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JD Sports

West One, 375-383 Oxford Street, Mayfair, London, W1C 2JS

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About this venue

JD Sports is a leading retailer of sports, and fashion brands. Known as ‘The King of Trainers’ the range of trainers, clothes and accessories is regarded as the first choice destination store on the high street for many young people. The ‘exclusive’ styles provide a real point of difference and there are often in store events that create great theatre. JD Sports have 2 flagship stores on London’s Oxford Street.

Access Guide

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Summary

Getting Here (Oxford Street - Between Marble Arch and Bond Street Station)

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

On Street Parking

  • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
  • The on street Blue Badge parking bay(s) is/are located on Barrett Street.
  • The dimensions of the on street Blue Badge parking bay(s) surveyed are 300cm x 600cm (9ft 10in x 19ft 8in).
  • There are not parking charges for the on street Blue Badge parking bay(s).
  • Parking is free for Blue Badge holders.
  • Free parking for Blue Badge holders is for four hours with no return in one hour only.

Opening Times

  • Monday 09:00 - 21:00.
  • Tuesday 09:00 - 21:00.
  • Wednesday 09:00 - 21:00.
  • Thursday 09:00 - 21:00.
  • Friday 09:00 - 21:00.
  • Saturday 09:00 - 20:00.
  • Sunday 11:00 - 18:00.

Approach (Oxford Street Entrance)

  • Approach View
    • The surface of the approach is stone/concrete tiles.
    • The approach surface is uneven in places.

Outside Access (Oxford Street Entrance)

  • Entrance View
    • This information is for the entrance located on Oxford Street.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'King of Trainers'.
    • There is step-free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There are no doors at this entrance.
    • There are security barriers at this entrance.
    • The minimum width between the security barriers is 140cm.
    • The barriers do contrast visually with the flooring.
    • There is a member of staff available for assistance at this entrance.

Approach (West One Ground Floor Entrance)

  • Approach View
    • The surface of the approach is concrete.
    • The approach surface is uneven in places.
    • Access into West One is via manual double doors with step-free access.
  • Ramp/Slope View
    • There is a ramp/slope on the approach.
    • The ramp/slope is permanent, has a slight gradient.

Outside Access (West One Ground Floor Entrance)

  • Entrance View
    • This information is for the entrance located on the ground floor of West One, opposite Pret A Manger.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'JD'.
    • There is ramped/sloped access at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 210cm.
    • There are security barriers at this entrance.
    • The minimum width between the security barriers is 172cm.
    • The barriers do not contrast visually with the flooring.
    • There is a member of staff available for assistance at this entrance.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The lighting levels at the ramp/slope are moderate to good.

Outside Access (West One First Floor Entrance)

  • Entrance View
    • This information is for the entrance located on the first floor of the West One.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'King of Trainers'.
    • There is stepped access at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There are no doors at this entrance.
    • There are security barriers at this entrance.
    • The minimum width between the security barriers is 157cm.
    • The barriers do contrast visually with the flooring.
    • There is a member of staff available for assistance at this entrance.

Escalator(s) (West One First Floor Entrance)

  • Escalator(s) View
    • Escalators can be used to access other floors.
    • The escalator(s) is/are located on the ground floor of the West One, opposite Pret A Manger.
    • The escalators go both up and down.
    • The escalator(s) steps are clearly marked.
    • The foot and head of the escalator(s) are not clearly marked.
    • The lighting levels at the escalator(s) are moderate to good.

Ramp(s) / Slope(s) and Step(s) (Football Area - Ground Area)

  • Ramp / Slope View
    • There is a ramp/slope located immediately beyond the main entrance and escalators.
    • The ramp/slope is used to access Football Area, lift and till points.
    • The gradient of the ramp/slope is slight.
    • The lighting levels at the ramp/slope are moderate to good.

Area (Football - Ground Floor)

  • Location and Access View
    • Football is located ahead as you enter the Oxford Street entrance.
    • There is step free access to this area.
    • Main routes should have a width of 100cm with side aisles at a width of 75cm.
    • The majority of aisles have room to manoeuvre.
    • There is step free access throughout the aisle(s).
    • There is a/are ramp(s) within the aisle(s).
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is a browse and order hub within this area.
    • There is a self-service ordering point ahead as you enter from the main entrance.
      This ordering point is 110cm in height to the touchscreen (as shown in photographs 18 and 19).

Counter / Till Point (Ground Floor)

  • The counter / till point is located to the left as you enter the Oxford Street entrance.
  • There is step free access to the counter / till point.
  • The counter / till point is approximately 12m from the Oxford Street entrance.
  • The counter / till point is clearly signed.
  • The height of the counter / till point is 108cm.
  • There is not a lowered section at the counter / till point, however there are clipboards and portable chip & pin machines available.
  • There is not a hearing assistance system at the counter / till point.
  • There are windows, TVs, glazed screens or mirrors behind the till point which could adversely affect the ability of someone to lip read.
  • The counter / till point is not placed in front of a background which is patterned.

Counter / Till Point (Boot ID & Shirt Printing Ground Floor)

  • The counter / till point is located to the far left, between the till point and lift.
  • There is ramped/sloped access to the counter / till point.
  • The counter / till point is approximately 14m from the Oxford Street entrance.
  • The counter / till point is clearly signed.
  • The height of the counter / till point is 105cm.
  • There is not a lowered section at the counter / till point, however there are clipboards and portable chip & pin machines available.
  • There is not a hearing assistance system at the counter / till point.
  • There are not windows, TVs, glazed screens or mirrors behind the till point which could adversely affect the ability of someone to lip read.
  • The counter / till point is not placed in front of a background which is patterned.

Escalator(s)

  • Escalator(s) View
    • Escalators can be used to access other floors.
    • The escalator(s) is/are located on the right as you enter the Oxford Street entrance.
    • The escalator(s) is/are clearly visible from the entrance.
    • The escalators go both up and down.
    • The floors which are accessible by escalator(s) are G and 1.
    • The escalator(s) steps are not clearly marked.
    • The foot and head of the escalator(s) are not clearly marked.
    • The lighting levels at the escalator(s) are moderate to good.

Lift

  • There is a lift for public use.
  • The lift is located next to the Boot ID & Shirt Printing Ground Floor till point on the ground floor and opposite the West One entrance on the first floor.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 17m (18yd 1ft) from the Oxford Street entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G and 1.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do not contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is poor.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 200cm x 190cm (6ft 7in x 6ft 3in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are moderate to good.

Area (Footwear - First Floor)

  • Location and Access View
    • Footwear is located on the first floor, to the right as you exit the lift.
    • There is step free access to this area.
    • Main routes should have a width of 100cm with side aisles at a width of 75cm.
    • The majority of aisles have room to manoeuvre.
    • There is step free access throughout the aisle(s).
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is a browse and order hub within this area.
    • There is a self-service ordering point ahead as you exit the lift in the Footwear area.
      This ordering point is 110cm in height to the touchscreen (shown in photographs 18 and 19).

Area (Men's Clothing - First Floor)

  • Location and Access View
    • Men's Clothing is located on the first floor, to the left as you exit the lift.
    • There is step free access to this area.
    • Main routes should have a width of 100cm with side aisles at a width of 75cm.
    • The majority of aisles have room to manoeuvre.
    • There is step free access throughout the aisle(s).
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is a browse and order hub within this area.

Area (Women's Clothing - First Floor)

  • Location and Access View
    • Women's Clothing is located on the first floor, beyond Footwear as you exit the lift.
    • There is step free access to this area, via lift.
    • Main routes should have a width of 100cm with side aisles at a width of 75cm.
    • The majority of aisles have room to manoeuvre.
    • There is step free access throughout the aisle(s).
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is a browse and order hub within this area.

Area (Junior Clothing - First Floor)

  • Location and Access View
    • Youth Clothing is located on the first floor, at the rear of Footwear and Women's Clothing as you exit the lift.
    • There is step free access to this area.
    • Main routes should have a width of 100cm with side aisles at a width of 75cm.
    • The majority of aisles have room to manoeuvre.
    • There is step free access throughout the aisle(s).
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is a browse and order hub within this area.

Fitting Room(s) (First Floor)

  • The accessible fitting room(s) is/are located on the first floor, to the rear left as you exit the lift, beyond Men's Clothing.
  • There is/are 8 fitting room(s) in total within the store, 1 of which is an accessible fitting room.
  • There is step free access to the accessible fitting room(s).
  • The accessible fitting room(s) is/are clearly signed.
  • There is not a curtain opening to access the accessible fitting room(s).
  • The clear width of the fitting room opening is 86cm.
  • The dimensions of the accessible fitting room(s) are 320cm x 205cm.
  • There is clear manoeuvring space in the accessible fitting room(s).
  • There is a/are wall mounted rail(s) in the accessible fitting room(s).
  • There is a dropdown rail in the accessible fitting room(s).
  • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 25cm from the floor.
  • There is a/are coat hook(s) in the accessible fitting room(s), 140cm from the floor.
  • There is a functional emergency alarm in the accessible fitting room(s).
  • There is a drop down/tip up chair in the accessible fitting room(s).
  • The height of the chair from the floor is 45cm.
  • There is not an assistance bell in the accessible fitting room(s), however if notified in advance a member of staff will be available for assistance if required.
  • The standard fitting room(s) is/are located on the first floor, to the rear left as you exit the lift, beyond Men's Clothing.
  • There is step free access to the standard fitting room(s).
  • The fitting room(s) is/are clearly signed.
  • There is a chair/stool/changing bench in the standard fitting room(s).
  • Comments View
    • A key must be obtained from a member of staff to use the fitting rooms.

Counter / Till Point (First Floor)

  • The counter / till point is located on the first floor, to the rear left as you exit the lift, beyond Men's Clothing and Junior Clothing.
  • There is step free access to the counter / till point.
  • The counter / till point is approximately 24m from the lift.
  • The counter / till point is clearly signed.
  • The height of the counter / till point is 108cm.
  • There is not a lowered section at the counter / till point, however there are clipboards and portable chip & pin machines available.
  • There is not a hearing assistance system at the counter / till point.
  • There are windows, TVs, glazed screens or mirrors behind the till point which could adversely affect the ability of someone to lip read.
  • The counter / till point is not placed in front of a background which is patterned.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.