Skip to main content

Spinal Outpatients

Queen’s Medical Centre, Nottingham University Hospitals NHS Trust, Derby Road, Nottingham, NG7 2UH

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

  • Comments View
    • Spinal Outpatients is located on A Floor of East Block.
    • Easiest access is via the Fracture Clinic.
    • .

Getting To The Hospital

  • By Road View
    • The Queen’s Medical Centre is located on the southwest side of the city.
      From the M1 leave at junction 25 and take the A52 (Brian Clough Way) towards the city centre.
      At the roundabout go straight across and the entrance to the hospital will be on your right.
    • There are several open air car parks situated around the site. Some of which are specifically for staff or Blue Badge holders only.
  • By Bus View
    • There are various bus services that are run by Nottingham City Transport that stop at the site.
      There is a Medibus that runs from the Queen’s Drive Park and Ride.
    • There is an onsite bus stop.
    • There are bus stops located off Derby Road and West Road.
    • The bus stops are sheltered, and the majority have fixed seating. There is room for a wheelchair in the bus shelter.
    • The route from the bus stops to the hospital buildings are by tarmac paths, some of which are uneven. There are road crossings, which have dropped kerbs, and most have tactile paving. The routes are long with steep slopes.
  • By Train View
    • Nottingham Station is approximately 2.5 miles from the site. Services which stop at the station include; Cross Country, East Midlands and Northern Rail.
  • By Tram View
    • There is a tram stop on site (Queens Medical Centre). Trams run every 7 minutes during peak times.
      There is a bridge connecting the tram stop to B Floor of Queens Medical Centre. The bridge has a slight gradient.
  • Useful Links View

Getting Help and Assistance

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on B Floor in the Central Block, in the corridor near X-Ray Outpatients.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 0800 183 0204.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected]
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found throughout the hospital and located at the entrances to the hospital.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, different languages on request, voice recognition CD on request and audio on request.
  • There is an assistance dog toilet or toileting area on the hospital site.
  • The assistance dog toilet or toileting area is located off East Road near the EENT building.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, tri wheel walkers, walking frames, walking sticks, mobile hoists, hoist slings, adjustable beds and crutches.
  • To obtain mobility aids please contact a nurse/doctor.
  • There is a Safe Place at this hospital which is located PALS Office.
  • There is a Changing Places facility at this hospital which is located on B Floor of the Central Block, in the corridor near West Block.

Opening Times

  • Monday 08:00 - 18:00.
  • Tuesday 08:00 - 18:00.
  • Wednesday 08:00 - 17:30.
  • Thursday 08:00 - 17:30.
  • Friday 08:00 - 16:00.
  • Saturday Closed.
  • Sunday Closed.

Parking (East Block - Blue Badge Car Park)

Outside Access (Fracture Clinic Entrance)

Level Change (Fracture Clinic Entrance)

Outside Access (Main Entrance)

Lift (East Block)

Other Floors (East Block)

  • Steps View
    • The floors which are accessible by stairs are A-B-C-D-E.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.

Outside Access (Spinal Outpatients Entrance)

  • This information is for the entrance located on A floor of East Block.
  • There is level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single (with a locked extension leaf).
  • The door(s) is / are heavy.
  • The width of the door opening is 108cm (3ft 7in).

Reception

  • The desk is 1m (3ft 3in) from the unit entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high (110cm+).
  • The desk does not have a low (76cm or lower) section.
  • The desk is staffed.
  • The lighting levels are bright.
  • There is not a hearing assistance system.
  • There is not a prescription box.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the desk.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Route finding signage is available.
  • The type of flooring in walkways and corridors is carpet.
  • The lighting levels are bright.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is 1m (3ft 3in) from the unit entrance.
  • There is level access into the waiting room / area.
  • There are not doors into the waiting room / area.
  • The type of flooring is carpet.
  • No chairs are permanently fixed.
  • All chairs have armrests.
  • Announcements are in person.
  • The room does not have background music playing.
  • There is a television.
  • Subtitles are not available.
  • Vending machines are not available.
  • There is a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are bright.

Waiting Room / Area (Children's Waiting Area)

  • There is a waiting room / area.
  • The waiting room / area is approximately 4m from the unit entrance.
  • There is level access into the waiting room / area.
  • There is a/are door(s) into the waiting room / area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 130cm (4ft 3in).
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • Some chairs are permanently fixed.
  • Some chairs with armrests are available.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is a flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are bright.

Consultation / Treatment Room (Examination Room)

  • There is / are 10 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Examination Room.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 88cm (2ft 11in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is not available.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • All chairs have armrests available.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are bright.

Consultation / Treatment Room (Consulting Room 1)

  • The name / number of the room surveyed was; Consulting Room 1.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 88cm (2ft 11in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • A hoist is not available.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is/are adjustable.
  • All chairs have armrests available.
  • The room does not have background music playing.
  • Lighting levels are bright.

Accessible Toilet

  • There is not an/are not accessible toilet(s) within this venue designated for public use.
  • Comments View
    • Accessible toilets are available in the Fracture Clinic next door.

Standard Toilet(s)