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Olympia London Multi-storey Car Park

Hammersmith Road, Kensington, London, W14 8UX

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Access Guide

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Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • Disability awareness/equality training for staff is dependant on the event organiser.
  • Deaf awareness training for staff is dependant on the event organiser.
  • The availability of a member of staff trained in British Sign Language is dependant on the event organiser.
  • Documents available in large print are available depending on the event organiser.
  • There is not an assistance dog toilet or toileting area at the venue/near by.
  • Water bowls for assistance dogs are available depending on the event organiser.
  • There are mobility aids available.
  • The mobility aids available are manual wheelchairs.
  • To reserve a wheelchair please contact the venue on 020 7598 2411 in advance.
  • A returnable deposit, such as a driving licence will be required.
  • There is an adult changing bench in the first aid room (not plumbed in).
  • Customers wishing to use the changing bench should use the phone next to the door and speak to the control room. They will ensure that customers gain entry.

Getting Here

  • By Road View
    • The car park is located off Maclise Road. If you are using your Sat Nav the nearest postcode for the car park is W14 0NE.

Parking

  • Parking View
    • The venue does have its own parking facilities.
    • The car park is located off Maclise Road.
    • The car park type is multi storey.
    • The car park does have a height restriction barrier.
    • The maximum height of the restriction barrier is 200cm (6ft 7in).
    • The car park does have a barrier control system.
    • Controls at the barrier are within the range of 100cm to 110cm.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 15 designated Blue Badge parking bay(s) within the car park.
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do need to be booked in advance.
    • The dimensions of the Blue Badge parking bays are 515cm x 540cm and 510cm x 540cm. All of the Blue Badge parking bays are located on the ground floor of the car park.
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
    • On floors 1, 2, 3 and 4 the car park has a mezzanine level. There are 9 medium height steps with handrails on both sides which lead from the mezzanine level to the path leading to the stairs/lift. There is clear signage saying that there is not step-free access from the mezzanine levels to the lift.
  • Paying View
    • There are parking charges for the car park.
    • Parking is not free for visitors of the venue.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park and throughout the car park.
    • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is not free for Blue Badge holders.
    • To see the parking charges please click here (opens new tab).
    • Payment machines are located Payment machines are located at the pedestrian entrance/exit of the car park.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located at the rear of the ground floor lift lobby.
    • The floors which are accessible by stairs are G, 1, 2, 3, 4 and 5.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are good.

Lift

  • There is a lift for public use.
  • The lift is located at the rear of the ground floor lift lobby.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, 1, 2, 3, 4 and 5.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 115cm x 135cm (3ft 9in x 4ft 5in).
  • There are no separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are not within 90cm - 120cm from the floor.
  • The lift controls are within 115cm - 135cm from the floor.
  • There is a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • There is a/are similar lift(s) available.

Accessible Toilet(s)

  • The nearest accessible toilet(s) is/are located within the Olympia London venues.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located in the ground floor lift lobby.
    • There is step-free access to the female and male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is not available.
    • The wash basin tap type is sensor.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.

Ramp(s) or Slope(s) (Multi-storey Car Park Exit)

  • There is a ramp/slope located to the right after you exit the ground floor parking area.
  • The ramp/slope is used to access Olympia Way, which can be used to get to the Olympia London venues.
  • The gradient of the ramp/slope is steep.

How to get to the Olympia London Venues from Multi-storey Car Park