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The Z Hotel - Piccadilly

2 Orange Street, London, WC2H 7DF

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Access Guide

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Summary

  • Comments View
    • The Z Hotel - Piccadilly has accessible (DDA compliant) rooms and wheelchair access.

Getting Here (Piccadilly Circus)

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located on Orange Street.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Z'.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • A key card is required for access at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 150cm.
    • There is not a member of staff available for assistance at this entrance.

Entrance (Reception / Café)

  • Entrance View
    • This information is for the entrance located to the right when you enter the main entrance.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 150cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a member of staff available for assistance at this entrance.

Reception (Z Hotels)

  • Reception View
    • The reception point is located ahead as you enter the reception / café entrance.
    • The reception point is approximately 4m (4yd 1ft) from the reception / café entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a plain background.
    • The lighting levels at the reception point are moderate to good.
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • There is not a hearing assistance system at the reception point.
    • The type of flooring in the reception area is wood.

Eating and Drinking (Café)

  • Location and Access View
    • The following information is for the café.
    • The café is located to the right when entering the main entrance.
    • There is step-free access to the café.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a counter where food and drink can be ordered and a buffet counter.
    • Staff can bring food and/or drinks to tables.
    • Menu types include: handheld menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is continental breakfast, sandwiches, salads and snacks.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are not available.
    • This area does play background music.
    • There is not a hearing assistance system .
  • Service Counter(s) View
    • The height of the counter is 116cm.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is wood.
    • Lighting levels can be adjusted by a member of staff upon request.
  • Self-Service Counter(s) View
    • The height of the counter is 100cm.
    • Lighting levels can be adjusted by a member of staff upon request.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • There are some tables which are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 75cm.
    • No tables are permanently fixed.
    • Some chairs are permanently fixed.
    • Some chairs have armrests on both sides.
    • The type of flooring in this area is wood.
    • The lighting levels are moderate to good.
    • Lighting levels can be adjusted by a member of staff upon request.

Standard Toilet(s) (Reception / Café)

  • Toilet Facilities View
    • The shared toilet is located to the right of the reception desk.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 6m from the reception / café entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is written text signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • The ambulant toilet does not have horizontal wall mounted grab rails.
    • The ambulant toilet does not have vertical wall mounted grab rails.
    • There is a/are dropdown rail(s) on the left as you face the ambulant toilet(s).
    • The height of the wash basin(s) is 74cm.
    • The wash basin(s) tap type is lever.
    • Lighting levels are good.

Getting Around

  • Access View
    • There is step-free access throughout the building.
  • Circulation View
    • There are not doors in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is tiles and carpet.
    • Handrails with a rounded or oval profile are not provided in corridors/walkways.
    • There is good colour contrast between the walls and floor in the majority of corridors/walkways.
    • There is a mixture of seating with and without armrests at regular intervals.
    • The lighting levels are varied.
    • Access to other floors/levels is via stairs and lift.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
  • Audio View
    • This venue does play background music in public areas.
    • Music is played in the reception / café area.
    • There is not a hearing assistance system in the public areas of the building.

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located beyond the main entrance on the left.
    • The stairs are approximately 8m from the main entrance.
    • Signs indicating the location of the stairs are not available from the entrance.
    • There are manual, single doors which may be difficult to open to enter and exit the stairwell on all floors.
    • The floors which are accessible by stairs are LG, G, 1, 2, 3 and 4.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on the left going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are good.

Lift

  • There is a lift for public use.
  • The lift is located beyond the main entrance.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 5m (5yd 1ft) from the main entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are LG, G, 1, 2, 3 and 4.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do not contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is poor.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 100cm x 130cm (3ft 3in x 4ft 3in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are moderate to good.

Accessible Room(s) (Room 208 - Queen Accessible)

  • Accessible Room Information View
    • The details in this section relates to the accessible room(s) with a wet room/wheel in shower.
    • This type of accessible room is located on all floors, apart from the ground floor.
    • There is step-free access to this type of accessible room.
    • All accessible rooms of this type have similar specifications.
    • The ensuite transfer space for the accessible rooms varies from left to right.
    • Guests do not need to open a door between the lift and the room(s).
    • There is a clear 120cm wide route to the room surveyed.
    • The room surveyed does not have an adjoining room.
  • Bedroom Features View
    • The accessible room surveyed is located on the second floor.
    • The accessible room surveyed at the time of the visit was 208.
    • There is step-free access to the accessible room surveyed.
    • There is numbered signage on or near the accessible room door.
    • The door is key card activated.
    • The fob/card reader height is 107cm.
    • The width of the door is 87cm (2ft 10in).
    • There are not lowered spy holes available.
    • The bed type is double.
    • The bed height is not adjustable.
    • The height of the bed is 66cm (2ft 2in).
    • The measurement between the bed base and floor is 29cm (11in).
    • The bed is not moveable.
    • The room does not have an unobstructed minimum turning space of 150cm x 150cm next to the bed.
    • The room surveyed had a desk chair without armrests.
    • Wardrobes have not been adapted to allow use from a seated position.
    • Light switches are between 75cm and 120cm (4ft) from floor level.
    • Electric sockets are between 40cm and 100cm (4ft) from floor level.
    • Electric sockets are not accessible from the bed.
    • The window control type(s) for the room is a/are winding handle(s).
    • The window controls are not at a suitable height for a wheelchair user.
    • There is not an emergency alarm in the room.
    • There is not a flashing fire alarm beacon within the room.
    • The type of flooring is vinyl/laminate.
  • Ensuite Facilities View
    • The ensuite door opens by sliding.
    • The door weight is light.
    • The door has no lock.
    • The width of the door to the ensuite is 90cm (2ft 11in).
    • The door does not have a horizontal grab rail.
    • The dimensions of the ensuite are 169cm x 238cm (5ft 7in x 7ft 10in).
    • The ensuite does not have an unobstructed minimum turning space of 150cm x 150cm in front of the toilet seat.
    • The ensuite has a non-slip floor.
    • There is an emergency alarm within the ensuite.
    • The emergency pull cord alarm in the ensuite is out of reach (higher than 10cm (4") from floor).
    • The emergency alarm in the ensuite rings to reception.
    • There is not a flashing fire alarm beacon within the ensuite.
    • Disposal facilities are available.
    • There is a/are pedal waste paper bin disposal units.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is a shelf immediately next to or behind the toilet.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is not a soap dispenser.
  • Toilet Details View
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • The toilet has a lid.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 64cm (2ft 1in).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet, the wall mounted grab rails are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • Shower Details View
    • The ensuite has a wheel in shower.
    • The shower head is height adjustable.
    • The shower control type is lever.
    • Shower controls do not have clear markings to indicate hot and cold settings.
    • There is no seat for the shower.
    • There is a/are wall-mounted grab rail(s) available for the shower.
    • Horizontal and/or dropdown rails are available on both sides of the shower seat.
  • Colour Contrast and Lighting View
    • The colour contrast between the external room door and wall is good.
    • The colour contrast between the internal room door and wall is good.
    • The colour contrast between the room walls and floor is good.
    • The colour contrast between the external ensuite door and wall is good.
    • The colour contrast between the internal ensuite door and wall is poor.
    • The colour contrast between the ensuite walls and floor is fair.
    • The colour contrast between the dropdown rail(s) and wall is good.
    • The colour contrast between the wall-mounted grab rail(s) and wall is good.
    • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
    • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The colour contrast between the shower wall-mounted grab rails and wall is good.
    • The colour contrast between the shower dropdown rail(s) and wall is/are good.
    • The toilet seat colour contrast is poor.
    • The lighting levels in the room are moderate to good.
    • The lighting levels in the ensuite are low to moderate.

Standard Room(s) (Room 008 - Queen Room)

  • Bedroom Features View
    • The room surveyed is located on the ground floor.
    • The room surveyed at the time of the visit was 008.
    • There is step-free access to the room surveyed.
    • There is numbered signage on or near the room door.
    • The width of the door is 88cm (2ft 11in).
    • The bed type is double.
    • The height of the bed is 68cm (2ft 3in).
    • The measurement between the bed base and floor is 29cm (11in).
    • Light switches are within 120cm (3ft 11in) from floor level.
    • There is not an emergency alarm in the room.
    • There is not a flashing fire alarm beacon within the room.
    • The type of facilities within the ensuite include; a toilet, a wash basin and a shower.
    • The ensuite door opens by sliding.
    • The width of the door to the ensuite is 66cm (2ft 2in).
    • There is not an emergency alarm within the ensuite.
    • There is not a flashing fire alarm beacon within the ensuite.
    • The tap type is lever.
    • There is a mixer tap.
  • Colour Contrast and Lighting View
    • The colour contrast between the external room door and wall is good.
    • The colour contrast between the internal room door and wall is good.
    • The colour contrast between the room walls and floor is good.
    • The colour contrast between the external ensuite door and wall is poor.
    • The colour contrast between the internal ensuite door and wall is poor.
    • The colour contrast between the walls and floor in the ensuite is poor.
    • The lighting levels in the room are moderate to good.
    • The lighting levels in the ensuite are moderate to good.

Standard Room(s) (Room 010 - Single Room)

  • Bedroom Features View
    • The room surveyed is located on the ground floor.
    • The room surveyed at the time of the visit was Room 010.
    • There is step-free access to the room surveyed.
    • There is numbered signage on or near the room door.
    • The width of the door is 88cm (2ft 11in).
    • The room door is push pad activated.
    • The bed type is single.
    • The height of the bed is 70cm (2ft 4in).
    • The measurement between the bed base and floor is 29cm (11in).
    • Light switches are within 120cm (3ft 11in) from floor level.
    • There is not an emergency alarm in the room.
    • There is not a flashing fire alarm beacon within the room.
    • The type of facilities within the ensuite include; a toilet, a wash basin and a shower.
    • The ensuite door opens by sliding.
    • The width of the door to the ensuite is 62cm (2ft).
    • There is not an emergency alarm within the ensuite.
    • There is not a flashing fire alarm beacon within the ensuite.
    • The tap type is lever.
    • There is a mixer tap.
  • Colour Contrast and Lighting View
    • The colour contrast between the external room door and wall is good.
    • The colour contrast between the internal room door and wall is good.
    • The colour contrast between the room walls and floor is good.
    • The colour contrast between the external ensuite door and wall is poor.
    • The colour contrast between the internal ensuite door and wall is poor.
    • The colour contrast between the walls and floor in the ensuite is poor.
    • The lighting levels in the room are moderate to good.
    • The lighting levels in the ensuite are low to moderate.

Standard Room(s) (Room 202 - Outside Double)

  • Bedroom Features View
    • The room surveyed is located on the second floor.
    • The room surveyed at the time of the visit was 202.
    • There is step-free access to the room surveyed.
    • There is numbered signage on or near the room door.
    • The width of the door is 77cm (2ft 6in).
    • The bed type is double.
    • The height of the bed is 67cm (2ft 2in).
    • The measurement between the bed base and floor is 29cm (11in).
    • Light switches are within 120cm (3ft 11in) from floor level.
    • There is not an emergency alarm in the room.
    • There is not a flashing fire alarm beacon within the room.
    • The type of facilities within the ensuite include; a toilet, a wash basin and a shower.
    • The ensuite door opens by sliding.
    • The width of the door to the ensuite is 65cm (2ft 2in).
    • There is not an emergency alarm within the ensuite.
    • There is not a flashing fire alarm beacon within the ensuite.
    • The tap type is lever.
    • There is a mixer tap.
  • Colour Contrast and Lighting View
    • The colour contrast between the external room door and wall is good.
    • The colour contrast between the internal room door and wall is good.
    • The colour contrast between the room walls and floor is good.
    • The colour contrast between the external ensuite door and wall is poor.
    • The colour contrast between the internal ensuite door and wall is poor.
    • The colour contrast between the walls and floor in the ensuite is poor.
    • The lighting levels in the room are moderate to good.
    • The lighting levels in the ensuite are low to moderate.

Standard Room(s) (Room 502 - Inside Double)

  • Bedroom Features View
    • The room surveyed is located on the lower ground floor.
    • The room surveyed at the time of the visit was 502.
    • There is step-free access to the room surveyed.
    • There is numbered signage on or near the room door.
    • The width of the door is 87cm (2ft 10in).
    • The bed type is double.
    • The height of the bed is 68cm (2ft 3in).
    • The measurement between the bed base and floor is 30cm (12in).
    • Light switches are within 120cm (3ft 11in) from floor level.
    • There is not an emergency alarm in the room.
    • There is not a flashing fire alarm beacon within the room.
    • The type of facilities within the ensuite include; a toilet, a wash basin and a shower.
    • The ensuite door opens by sliding.
    • The width of the door to the ensuite is 68cm (2ft 3in).
    • There is not an emergency alarm within the ensuite.
    • There is not a flashing fire alarm beacon within the ensuite.
    • The tap type is lever.
    • There is a mixer tap.
  • Colour Contrast and Lighting View
    • The colour contrast between the external room door and wall is good.
    • The colour contrast between the internal room door and wall is good.
    • The colour contrast between the room walls and floor is good.
    • The colour contrast between the external ensuite door and wall is poor.
    • The colour contrast between the internal ensuite door and wall is poor.
    • The colour contrast between the walls and floor in the ensuite is fair.
    • The lighting levels in the room are moderate to good.
    • The lighting levels in the ensuite are low to moderate.
  • Comments View
    • The inside double rooms have no windows.