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Ward C54

Queen’s Medical Centre, Nottingham University Hospitals NHS Trust, Derby Road, Nottingham, NG7 2UH

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Access Guide

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Introduction

Getting To The Hospital

  • By Road View
    • The Queen’s Medical Centre is located on the southwest side of the city.
      From the M1 leave at junction 25 and take the A52 (Brian Clough Way) towards the city centre.
      At the roundabout go straight across and the entrance to the hospital will be on your right.
    • There are several open air car parks situated around the site. Some of which are specifically for staff or Blue Badge holders only.
  • By Bus View
    • There are various bus services that are run by Nottingham City Transport that stop at the site.
      There is a Medibus that runs from the Queen’s Drive Park and Ride.
    • There is an onsite bus stop.
    • There are bus stops located off Derby Road and West Road.
    • The bus stops are sheltered, and the majority have fixed seating. There is room for a wheelchair in the bus shelter.
    • The route from the bus stops to the hospital buildings are by tarmac paths, some of which are uneven. There are road crossings, which have dropped kerbs, and most have tactile paving. The routes are long with steep slopes.
  • By Train View
    • Nottingham Station is approximately 2.5 miles from the site. Services which stop at the station include; Cross Country, East Midlands and Northern Rail.
  • By Tram View
    • There is a tram stop on site (Queens Medical Centre). Trams run every 7 minutes during peak times.
      There is a bridge connecting the tram stop to B Floor of Queens Medical Centre. The bridge has a slight gradient.
  • Useful Links View

Getting Help and Assistance

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on B Floor in the Central Block, in the corridor near X-Ray Outpatients.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 0800 183 0204.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected]
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found throughout the hospital and located at the entrances to the hospital.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, different languages on request, voice recognition CD on request and audio on request.
  • There is an assistance dog toilet or toileting area on the hospital site.
  • The assistance dog toilet or toileting area is located off East Road near the EENT building.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, tri wheel walkers, walking frames, walking sticks, mobile hoists, hoist slings, adjustable beds and crutches.
  • To obtain mobility aids please contact a nurse/doctor.
  • There is a Safe Place at this hospital which is located PALS Office.
  • There is a Changing Places facility at this hospital which is located on B Floor of the Central Block, in the corridor near West Block.

Opening Times

  • Monday 14:30 - 20:30.
  • Tuesday 14:30 - 20:30.
  • Wednesday 14:30 - 20:30.
  • Thursday 14:30 - 20:30.
  • Friday 14:30 - 20:30.
  • Saturday 14:30 - 20:30.
  • Sunday 14:30 - 20:30.

Parking (Eye, Ear, Nose and Throat Car Park)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 9 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 290cm x 590cm (9ft 6in x 19ft 4in).
    • The nearest Blue Badge bay is 30m (32yd 2ft) from the south block entrance.
    • The furthest Blue Badge bay is 75m (82yd 1in) from the south block entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is a road to cross between the car park and the entrance.
    • The road is generally quiet.
    • The car park does have a height restriction barrier.
    • The maximum height is 350cm (11ft 6in).
    • There is not a designated drop off point.
  • Comments View

Outside Access (South Block Entrance)

  • This information is for the entrance located next to the EENTC car park.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 128cm (4ft 2in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 150cm (4ft 11in) wide.

Level Change (South Block Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.

Other Floors (South Block)

  • Steps View
    • The floors which are accessible by stairs are U-A-B-C-D-E.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.

Lift (South Block)

  • There is a lift for public use.
  • The lift is located just beyond the south block entrance.
  • The lift is 12m (13yd 4in) from the south block entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are U-A-B-C-D-E.
  • The clear door width is 106cm (3ft 6in).
  • The dimensions of the lift are 158cm x 205cm (5ft 2in x 6ft 9in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.

Outside Access (Ward C54 Entrance)

  • This information is for the entrance located on Floor C of South Block.
  • There is level access into the venue.
  • Level access is via lift.
  • The intercom is in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 150cm (4ft 11in).

Reception

  • The desk is 4m (13ft 1in) from the ward entrance .
  • There is level access to reception from the entrance.
  • The reception desk is low height.
  • The desk is generally staffed.
  • Lighting levels are bright.
  • There is not a hearing assistance system.
  • There is not a touch screen.
  • There is not a prescription box.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the desk.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Route finding signage is available.
  • Some pictorial signage is available.
  • The type of flooring in walkways and corridors is non slip.
  • Lighting levels are bright.

Ward

  • There is level access to the ward.
  • The ward is unisex.
  • There are 4 bays available.
  • There are 4 side rooms available.
  • The area / room / bay surveyed was Yellow Bay.
  • The area / room / bay is 16m (17yd) from the ward entrance .
  • There are not doors to the bay / side room.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre between beds.
  • All beds are adjustable.
  • All beds have bedside storage.
  • Bedside services available are television, telephone and radio.
  • These services are chargeable.
  • A hoist is available.
  • The hoist is manual.
  • A sling is available.
  • The sling is attached by hook and loop.
  • There is an accessible toilet for visitors to use on the ward.
  • There is a standard toilet for visitors to use on the ward.
  • There is a bathroom on the ward.
  • Lighting levels are bright.
  • A flashing alarm is not available.
  • A vibrating alarm is not available.

Washroom

  • Washroom Details View
    • The accessible washroom surveyed has a wheel in shower, a toilet and a wash basin.
    • The accessible washroom surveyed is approximately 5m from the ward entrance.
    • There is step free access to the accessible washroom surveyed once inside the ward.
    • This is a shared accessible washroom.
    • The accessible washroom is for the sole use of disabled people.
    • There is pictorial signage on or near the accessible washroom door.
    • The accessible washroom door(s) open(s) inwards and outwards.
    • The door(s) is/are locked by a locking handle.
    • The door(s) is/are heavy to open.
    • The width of the door opening is 80cm (2ft 7in).
    • The dimensions of the accessible washroom are 225cm x 280cm (7ft 5in x 9ft 2in).
    • The accessible washroom does have an unobstructed minimum turning space of 150cm x 150cm.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
    • There is a mirror.
    • There is a tall mirror, with suitable specifictions, for ease of use.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 79cm.
    • The tap type is lever. It is not a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • Disposal facilities are available.
    • The accessible washroom has a non-slip floor.
  • Toilet Details View
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a rail with a padded back rest.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 120cm.
    • There is a flush on the transfer side.
    • There are dropdown rails on both sides of the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
  • Shower Details View
    • There is a wheel in shower.
    • The shower head is height adjustable.
    • The shower control type is twist/turn.
    • There is a flip down/tip up seat for the shower.
    • The height of the flip down/tip up or fixed seat is 44cm (1ft 5in).
    • There are wall-mounted grab rails available.
  • Colour Contrast and Lighting View
    • The colour contrast between the external accessible washroom door and wall is good.
    • The colour contrast between the internal accessible washroom door and wall is good.
    • The colour contrast between the dropdown rail(s) and wall is poor.
    • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is poor.
    • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is poor.
    • The toilet seat colour contrast is poor.
    • The colour contrast between the shower wall-mounted grab rails and wall is poor.
    • The colour contrast between the accessible washroom floor and walls is poor.
    • Lighting levels are bright.
  • Comments View
    • Two more adapted shower rooms are available.

Accessible Bathroom

  • There are accessible bathrooms available.
  • Location and access View
    • The bathroom is unisex.
    • The bathroom is for the sole use of disabled people.
    • There is pictorial signage on or near the accessible bathroom door.
    • The accessible bathroom is 5m (5yd 1ft) from the ward entrance.
    • There is level access to the accessible bathroom.
  • Features and dimensions View
    • A key is not required for the accessible bathroom.
    • The door opens inwards and outwards.
    • The door is locked by a locking handle.
    • The width of the door is 80cm (2ft 7in).
    • The door weight is heavy.
    • The dimensions of the bathroom are 255cm x 280cm (8ft 4in x 9ft 2in).
    • The bathroom has a non slip floor.
    • Floor manoeuvring space is clear in the bathroom.
  • Position of fixtures View
    • There is a lateral transfer space.
    • The lateral transfer space is 120cm (3ft 11in).
    • As you face the toilet pan the transfer space is on the right.
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
  • Features and dimensions View
    • There is not a functional emergency alarm available.
    • It is out of reach (higher than 10cm (4") from floor).
    • Disposal facilities are available in the cubicle.
    • There is a coat hook.
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is 79cm (2ft 7in) high.
    • The tap type is lever.
    • There is not a mixer tap for the sink.
    • There are mirrors in the accessible bathroom.
    • Mirrors are placed at a lower level or at an angle for ease of use.
  • Bath details View
    • There is not a bath.
  • Wheel in shower details View
    • There is a wheel in shower.
    • The shower head height is adjustable.
    • The shower control type is twist/turn.
    • The shower seat is flip down.
    • The flip down or fixed seat height is 44cm (1ft 5in).
    • There are handrails available.
  • Colour contrast and lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is poor.
    • The lighting levels are bright.
  • Comments View
    • Two more adapted shower rooms are available.

Standard Bathroom

  • The bathroom is unisex.
  • The standard bathroom is 16m (17yd) from the ward entrance.
  • There is level access from an accessible entrance.
  • Lighting levels are bright.
  • The facilities available in the standard bathroom include a bath with shower and an emergency cord.

Standard Toilet(s)