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Boots London 361 Oxford Street Sedley Place

361 Oxford Street, London, Middlesex, W1C 2JL

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Access Guide

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Introduction

Getting Here (Oxford Street - Between Bond Street Station and Oxford Circus)

Public Transport and Parking

  • There is a bus stop within approx. 150m of the store.
  • The nearest train station is London Marylebone.
  • The nearest underground tube station is Bond Street.
  • The nearest DLR station is Bank.
  • There are no parking facilities available at this store.

Approach

  • There is a slight ramp/slope on the approach to the store.

Outside Access (Oxford Street)

  • This information is for the entrance located on Oxford Street.
  • There is step free access at this entrance.
  • There is a ramp/slope to access this entrance.
  • The ramp/slope is located immediately beyond the entrance.
  • The ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a clearly signed list of store services available at/near this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double.
  • The door opening is 232cm wide.
  • There are fixed barriers/security barriers at this entrance.
  • The minimum width between the fixed barriers/security barriers is 224cm.

Outside Access (Sedley Place)

  • This information is for the entrance located on Sedley Place.
  • There is step free access at this entrance.
  • There is a ramp/slope to access this entrance.
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a small lip on the threshold of the entrance.
  • There is a clearly signed list of store services available at/near this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double.
  • The door opening is 148cm wide.
  • There are fixed barriers/security barriers at this entrance.
  • The minimum width between the fixed barriers/security barriers is 192cm.

Inside Access

  • There is step free access throughout the store.
  • The majority of aisles are clear of obstructions.
  • The majority of aisles have a clear width of 100cm.
  • This store does play background music.
  • There is a premium beauty counter / consultant available within the store.
  • There is a self service checkout available within the store.
  • There is not a lowered self-service checkout available within 115cm from the floor (top of the screen).
  • There is a clipboard available within the store.
  • A portable hearing assistance system is available to use throughout the store.
  • There is an order & collect service within the store.
  • Customers can obtain order & collect items from any counter within the store.
  • The lighting levels throughout the majority of the store are good.

Other Floors

  • Clear overhead/bold signage is available for the stairs going up and down.
  • The floors which are accessible by stairs are LG, G, 1 and 2.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (between 11cm - 17cm).
  • There are handrails at the steps.
  • The handrails are on both sides going up.
  • There is a landing.

Escalators

  • Clear overhead/bold signage is available for the escalator/s going up and down.
  • The escalator/s within the store go both up and down.
  • The floors which are accessible by escalator/s are LG, G, 1 and 2.
  • The escalator steps are not clearly marked.
  • The foot and head of the escalator/s are not clearly marked.
  • Clear signage for the lift is available at the escalator/s.

Lift

  • The lift is located to the rear left of the store.
  • The lift is 52m (56yd 2ft) from the Oxford Street entrance.
  • Clear overhead/bold signage is available for the lift going up and down.
  • There is a clear accessible route to the lift from the entrance.
  • There is step free access to the lift from the entrance.
  • The floors which are accessible by this lift are LG, G, 1 and 2.
  • The lift is a standard lift.
  • A Boots colleague does not need to be notified for use of the lift.
  • The clear door width is 110cm.
  • The dimensions of the lift are 110cm x 210cm.
  • There is a mirror to aid reversing out the lift.
  • There are not separate entry and exit doors in the lift.
  • The lift has a visual floor indicator.
  • The lift has an audible announcer.
  • The lift does not have a hearing assistance alarm system.
  • The lift controls are between 86cm - 100cm high.
  • The lift controls have tactile markings.
  • The lift controls have Braille markings.
  • The lighting levels within the lift are good.

Pharmacy

  • The pharmacy area is located on the first floor.
  • Clear overhead/bold signage is available for the pharmacy.
  • There are separate counters available for prescriptions and medicines.
  • The nearest pharmacy counter is 16m from the lift.
  • There is a clear accessible route to the counter(s) from the entrance.
  • There is step free access to the counter(s) from the entrance.
  • This is via lift.
  • The height of the prescriptions counter is high (110cm or above).
  • The height of the medicines counter is medium height (between 77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter(s).
  • There are low sections of the counters (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter(s).
  • There is a waiting room/area available.
  • There is a/are chair(s) available.
  • There is not a chair with armrests available on both sides.
  • All chairs are permanently fixed.

Consultation Room (Pharmacy)

  • The pharmacy has 2 consultation room(s) available.
  • The consultation room surveyed was Customer Care Room 5.
  • The consultation room is 6m from the prescriptions counter.
  • Clear overhead/bold signage is not available for the consultation room.
  • There is a clear accessible route to the consultation room from the counter.
  • There is step free access to the consultation room from the counter.
  • There is a/are door(s) leading into the consultation room.
  • There is written signage on or near the door.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single.
  • The door(s) is/are heavy.
  • The clear door width is 88cm.
  • There is room for a wheelchair user to manoeuvre within the consultation room.
  • There is a sink.
  • There is a/are chair(s) available.
  • There is a chair with armrests available on both sides.
  • The lighting levels within the consultation room are good.
  • The consultation room is fully enclosed.

Opticians

  • The opticians is located on the first floor.
  • Clear overhead/bold signage is available for the opticians.
  • The counter is 2m from the lift.
  • There is a clear accessible route to the counter from the entrance.
  • There is step free access to the counter from the entrance.
  • This is via lift.
  • The counter height is medium height (between 77cm - 110cm) (highest point).
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • There is a waiting room/area available.
  • There is a/are chair(s) available.
  • There is not a chair with armrests available on both sides.
  • All chairs are permanently fixed.
  • There is a low consultation desk (76cm or below) available within the opticians area.
  • There is clear manoeuvring space between consultation desks.

Consultation Room (Opticians)

  • The opticians has 3 consultation room(s) available.
  • The consultation room surveyed was Consultation Room 1.
  • The consultation room is 8m from the opticians counter.
  • Clear overhead/bold signage is available for the consultation room.
  • There is a clear accessible route to the consultation room from the counter.
  • There is step free access to the consultation room from the counter.
  • There is a/are door(s) leading into the consultation room.
  • There is written signage on or near the door.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single.
  • The door(s) is/are heavy.
  • The clear door width is 76cm.
  • There is room for a wheelchair user to manoeuvre within the consultation room.
  • There is a sink.
  • There is a/are chair(s) available.
  • There is a chair with armrests available on both sides.
  • The lighting levels within the consultation room are good.
  • The consultation room is fully enclosed.

Hearingcare

  • Hearingcare is located on the second floor.
  • Clear overhead/bold signage is available for the hearingcare area.
  • The counter is 7m from the lift.
  • There is a clear accessible route to the counter from the entrance.
  • There is step free access to the counter from the entrance.
  • This is via lift.
  • The counter height is medium height (between 77cm - 109cm) (highest point).
  • There is sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • There is a waiting room/area available.
  • There is a/are chair(s) available.
  • There is a chair with armrests available on both sides.
  • No chairs are permanently fixed.

Consultation Room (Hearingcare)

  • Hearingcare has 2 consultation room(s) available.
  • The consultation room surveyed was Consultation Room 1.
  • The consultation room is 4m from the hearingcare counter.
  • Clear overhead/bold signage is not available for the consultation room.
  • There is a clear accessible route to the consultation room from the counter.
  • There is step free access to the consultation room from the counter.
  • There is a/are door(s) leading into the consultation room.
  • There is written signage on or near the door.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single.
  • The door(s) is/are heavy.
  • The clear door width is 85cm.
  • There is room for a wheelchair user to manoeuvre within the consultation room.
  • There is 1 medium height step to access the hearing booth.
  • There is a sink.
  • There is a/are chair(s) available.
  • There is a chair with armrests available on both sides on request.
  • The lighting levels within the consultation room are good.
  • The consultation room is fully enclosed.

Photo

  • Photo is located on the second floor.
  • Clear overhead/bold signage is available for the photo area.
  • The nearest counter/touchscreen is 12m from the lift.
  • There is a clear accessible route to the counter/touchscreen from the entrance.
  • There is step free access to the counter/touchscreen from the entrance.
  • This is via lift.
  • There is a self-service touchscreen available.
  • There is not a low self-service touchscreen available within 115cm from the floor (top of the screen).
  • A Boots colleague is available to provide assistance with using the touchscreen.

Accessible Toilet

  • There is not an accessible toilet available within this store.

Standard Toilets

  • Standard toilets are not available within this store.

Parent and Baby Room

  • There is a parent and baby room available within this store.
  • A Boots colleague does not need to be notified for use of the parent and baby room.
  • The parent and baby room is located on the second floor.
  • The parent and baby room is 3m from the lift.
  • Clear overhead/bold signage is not available for the parent and baby room.
  • There is a clear accessible route to the parent and baby room from the entrance.
  • There is step free access to the parent and baby room from the entrance.
  • This is via lift.
  • The height of the baby changing table/bench once extended and in use is 110cm.
  • Disposal facilities are available in the parent and baby room.
  • There is a sink.
  • The sink is placed higher than 74cm.
  • The height of the sink is 110cm.
  • There is a/are chair(s) available.
  • There is a chair with armrests available on both sides.

Additional Information

  • Braille, large text and audio patient information leaflets are available to order.
  • The store has a free prescription collection and home delivery service available.
  • Appointments for the pharmacy services can be made online.
  • If the store has an opticians or hearingcare service then appointments for each can be made online.
  • Colleagues are available with an iPad to support access to Boots.com and BootswebMD.