You are on Summary. Skip to the next section.

Summary

• This is a community hospital.
• Services within the building include: Community Mental Health Team, Adult Day Hospital and Older Adult offices on the top floor.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • From the M40 leave at junction 11 onto the A422 towards Banbury. Take the second exit at the next two roundabouts. At the third roundabout take the third exit onto Southam Road. Continue straight ahead on the A361 through Banbury Town Centre. Take the second exit at the next roundabout. Horton General Hospital is located on the left and the Elms Centre is at the front of the hospital site.
  • There is a pay and display open air car park. Blue Badge holders can park for free.
• By Bus View
  • The nearest bus stop is located on Oxford Road at the front of Horton Hospital. Services B1, S4 Gold and X4 gold stop here.
• By Train View
  • The nearest train station is Banbury which is a 5 minute taxi ride away from the centre.
• Useful Links View
  • Please click on the link below for up to date bus times.
  • To view the web page described above click here (opens in new tab).
  • Please click on the links below for up to date train times.
  • To view the web page described above click here (opens in new tab).
  • To view the web page described above click here (opens in new tab).
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• A member of staff trained in BSL skills is normally on duty.
• Staff are trained to British Sign Language level 1.
• Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print on request and different languages on request.
• There is not a wheelchair to borrow to use around the building.
• Water bowls for assistance dogs are available.
• Home visits services are not available.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is located at the front of the building.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 220cm x 380cm (7ft 3in x 12ft 6in).
  • The nearest Blue Badge bay is 12m (13yd 4in) from the main entrance.
  • The furthest Blue Badge bay is 17m (18yd 1ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Parking and Drop-off Details View
  • On street marked Blue Badge bays are not available.
  • Clearly signed and / or standard marked parking bays are not available.
  • There is not a designated drop off point.

You are on Getting To (Elms Centre – Day Hospital). Skip to the next section.

Getting To (Elms Centre – Day Hospital)

• Elms Centre – Day Hospital is/are located to the left beyond the reception area.
• Access to Elms Centre – Day Hospital is via the main entrance.
• Enter via the main entrance, turn left after the reception desk then go up the steep ramp. The entrance to the Day Hospital is located at the top of the ramp.
• There is ramped/sloped access to Elms Centre – Day Hospital.
• Elms Centre – Day Hospital is approximately 28m from the main entrance.
• There is a/are manual, heavy, single door(s) between the main entrance and the department/service.
• There are not resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 17:00.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 17:00.
• Saturday Closed.
• Sunday Closed.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is a door release button when exiting.
  • The height of the door release button is 95cm (3ft 1in).
  • The main door(s) open(s) automatically (towards you).
  • The automatic door(s) is/are push pad activated.
  • The door(s) is/are double width.
  • The width of the door opening is 121cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Ramp/Slope Details View
  • The ramp/slope is located to the right of the entrance.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located straight ahead on entering the building.
  • The reception point is approximately 4m (4yd 1ft) from the main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are varied.
  • The height of the reception counter is low (76cm or lower).
  • There is sufficient space to write or sign documents on the counter.
  • The counter is staffed.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 17/11/2019.
  • The hearing assistance system was working at the time of testing.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is carpet.
  • There is not sufficient space for a wheelchair user to use the waiting area.
  • There are seats with armrests on both sides.
  • No tables are permanently fixed.
  • The waiting room / area does have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is not step free access throughout the ground floor.
  • There is a steep ramp, with handrails on both sides, for access to the Day Hospital entrance.
  • The width of the ramp or slope is 117cm (3ft 10in).
• Circulation View
  • There are doors in corridors which have to be opened manually.
  • There are corridors with a surface width of less than 120cm (excluding any permanent obstructions over a small distance).
  • The type of flooring in walkways and corridors is carpet, vinyl and tiles.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • Handrails are provided in some corridors.
  • There is good colour contrast between the walls and floor in the majority of corridors.
  • The lighting levels are varied.
• Signage and Wayfinding View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • Dementia friendly signage is not provided.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Audio View
  • This venue does not play background music in public areas.
  • There is not a hearing assistance system in the public areas of the building.

You are on Department / Service (Day Hospital). Skip to the next section.

Department / Service (Day Hospital)

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• Department / Service Access View
  • The Day Hospital is located just beyond the reception and waiting area.
  • There is a/are door(s) leading into the department/service.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 85cm (2ft 9in).
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 135cm (4ft 5in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 115cm (3ft 9in).
  • There is a door release button when exiting.
  • The height of the door release button is 116cm (3ft 10in).
  • There is ramped/sloped access throughout the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is carpet, vinyl/laminate and tiles.
  • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in the department/service which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The department/service does not play background music.
  • The lighting levels are moderate to good.
• Department / Service Facilities View
  • This department/service has; a waiting room/area, consultation rooms, accessible toilet facilities for everyone, a main reception, treatment rooms and standard toilet facilities.
  • There are 9 Interview Rooms, 1 Art and Craft Room and 3 Group Rooms consultation/treatment rooms in this department/service.
  • A hearing assistance system is available.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • The hearing assistance was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 19/11/2019.
  • The hearing loop was working at the time of testing.
  • A mobile hoist is not available on the department/service.
  • There are accessible toilet facilities within the department/service.
  • There are standard toilet facilities within this department/service.
• Comments View
  • There is a steep ramp before the entrance.
  • The ramp is permanent.
  • There is not a level landing at the top of the ramp.
  • There are handrails at the ramp.
  • The handrails are on both sides going up the ramp.
  • The width of the ramp is 117cm.
  • The lighting levels at the ramp are moderate to good.
  • There is a coded lock to this entrance (115cm high), staff will to let you in.
  • Staff will escort people through this door to enter the Day Hospital.
  • There are two further clinic interview rooms within the Adult Day Hospital.

You are on Consultation / Treatment Room (Interview Room 1). Skip to the next section.

Consultation / Treatment Room (Interview Room 1)

• There is / are 9 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Interview Room 1.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 65cm (2ft 2in).
• The type of flooring is carpet.
• There is not room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

You are on Consultation / Treatment Room (Interview Room 3). Skip to the next section.

Consultation / Treatment Room (Interview Room 3)

• There is / are 9 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Interview Room 3.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 65cm (2ft 2in).
• The type of flooring is carpet.
• There is not room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

You are on Day Room / Lounge Area (The Oak Room). Skip to the next section.

Day Room / Lounge Area (The Oak Room)

• There is a day room/lounge area.
• The day room/lounge area is approximately 8m from the Day Hospital entrance.
• There is level access into the day room/lounge area.
• The day room/lounge area is not always open.
• There is a/are door(s) into the day room/lounge area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 92cm (3ft).
• The type of flooring is carpet and vinyl/laminate.
• There is a space for a wheelchair user to manoeuvre.
• There are seats with armrests on both sides.
• No chairs are permanently fixed.
• Some tables are permanently fixed.
• The distance between the floor and the lowest table is 71cm (2ft 4in).
• The distance between the floor and the highest table is 71cm (2ft 4in).
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• There is not a television.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are moderate to good.

You are on Day Room / Lounge Area (Art and Craft Room). Skip to the next section.

Day Room / Lounge Area (Art and Craft Room)

• There is a day room/lounge area.
• The day room/lounge area is approximately 21m from the Day Hospital entrance.
• There is level access into the day room/lounge area.
• The day room/lounge area is not always open.
• There is a/are door(s) into the day room/lounge area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 78cm (2ft 7in).
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to manoeuvre.
• The seats do not have armrests.
• No chairs are permanently fixed.
• Some tables are permanently fixed.
• The distance between the floor and the lowest table is 71cm (2ft 4in).
• The distance between the floor and the highest table is 90cm (2ft 11in).
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• There is not a television.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are moderate to good.

You are on Day Room / Lounge Area (The Holly Room). Skip to the next section.

Day Room / Lounge Area (The Holly Room)

• There is a day room/lounge area.
• The day room/lounge area is approximately 6m from the Day Hospital entrance.
• There is level access into the day room/lounge area.
• The day room/lounge area is not always open.
• There is a/are door(s) into the day room/lounge area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 92cm (3ft).
• The type of flooring is carpet.
• There is a space for a wheelchair user to manoeuvre.
• There are seats with armrests on both sides.
• No chairs are permanently fixed.
• Some tables are permanently fixed.
• The distance between the floor and the lowest table is 71cm (2ft 4in).
• The distance between the floor and the highest table is 71cm (2ft 4in).
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• There is not a television.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are moderate to good.

You are on Accessible Toilet(s) (Day Hospital - Right Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Day Hospital - Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located behind the staff staircase, in the entrance lobby of the Day Hospital.
  • This accessible toilet is approximately 18m (19yd 2ft) from the Day Hospital entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is poor.
  • The door opens outwards.
  • The door is light.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 83cm (2ft 9in).
  • The contrast between the internal door and wall is poor.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 331cm x 182cm (10ft 10in x 5ft 12in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The height of the light switch/pull cord is 119cm from floor level.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 260cm (8ft 6in).
  • The transfer space is obstructed by a female sanitary bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a cistern.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 103cm (3ft 5in).
  • The contrast between the toilet roll holder and the wall is fair.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There are no vertical wall-mounted grab rails at the wash basin.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 92cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 105cm (3ft 5in).
  • The contrast between the towel dispenser and the wall is good.
  • There is not a hand dryer.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located behind the staff staircase, in the entrance lobby of the Day Hospital.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 45m from the Day Hospital entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is poor.
  • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 80cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are moderate to good.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Elms Centre - Community Mental Health Team link (new tab) - click here.