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Centre for the Health of the Elderly - Newcastle West

Campus for Ageing and Vitality, Westgate Road, Newcastle Upon Tyne, NE4 6BE

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Access Guide

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Getting Here

Getting Help and Assistance

  • A member of staff trained in BSL skills is not normally on duty.
  • The alternative formats documents can be provided in include; Braille on request, large print on request and different languages on request.
  • There is not a wheelchair to borrow to use around the building.
  • Water bowls for assistance dogs are available.
  • There is not a/are not hearing assistance system(s) available.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located opposite building 10.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 3 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 390cm x 520cm (12ft 10in x 17ft 1in).
    • The nearest Blue Badge bay is 33m (36yd 3in) from the main entrance.
    • The furthest Blue Badge bay is 60m (65yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is a road to cross between the car park and the entrance.
    • The road is generally quiet.
    • The car park does not have a height restriction barrier.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking and Drop-off Details View
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is a designated drop off point.
    • The drop off point is located at the front of the building.
  • Comments View
    • Blue Badge holders must report car registration and Blue Badge numbers to department receptions, or by calling 0191 223 1353, or by emailing [email protected] within 24 hours of using a space here.

Getting To (Older People Community Treatment Team - Newcastle West)

  • Older People Community Treatment Team - Newcastle West is/are located on the first floor.
  • Access to Older People Community Treatment Team - Newcastle West is via the Building 10 main entrance.
  • From the main entrance take a slight left to the main entrance lift.
    Take the lift to the first floor.
    On exiting the lift, turn right and follow the corridor for approximately 10 metres where the office area begins.
  • There is step free access, via lift, to Older People Community Treatment Team - Newcastle West.
  • Older People Community Treatment Team - Newcastle West is approximately 10m from the lift.
  • Wayfinding signage is not provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (Building 10 - Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 135cm (4ft 5in).
    • There is an intercom.
    • The height of the intercom is 145cm (4ft 9in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 115cm (3ft 9in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 126cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 127cm.
  • Ramp/Slope Details View
    • The ramp/slope is located leading up to the entrance.
    • The ramp/slope gradient is slight.
  • Comments View
    • There are intercoms to the wards to the right of the second set of doors.
    • The ward intercoms are 145cm high.

Lift (Main Entrance - Lift No. 36)

  • There is a lift for public use.
  • The lift is located to the left as you enter the Building 10 main entrance.
  • Signs indicating the location of this lift are clearly visible from the entrance.
  • The lift is approximately 8m (8yd 2ft) from the Building 10 main entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G and 1.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is medium.
  • The colour contrast between the external lift control plate and the wall is low.
  • The clear door width is 130cm (4ft 3in).
  • The dimensions of the lift are 162cm x 268cm (5ft 4in x 8ft 10in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.

Other Floors (Main Entrance)

  • Stairs View
    • Signs indicating the location of the stairs are not clearly visible from the entrance.
    • There are manual, heavy, single doors to enter and exit the stairwell on all floors.
    • The floors which are accessible by stairs are G and 1.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor of the building are not provided on landings.
    • The lighting levels are moderate to good.

Entrance (Community Mental Health Team West)

  • This information is for the entrance located to the rear of the corridor.
  • The entrance area/door is clearly signed.
  • There is step-free access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are heavy.
  • The width of the door opening is 87cm.

Entrance (Community Mental Health Team North East)

  • This information is for the entrance located to the right of the corridor.
  • The entrance area/door is clearly signed.
  • There is step-free access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are heavy.
  • The width of the door opening is 87cm.

Area(s)

  • The facilities/services located in the first floor staff corridor include; single point of access, a seminar room, staff offices and staff toilets.
  • There is step-free access throughout the area.
  • There are doors in lobby areas/corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is carpet and vinyl.
  • Not all of the main walkway(s)/aisle(s) in the open plan office(s) are wide enough for wheelchair users to pass.
  • The following facilities in this area may not be accessible or usable for wheelchair users; photocopier(s).
  • The type of flooring in the open plan/communal areas is carpet and vinyl.
  • There is good colour contrast between the walls and floor in all areas.
  • Access to other floors/levels is via stairs and lift.
  • There are no height adjustable desks in this area.
  • There are some desks which are potentially accessible for wheelchair users in this area.
  • Seating in this area includes; chairs with armrests, chairs with no armrests and sofas.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is not consistent throughout the floor/area.
  • There is some overhead signage in this area .
  • Dementia friendly signage is not provided.
  • None of the doors in this area have Braille signage.
  • None of the doors in this area have tactile signage.
  • There is not background music in this area.
  • There is not a hearing assistance system in the communal areas of the building.

Toilet with Adaptations

  • There is not an/are not accessible toilet(s) for public use.

Standard Toilet(s)

  • There is/are 2 male to the left as you exit the lift.
  • There is/are 2 female to the left as you exit the lift.
  • There is/are 2 shared toilet(s) to the left as you exit the lift.
  • The type of signage on or near the standard toilet door(s) is pictorial.
  • Ambulant toilet cubicles are available in the shared standard toilet(s).
  • There is not a male standard toilet with a lowered urinal.
  • The wash basin tap types in standard toilets are lever.
  • The lighting levels are good in the male and female standard toilets.
  • Comments View
    • There are drop down grab rails on either side of the ambulant toilet.

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