Access Guide
Summary
- This is an inpatient unit.
Getting Here
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By Road
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- Keith Winter House is located on Keith Winter Close and can be accessed by the A45.
- Keith Winter House has its own car park for staff and visitors with one Blue Badge bay.
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By Bus
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- The nearest bus stop is located on Stourbridge Road with routes 90, 91, 114, 144A, 147, 318 and 322 operating here.
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By Train
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- The nearest train station is Barnt Green which is approximately 4.2 mile away.
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Useful Links
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- The link below are for the bus providers near Keith Winter House.
- To view the web page described above click here (opens in new tab).
- The link below are for the bus providers near Keith Winter House.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- A member of staff trained in BSL skills is not normally on duty.
- British Sign Language interpreters can be provided on request.
- Language interpreters can be provided on request.
- The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request and different languages on request.
- An assistance dog toilet area can be provided onsite.
- There is not a wheelchair to borrow to use around the building.
- Water bowls for assistance dogs are available.
- Home visits services are not available.
- There is free patient Wi-Fi access at this venue.
Parking
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Parking
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- The venue does have a dedicated car park.
- The car park is located at the front of the building.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 1 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 288cm x 477cm (9ft 5in x 15ft 8in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Paying
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- There are not parking charges for the car park.
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The entrance is clearly visible from the car park.
- The surface on the approach to the entrance is tarmac.
- The nearest designated Blue Badge parking bay is approximately 22m (24yd 2in) from the main entrance.
Bus Stop(s) and Drop-off Point(s)
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Bus Stop(s)
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- There is not an onsite bus stop.
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Drop-off Point(s)
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- There is not a/are not clearly marked onsite drop-off point(s).
Opening Times
- This service is open 24 hours.
Outside Access (Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the building.
- The entrance area/door is not clearly signed.
- There is step free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width but one door is locked.
- The door(s) is/are heavy.
- The width of the door opening is 80cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Comments
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- Both entrance doors can be opened by a member of staff if required.
- There is a doorbell which is 141cm high.
- There is push button to release the door to exit which is 91cm high.
Reception (Reception)
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Reception
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- The reception point is located to the left from the main entrance.
- The reception point is approximately 2m (2yd 7in) from the main entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is medium height (77cm - 109cm).
- There is sufficient space to write or sign documents on the counter.
- There is not a low section of the counter (76cm or below) available.
- There is not a bell to attract attention.
- There is not a hearing assistance system.
- There is a touch screen.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is carpet and vinyl/laminate.
- There is sufficient space for a wheelchair user to use the waiting area.
- There are seats with armrests on both sides.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
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Comments
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- The touchscreen is between 116cm and 138cm high.
Inside Access
- There is level access once inside.
- There is not a hearing assistance system.
- This venue does not play background music.
- Wayfinding signage is not available.
- Dementia friendly signage is provided.
- The type of flooring in walkways and corridors is carpet and vinyl/laminate.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.
Other Floors
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Stairs
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- Signs indicating the location of the stairs are not clearly visible from the entrance.
- The floors which are accessible by stairs are G,1.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The going of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are clearly marked.
- The steps do have handrails.
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is not a landing.
- The lighting levels are good.
Standard Toilet(s)
- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located on the ground and first floor.
- The female toilet(s) is/are approximately 22m (24yd 2in) from the main entrance.
- Inside the venue, there is level access to the female toilet(s).
- There is pictorial and written text signage on or near the toilet door.
- An ambulant toilet with wall mounted grab rails is not available.
- The tap type is twist/turn.
- There is not a flashing fire alarm beacon within the toilets.
- Lighting levels are good.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located on the ground floor and first floor.
- The male toilet(s) is/are approximately 7m (7yd 1ft) from the main entrance.
- Inside the venue, there is level access to the male toilet(s).
- There is pictorial and written text signage on or near the toilet door.
- An ambulant toilet with wall mounted grab rails is not available.
- The tap type is twist/turn.
- There is not a flashing fire alarm beacon within the toilets.
- Lighting levels are good.