction

Getting To The Hospital

  • By Road View
    • The Queen’s Medical Centre is located on the southwest side of the city. From the M1 leave at junction 25 to take the A52 Brian Clough Way towards the city centre. At the roundabout go straight across and the entrance to the hospital will be on you right.
    • There are several open air car parks situated around the site. Some of which are specifically for staff or Blue Badge holders only.
  • By Bus View
    • There are varies bus services that are run by Nottingham City Transport that stop at the site.
      There is a Medibus that runs from the Queen’s Drive Park and Ride.
    • There is an onsite bus stop.
    • There are bus stops located off Derby Road and West Road.
    • The bus stops are sheltered, and the majority have fixed seating. There is room for a wheelchair in the bus shelter.
    • The route from the bus stops to the hospital buildings are by tarmac paths, some of which are uneven. There are road crossings, which have dropped kerbs, and most have tactile paving. The routes are long with steep slopes.
  • By Train View
    • Nottingham Station is approximately 2.5 miles from the site. Services which stop at the station as Cross Country, East Midlands and Northern Rail.
  • By Tram View
    • There is a tram stop on site (Queens Medical Centre). Trams run every 7 minutes during peak times.
      There is a bridge connecting the tram stop to B Floor of Queens Medical Centre. The bridge has a slight gradient.
  • Useful Links View

Getting Help and Assistance

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on B Floor in the Central Block, in the corridor near X-Ray Outpatients.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 0800 183 0204.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected]
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found throughout the hospital and located at the entrances to the hospital.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, different languages on request, voice recognition CD on request and audio on request.
  • There is an assistance dog toilet or toileting area on the hospital site.
  • The assistance dog toilet or toileting area is located off East Road near the EENT building.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, tri wheel walkers, walking frames, walking sticks, mobile hoists, hoist slings, adjustable beds and crutches.
  • To obtain mobility aids please contact a nurse/doctor.
  • There is a Safe Place at this hospital which is located PALS Office.
  • There is a Changing Places facility at this hospital which is located on B Floor of the Central Block, in the corridor near West Block.

Opening Times

  • Monday 09:30 - 15:30.
  • Tuesday 09:30 - 15:30.
  • Wednesday 09:30 - 15:30.
  • Thursday 09:30 - 15:30.
  • Friday 09:30 - 15:30.
  • Saturday Closed.
  • Sunday Closed.

Parking (Main Entrance Car Park)

Outside Access (Main Entrance)

Outside Access (Natwest Entrance)

  • This information is for the entrance located in the central area of the hospital.
  • There is level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are permanently held open.
  • The door opening is 90cm (2ft 11in) wide.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • The type of flooring in walkways and corridors is carpet and non slip.
  • Lighting levels are bright.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.
  • Comments View
    • Adapted toilets are available in the central area of the hospital.

Standard Toilet(s)