Access Guide
Opening Times
- Monday Closed.
- Tuesday Closed.
- Wednesday Closed.
- Thursday Closed.
- Friday Closed.
- Saturday Closed.
- Sunday Closed.
- Please click here for information on opening times.
Location
- The venue is in a pedestrian area.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is St Neots.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is Waitrose Car Park.
- The car park is located off Tan Yard.
- There is a/are Blue Badge parking bay(s) available within the car park.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- There are also Blue Badge bays in Market Place car park opposite the High Street entrance (as shown in photographs 5 and 6).
Outside Access (Mews Entrance)
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Entrance
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- This information is for the entrance located off Cross Keys shopping mall.
- There is ramped/sloped or stepped access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The width of the door opening is 77cm.
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Ramp/Slope
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- The ramp/slope is located in front of the Entrance.
- The gradient of the ramp/slope is steep.
- The ramp/slope is portable.
- Please contact a member of staff for use of the portable ramp.
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Step(s)
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- The step(s) is/are located in front of the Entrance.
- There is/are 1 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 7cm.
- There is not a/are not handrail(s) at the step(s).
Outside Access (High Street)
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Entrance
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- This information is for the entrance located on the High Street.
- There is ramped/sloped or stepped access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The width of the door opening is 92cm.
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Ramp/Slope
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- The ramp/slope is located in front and beyond the entrance.
- The gradient of the ramp/slope is steep.
- The ramp/slope is portable.
- Please contact a member of staff for use of the portable ramp.
- The width of the ramp/slope is 73cm (2ft 5in).
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Step(s)
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- The step(s) is/are located in front and beyond the entrance.
- There is/are 2 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 14cm.
- There is not a/are not handrail(s) at the step(s).
- The lighting levels at the step(s) are moderate to good.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout the venue.
- Motorised scooters are not welcomed in public parts of the venue.
- The lighting levels are varied.
Eating and Drinking
- The following information is for the restaurant.
- Full table service is available.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 2m (2yd 7in) from the Mews Entrance.
- The standard height for tables is 73cm.
- There is not ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is breakfast, brunch (day) - tapas (evening).
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Comments
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- There is also outdoor seating available in the Mews (as shown in photographs 9 and 10).
Step(s) (Lower Seating to Upper Seating Area)
- There is a/are step(s) located towards the middle of the restaurant.
- The step(s) is/are used to access upper seating area and toilets.
- There is/are 2 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 20cm.
- The going of the step(s) is/are between 30cm and 45cm.
- There is not a/are not handrail(s) at the step(s).
- The lighting levels at the step(s) are low.
Accessible Toilet (Ambulant - Upper Seating Area)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 14m (15yd 11in) from the Mews Entrance.
- This accessible toilet is located ahead and to the right, when entering the Mews Entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 76cm (2ft 6in).
- The door is easy to open.
- The dimensions of the accessible toilet are 102cm x 240cm (3ft 4in x 7ft 10in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is not a lateral transfer space.
- The tap type is lever.
- There is a mixer tap.
- There is not an emergency alarm.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and open waste paper bin disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 51cm (1ft 8in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is not a toilet roll holder.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 88cm (2ft 11in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are low to moderate.
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Comments
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- There is only level access to the toilet facilities from the Mews Entrance.
Standard Toilet(s) (Upper Seating Area)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located to the rear right of the venue.
- The shared toilet(s) is/are approximately 14m (15yd 11in) from the Main Entrance.
- Inside the venue, there is level access to the shared toilet(s).
- Lighting levels in the shared toilets are moderate to good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the first shared toilet on the left.
- The height of the baby change table once extended is 96cm (3ft 2in).
- Inside the venue, there is level access to the baby change facility.
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Comments
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- There is only level access to the toilet facilities from the Mews Entrance.
Additional Info
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.